Unable to open iPhone5 SIM slot (US bought phone)
I bought an iPhone5 from the US, on AT&T carrier. I have now returned to Europe, and wish to change the SIM card.
However the SIM card slot is there, but will not open. I have used the key / paperclip methods to try and open, and have taken to an Apple reseller for advice/assistance, but they were too unable to help.
I understand there may be a reason why the phone may be SIM locked electronically, but can anyone advise if the hardware may itself be locked to prevent SIM removal? It appears strange that the slot is there but cannot not be opened.
I am hoping it is a hardware fault - if so I expect I will need to return for repair in the US? Or can I take to my nearest Apple store (Amsterdam) for warranty repair?
Any advice would be appreciated.
You are correct that the warranty is not valid in EU or anywhere outside the US
You could try an Apple retail Store genius bar , they may help you to open the sim tray but that is all
However the iPhone will not work with any other sim as it is locked to AT&T from what you say
You will have to apply to AT&T to see if you qualify for an unlock
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