Unable to open Information Map from planning web Help menu

Unable to open Information Map from planning web Help menu
The error is :
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

Hi,
It should be accessing :- http://<planning server>:8300/HyperionPlanning/help/en/hp_information_map/hp_information_map.html
Can you access that address on the machine hosting planning?
The file structure on the web server depending on which app server you use should be something like \Hyperion\deployments\Tomcat5\HyperionPlanning\webapps\HyperionPlanning\help\en\hp_information_map\hp_information_map.html
Cheers
John
http://john-goodwin.blogspot.com/

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