Unable to open Illustrator CS 6

After repair the permissions of OS X 10.9.2, Illustrator CS 6 refuse to open.
I got a warning: "Unable to set maximum number of files to be opened."
What does it mean ?
How to solve this trouble ?

http://helpx.adobe.com/illustrator/kb/unable-set-maximum-number-files1.html
Mylenium

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Unable to open illustration. ID=-50

Hi, The topic on how to (maybe) fix this problem seems to be closed to replies so I'm starting a new thread. I have had the error Unable to open illustration. ID=-50 on a series of files which were, due to my diligent (paranoid?) method of working, several stage-by stage variants and incremental editions of a very large, very IMPORTANT file I was creating for the kind of client you don't give excuses to. The files, almost in their entirety, were unopenable and reporting the "Unable to open illustration. ID=-50" error. I discovered the error after I re-booted, having previously received a message telling me to re-install my tablet drivers, after which my machine ran very erratically. When I went to open the files, I was given a rude shock as file after file, version after version gave me the same error and refused to open... Oh, except versions 1 through 4. I was on version 28 at the time...<argh! Hulk smash!> Fearing imminent death at the hands of a client, I figured out a workaround. It may not work for all of you, but please do try it. It may just save your hide from something you didn't cause in the first place. Hint: Adobe!! The first thing I did was to go and buy icecream: The industrial strength, full fat kind that'll send me to an early grave. I needed the support only empty calories could bring. :) Now onto the tech stuff: Back up everything first. Don't open the files, just copy them somewhere safe. Now, I selected the most recent version of my file and opened it by doing the following: Open Flash 8 (I don't know if this works in other versions, but this was the one I had on hand) Make a new document Click on the File menu Select the 'import to stage' function If a dialogue box appears reading "This file appears to be part of a sequence of images. Do you want to import all of the images in the sequence?" click 'Yes' In the dialogue box that should appear next, click the following radio buttons in order and nothing more: Convert pages to Scenes Convert layers to Layers Which pages to import: All Include invisible layers Maintain Text Blocks OK The file should import as vector graphics but everything will probably be expanded. You may lose a few shapes. I did, but the vast majority was still there. I experienced some cropping though. This is not a perfect fix, but it should give you more to work with than nothing at all. If lots of things seem to be missing, look at the Flash timeline and make sure all the layers are visible. I freaked out and invented all new words to explain my situation before I realised half my layers were turned off. ;) Now, I exported the image from Flash as an .ai by clicking File>Export>Export Image. I chose Adobe Illustrator 88 as the version, but play around with the version settings, you may get a better result, you may not. Open the image in Illustrator Zoom out to the max, as the image may appear off the canvas. You'll probably have lost your layers. A pain, but at least the graphics are available. You may be able to work around this by exporting layer by layer from Flash or by doing something cool that I didn't think of at 1.30 in the morning. :) In Illustrator, you can't move your graphics from off the canvas to back on the artboard, as Illustrator gives a "Can't move the objects. The requested transformation would make some objects fall completely off the drawing area" error. Instead, select all (Ctrl+A) and cut the objects (ctrl+x) Make a new document Paste the objects in the new document (Ctrl+v) If you're like me, you'll have a fair few mistakes to fix, and your brushes library will have gone, along with your existing brushes having been expanded. It does however seem to keep paths, so you could re-instate the brushes if you want to by loading an external brush library and putting everything back by hand. My hat's off to you if you want to try that. :) Bugs: I have had errors where the image has shown up in C

...oh, there's a word limit? Okay, that explains why the last half of my thread was cut off...;)
Here's the rest:
Bugs:
I have had errors where the image has shown up in CMYK whereas before it was RGB. I found this happened when I exported out of Flash using Illustrator 6.0 as my version. I solved this by exporting as 88. I also got more objects that way. May be coincidence, who knows.
That's it!
SAVE AS!!
I got paranoid and saved about 4 individual copies before I dared close and re-open to test the tenacity of the file. It seems okay...so far. You'll hear me screaming from the 4 corners of the globe if it's not.
I agree with the forums that using a Wacom or similar tablet coupled with brushes, the scissor tool and even the expansion of brushes was possibly to blame for this disaster.
So...
I save often, back up regularly (not that it really matters since the error seems to be a dynamic fault that ruins the file on the fly..) and I haven't switched my computer off, nor closed Illustrator since I started again with using the aforementioned scissor, tablet combo, a necessary evil for me right now.
I'll close both the file and Illustrator when the job's been sent, approved and I can physically hold the printed version of my work in the client's magazine.
Better to be safe than sorry ;)
I sincerely hope this roundabout fix helps someone to at least ease the anxiety and understandable fury that this error causes. If not..well..you bought that icecream, right? ;)
Happy Illustrating!
L.

Yosemite and unable to open Illustrator CS6

Hi
Since changing to Yosemite I am unable to open Illustrator CS6 and I get the following message:
"To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."
I have followed the link and downloaded "Java for OS X 2014-001" as instructed but doing this does not change anything and I am still unable to open Illustrator.
Can anyone help me and explain to me what I need to do to be able to use Illlustrator again!
Thank you very much.

Teresa, biuzalel,
You should be able to get round the issue altogether without the legacy version (and its security implications), by following this:
http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/
It is even more thoroughly described in this thread, see post #3 on by gator soup:
https://forums.adobe.com/thread/1706469

Unable to open Illustrator CS6 in Mac OS X Yoesemite

Hope somebody an help me here, every time I try to open Illustrator CS6 it will open almost to the point of being able to open a file but then closes and tells me there "Adobe Illustrator quit unexpectedly" It used o open no problem in an older version of Mac OS and I have no problems opening Photoshop CS6. Does anyone know what is going on with this? The bizarre thing is it will open if I go through Finder, Apps, Illustrator, Show package contents, Contents, Mac OS, Adobe Illustrator it opens fine, it's just a pain in the rear to go that route.
Thanks

Please refer to: Creative Cloud Desktop Applications and Mac OS X “Yosemite” « Adobe Creative Cloud
You may also refer to:
Adobe Creative Cloud CC Yosemite 10.10 Fix
OSX Yosemite compatibility with CC?
https://forums.adobe.com/thread/1111652
Regards
Rajshree

Unable to open Illustrator CS2

Been unable to open CS2 for the best part of 2 months. On a subscription. Received no hepl from the team besides moving my question to the AI forum. The problem is the programme loads then cuts off. I have reinstall AI 2xs same thing. Check registration no., everything seems fine. Just want to cancel the subscription now as I can't use the programme I am paying for.
Fortunately I have a partner who is computer and programme savvy he can't work out what the problem is either.

Subscriptions were first available for CS5 and based on your previous post that seems to be the version you are using. Still, in neither thread have you provided any system info, so you are expecting people to solve your issues by looking into a crystal ball which is not bound to yield any answers, naturally. If you provide some info, I'm sure we can provide some guidance, but otherwise this is just one more of those "It doesn't work!" questions that are going nowhere.
Mylenium

Fireworks is unable to open Illustrator files.

Hallo
Ich nutzte die Creative Cloud.
Ich hatte vorher die Creative Suite CS3. Diese habe ich vollständig deinstalliert und anschließend die einzelnen Programme wie vorgegeben aus der Cloud installiert.
Seit der Installation kann ich in Fireworks CS6 keine Illustrator CS6 Dateien und Elemente öffen.
Fireworks bringt bei jeglichen Import, Öffnen, Kopieren und Einfügen...ect. von Illustrator Elementen und Dateien den Fehler:
"Die Datei konnte nicht geöffnet werden.
Es ist ien interner Fehler aufgetreten."
Ganz egal ob Bitmap oder Vector. Geht beides nicht.
Ich habe zusätzlich ein wacom intuos installiert.
Kennt jemand dieses Problem?
Woran liegt das und was kann man machen?
Viele Grüße
Anne

Hi Jeff,
sorry, i'll try it in english.
I’m using Creative Cloud.
I previously used Creative Suite CS 3, which I removed completely. Afterwards I installed the programs as specified from the Cloud. Since then, is can’t open Illustrator CS6 Files and Elements in Fireworks CS6.
I get the following error when I import, open, copy or paste anything from Illustrator:
“Could not open File. An internal error occurred”.
I have an “Wacom intuos” installed.
Does anybody know the problem or a solutions?
Does anybody know aht I can do about it?
Greetings
Anne

Unable to open Illustrator CC

I just installed Illustrator CC, but the software will not open. I'm running os 10.6.8. Does anyone know of a conflict with my OS?

ekhess,
You may also try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

Unable to open CS3 Files from within the application

Good Afternoon
I work as IT Support for company looking after 10 ADOBE Creative Suite 3 end-users.
One of my colleagues is unable to open Illustrator or Photoshop files from within their respective applications, but she is able to open them from outside ok.
I have reinstalled ADOBE CS3 and this appeared to resolve the issue, only for it to return again a day later.
She has no other applications or processes running during her attempt to open a file from within CS3.
She will click on Open and the 'Open File' window will flash up for a split second, then the whole application will be frozen. It is as if the 'Open File' window is there, but isnt there because we cant click on it, but the application thinks it is displaying and so she can not click on anything else. The only way to close the application is to end the process under Task Manager.
While I am sitting here tearing what little amount of hair I have on my head, can anyone point me in the right direction?
Is this a Windows problem or an ADOBE problem do you think?
I look forward to any replies.
Thank you

Hi Bob
Ok...
Opened illustrator but was unable to open the 'Open File' window.
Changed the screen resolution, it suddenly worked!
Changed the screen resolution back to as it was before, it also worked.
What could cause this do you think?
By simply changing the screen resolution and back again, the 'Open File' window displayed itself.
Very bizarre!

Adobe creative suite cs5: unable to open files in photoshop. unable to drag objects on illustrator..

Adobe creative suite cs5: unable to drag objects on illustrator or indesign. unable to open files in photoshop, brush doesnt work in photoshop.
In the past I uninstalled adobe creative suite cs5 from my laptop, used the adobe creative cloud cleanup tool, restarted and then reinstalled the programs and everything worked again for about a week. Now everything has gone back to the way it was again and this time the uninstalling and reinstalling isnt helping.
Any ideas?
Im pretty desperate!!
Thanks
Alisa

Hi Alisa
I'm having exactly the same problem. Uninstalled CS4 and reinstalled the 30 day trial of the Creative Cloud and it's stil having the same glitches, not opening in photoshop and not being able to drag/move objects in Illustrator or inDesign.
Did you find a solution to this problem?
Thanks
Jenny

I am unable to open my illustrator - I am getting the error 194:100

I am unable to open my illustrator - I am getting the error 194:100
can anyone let me know what this error is?

Chat Transcript:
Chetan C: Hello! Welcome to Adobe Customer Service.
Chetan C: Hi Ross.
Chetan C: We appreciate your patience and regret the inconvenience due to high wait time.
Chetan C: May I please have your email address registered with Adobe?
Ross: yes
Ross: sorry
Ross: ok
Ross: so you have the issue that i mentioned earlier?
Ross: my email address is ****************************
Chetan C: Yes, I will be glad to help you with the information.
Chetan C: Thank you for the email address.
Chetan C: We regret any inconvenience caused to you, we are facing the Technical issue regarding this and we re working on this issue to fix as earliest, please try to activate the applications after few hours
Ross: i did that. i spoke with someone at about 5am this morning and it's now almost 10
Ross: and now i'm at work and I'm remotely accessing this computer
Ross: and it's still having the same issue
Ross: despite the fact that I CAN log in and run programs on my other computer here at work
Ross: so when i access it from this computer here at work, it works fine
Ross: just not at my home computer
Ross: so WHAT is the issue?
Chetan C: I understand your concern. We are still working on this issue, we will notify you regarding this issue at the earliest.
Chetan C: This is a technical issue and we are working on it.
Ross: WHAT is the issue, though? and why would it ONLY be effecting my home computer and not other ones?
Ross: Can you tell me what error code 194:100 stands for?
Ross: ???
Chetan C: Ross, the issue which you are facing is an ongoing problem which our technical specialist is working on it.
Chetan C: This problem will be fixed within 24 hours.
Chetan C: Please allow us some times to fix this so that it can be fixed at the earliest.
Chetan C: Once again I sincerely apologize for the inconvenience caused to you.
Ross: Is there ANY detailed information you can give me in regards to why a server-related issue would only be affecting a single computer?
Ross: Or what the error code in question roughly translates to?
Chetan C: I am sorry, since we are from Adobe Customer Service we are not aware of the error which you are getting however, our technical specialist are working on it to get it fixed.
Ross: Can I speak with someone in the Tech Department via chat?
Ross: And if you're not aware of the error which I am getting, how do you know that it's an ongoing problem which people are working on and will have a solution to within 24 hours? That doesn't makes sense.
Chetan C: If I transfer this chat to technical team, you will get the same response.
Chetan C: But I want to assure you that it will be fixed within couples of hours.
Chetan C: The 24 hours which I said above is the maximum timeframe to get it fixed, however, it will sooner be fixed before the above timeframe as well.
Chetan C: I hope you can understand what I mean.
Ross: I just wish I could speak with someone who could tell me what the code stands for. Other than that, every time I contact Adobe I'll probably get the same blanket statement until they DO figure out what's going on. It's very frustrating.

Unable to update CC Illustrator 2014 and unable to open uninstaller in new imac

unable to update CC Illustrator 2014 and unable to open uninstaller in new imac. Any suggestions?

This worked, thank you.
Jeffrey
From: kglad <[email protected]>
To: Jeffrey Jenkins <[email protected]>
Sent: Saturday, March 21, 2015 12:33 PM
Subject: unable to update CC Illustrator 2014 and unable to open uninstaller in new imac
unable to update CC Illustrator 2014 and unable to open uninstaller in new imac
created by kglad in Downloading, Installing, Setting Up - View the full discussionupdate by downloading the files directly and then applying them: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7324349#7324349 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7324349#7324349 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Unable to open downloaded applications - Indesign & Illustrator

Hi - I purchased a one year subscription for Indesign and Illustrator yesterday. However, the entire suite downloaded after quite a few hours. I am unable to open InDesign & Illustrator. I keep getting an Adobe comment box saying something like - to renew your subscription with a link or the message try again in 15 minutes. I had downloaded the updated Download Assistant. This is very frustrating as I need to work on some files I had created previously when I took out a subscription a few months ago which expired due to an accounting issue.
I would appreciate your assistance
Sue

Sign in or activation errors
Mylenium

Unable to open .eps file "unknown format and cannot be opened" ?

A client sent me an .eps file (logo). I tried opening it in Illustrator AND photoshop (just to see if it was saved in one vs the other program) - however to no avail.
Illustrator gives me a message "unknown format and cannot be opened"
Photoshop gives me a message "photoshop was unable to parse the postscript".
I'm using Adobe CS4, and I've never seen this message before—would love to know what this means and how to resolve?
File attached if anyone is able to open / fix it?
Thanks kindly,
Chemol

Thanks for the advice Scott - does compression improve the .eps? Is it
silly for me to ask them to compress it since the file is only 766 KB
(that's how big the attachment is in my email - though I am unable to open
it)?
My friend is able to open it on his end - however the 3rd person (client) is
the one who sent it, and I have already requested a different version - no
response from them yet. Unfortunately what the company "has" is what he
will likely give to me again (ie: same file / unable to open). So ... I am
curious about how I can resolve this issue on my end - if possible?
Do you know what the AI and Photoshop error messages mean? Could the issue
be a mac vs PC concern? Or is it a corrupt file? Could it be a software
version issue (old vs new) ... or Quark incompatibility?
.... just guessing at this point....Any insight as to what different
scenarios may apply in this situation would be greatly appreciated ..thank
you.

Unable to start Illustrator CS6 64-bit on Windows 7

I installed the CS6 Master Upgrade yesterday and almost all of the apps are working correctly. However, when I try to open Illustrator CS6 64-bit it returns this error message: "The application was unable to start correctly (0xc000007b). Click OK to close the application." The 32-bit version works correctly. Any suggestions or similar cases? Thanks.

CreativeCollab wrote:
I feel like I need to chime in here. I just installed my new Master Collection of CS6 all my x64 applications were working with the exception of Illustrator x64. I Googled the heck out of this and found so much back and forth between adobe saying it's a microsoft issue (.net framework and redistributables) and microsoft saying it's an Adobe issue.
My windows installation is fairly fresh, but for the heck of it I tried unexpectedpanda's solution of uninstalling/re-installing the Microsoft Visual C Libraries. I followed the instructions to the letter, I even went so far as to uninstall/re-install .net itself. No luck.
I saw the Lightroom (error unable to start correctly) fix mentioned in a few places, and thought frick I've tried EVERYTHING else. I did the following to fix this annoying issue:
1) Download the Lightroom fix (mentioned in the link from crebimacedo)
2) Extract the .dll files from the .zip. There are 2 files; msvcr80.dll and msvcr100.dll
3) Opened folder Adobe Illustrator CS6 (64 Bit)/Support Files/Contents/Windows
4) The above folder already contains the msvcr80.dll so I did NOT overwrite it. I simply copied and paste the msvcr100.dll into the above folder.
5) Tried to launch Illustrator CS6 (x64) and imagine that. WORKING!
To me this says that this was indeed an Adobe issue and their installer appears to be missing a file. Especially when a fix file from their website resolves the issue.
I would also just like to add that I have confirmed that this file already existed in my C:\Windows\System32 and in C:\WindowsSysWOW64 so my OS was NOT missing it as a .dll; again reiterating that it appears to make this an Adobe issue.
Good luck to the rest.
This one works for me ...

Problem opening Illustrator files from Bridge

I recently installed cs5.5 and can no longer open my Illustrator files from within Bridge. When I double click on the file in Bridge, it switches to Illustrator and the hour glass appears for about 5-10 seconds before switching back to the selector tool, but the file never opens??? The only way I can open Illustrator files now, is to do the File>Open command within Illustrator.
I'm hesitant to reinstall CS5.5 because it took so long the first time.
Any suggestions??
Thanks
Paul

It only seems to affect ai files. I am able to open psd files from Bridge.
I just discovered that I am also unable to "place" ai files in InDesign. The same thing happens - I go to File>Place, find the ai file, double click the ai file, the hour glass appears for a brief moment then disappears, but the file doesn't get placed.
Thanks for any suggestions.
Paul

Unable to open Illustrator CS 6

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