Unable to open icons on emails to link to internet
when i open an email and it contains a link to either a website, eg companies i deal with through my business and also emails which contain a link to social media sites eg facebook and twitter when i click on the link the link no longer opens
Hi,
Please try cleaning out the Temporary Outlook Files folder and then test again. To do this, please follow:
1. Exit Outlook.
2. Open the registry editor and navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
3. Find and open the OutlookSecureTempFolder registry key.
4. Copy the path from the key and paste it to address bar of the Windows Explorer. Press Enter.
5. Clean out everything in the folder and restart Outlook to test again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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