Unable to open iPhoto due to compatability problem.
I had my brother burn a disc with images of our 4 kids. He as iphoto 09, I have 08. I was able to open the file on my desktop, select all images, and drag them into iphoto the seemed to have imported. I then shut down iphoto, and just tried to reopen it (24 hours later) to do the project necessary with the photos. This is the message I am getting. "You can't open your current photo library using this version of iPhoto. You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto." I can do nothing. The only option available is to his the "Quit" button. All of my pictures of my kids are in there. I can not open it at all. I have meant for a year now to back up all my pictures, but never have. I have no idea what to do. Is my only option to spend $80 and get iphoto 09?
This is often a sign of a damaged database.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
I have meant for a year now to back up all my pictures, but never have.
Learn anything from this experience?
Regards
TD
Similar Messages
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Unable to open iPhoto 9.4.1 after update
Hello,
Since I updated iPhoto on my computer (version: Mac OS X 10.7.5), I am unable to open iPhoto. It crashes each time I try.
The same happens with Aperture ...
In consequence, I can't access my pictures :-(
What should I do?
Thanks for your help.Terence,
I reinstalled the OS, it still crashes.
What else can I do?
Enclosed the first lines of the crash report.
Process:
iPhoto [830]
Path:
/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
9.4.1 (9.4.1)
Build Info:
iPhotoProject-701067000000000~10
App Item ID:
408981381
App External ID: 11126036
Code Type:
X86 (Native)
Parent Process: launchd [583]
Date/Time:
2012-10-22 18:15:14.658 +0200
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
256412 sec
Crashes Since Last Report:
4540
Per-App Crashes Since Last Report: 34
Anonymous UUID:
9700F55E-F2D0-4D31-913A-324B3A8C4183
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:513 You don’t have permission to save the file “Containers” in the folder “Bibliothèque”.
Dest: ~/Library/Containers/com.apple.iPhoto/Data/Library/Preferences
Destination permissions info:
0 stat: 2
-1 stat: 2
-2 stat: 2
-3 stat: 2
-4 stat: 2
-5 <LIBRARY> o:User m:040700 f:()
!#acl 1
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:write,delete,append, delete_child,writeattr,writeextattr,chown
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
fs: hfs, fsid: e000002, mf: 0480d000
-6 <HOME> o:User m:040755 f:()
!#acl 1
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
fs: hfs, fsid: e000002, mf: 0480d000
-7 o:Root m:040755 f:()
fs: hfs, fsid: e000002, mf: 0480d000
Application Specific Signatures:
sandbox creation failed: 1002
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libxpc.dylib
0x9821854e runtime_init + 2014
1 libdispatch.dylib
0x9942cc27 dispatch_once_f + 50
2 libxpc.dylib
0x98218d92 _xpc_runtime_set_domain + 350
3 libxpc.dylib
0x982159af _libxpc_initializer + 578
4 libSystem.B.dylib
0x9a5727a7 libSystem_initializer + 199
5 dyld
0x8fe83203 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
6 dyld
0x8fe82d68 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
7 dyld
0x8fe802c8 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
8 dyld
0x8fe8025e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
9 dyld
0x8fe8025e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
10 dyld
0x8fe81268 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
11 dyld
0x8fe75694 dyld::initializeMainExecutable() + 214
12 dyld
0x8fe79f99 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
13 dyld
0x8fe732ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
14 dyld
0x8fe73063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000036d ebx: 0x7b625c80 ecx: 0xc006f3dd edx: 0x00000000
edi: 0xc006f070 esi: 0xacca8410 ebp: 0xc00700a8 esp: 0xc006e7b0
ss: 0x0000001f efl: 0x00010286 eip: 0x9821854e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x10edd000
Logical CPU: 1
Binary Images:
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0x90c21000 - 0x90f67ff3 com.apple.HIToolbox (1.9 - ???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9127a000 - 0x9157cfff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x91589000 - 0x916b5ff9 com.apple.CFNetwork (520.5.1 - 520.5.1) <F3C606BF-6DCF-33CD-981B-7253C9E3113A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x916d1000 - 0x91740ff3 com.apple.WhitePagesFramework (10.7.0 - 141.0) <140B2088-BEE5-389F-82E3-538BDFA40799> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x91741000 - 0x91767ffb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x91768000 - 0x91850fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x91853000 - 0x91893ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9194b000 - 0x9197aff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9197b000 - 0x9197cfff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x9197d000 - 0x91980ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x91981000 - 0x922ac72b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x922ad000 - 0x9230affb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9230b000 - 0x92316ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <13FF02F8-7AF6-3E12-B183-9A725B526B50> /usr/lib/libbz2.1.0.dylib -
Hi,
I am unable to open Iphoto, I get an error message that reads "you cant' open the application because it may be damaged or incomplete. Any thoughts?Hopefully you have a back-up just in case.
If you have TimeMachine just restore the iPhoto.app
You could also try holding the option-command keys down when you launch iphoto, See if you can repair this way to make it happy- if it is a database problem.
IPhoto is on your install DVD if you need to reinstall a fresh copy of the app. -
Unable to open iphoto after ver 11 upgrade
Unable to open iphoto after ver 11 upgrade.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
Where do I find this library?
thanks
ShakTwas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
(1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
If that doesn't work
(2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
This may take a while. Once completed, re-open iPhoto.
And that should (I stress should) cure it.
Good luck. -
where are my photos? just tried to access time capsule after my first back up and am unable to open iphoto to verify they were backed up.
You can't open your backups directly with apps.
But you can see some types of files in your backups. If you're still on Snow Leopard (or Lion with iPhoto '09 or earlier), see the gray box at the end of Time Machine - Frequently Asked Question #15.
If you're on Lion with iPhoto '11, you can use the Finder to see the iPhoto library, per the beginning of that same link. All you can see there is the library and size. -
Unable to open iPhoto after upgrade to 9.1.3 (bought on apple store)
Hello all
I am unable to open my iPhoto after upgrading it with version 9.1.3 , bought in the apple store.
The searching icon never stops.
I trieded to synchro with my iPad (where I have a backup of all my pfoto's) but the system tells me that all photo's are still on my Mac.
Can someone help me out, because I am rather a rookie in this kind of things
regards
WaldoTry this: launch iPhoto with the Option key held down and try to create a new, test library. If you can then then your library is the culprit.
If that's the case make a temporary, duplicate copy of your library (Finder ➙ File ➙ Duplicate) and apply the three fixes in order as necessary.
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home()/ Library/Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library /Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #3
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I recently upgraded to Yosemite on MacBook Pro - unable to open iPhoto and Photo Booth
I recently upgraded to OS X Yosemite 10.10.2 on my MacBook Pro (bought in 2011). Since the Yosemite upgrade, I have been unable to open both iPhoto and Photo Booth at all. I have lots of photos and need to access them. Both icons of iPhoto and Photo Booth have a circle with a bar across them, in my dock.
When I click on iPhoto I get the message " In order to open “iPhoto”, you need to update to the latest version. The version of iPhoto installed on this Mac is not compatible with OS X Yosemite. Download the latest version for free from the Mac App Store". I have tried upgrading iPhoto on the App store but get an error message "The item you've requested is not currently available in the U.S. store" .
Since I cannot even view my photos, I cannot store them elsewhere. Please, can someone help me resolve this problem!!!
For Photo Booth, when I click on it, it says "You can’t use this version of the application “Photo Booth” with this version of OS X. You have Photo Booth 3.0.3" - gives me no option to upgrade at all.
Would appreciate help for both iPhoto and Photo Booth issues described above, with iPhoto being the most pressing concern. Thank You.The new app is called Photos. It's icon was added to the Dock. Both, Photos and iPhoto, are located in your Applications folder.
If you need to upgrade iPhoto, follow these instructions prepared by Barney-15E: https://discussions.apple.com/docs/DOC-8431 -
I've just downloaded 'Aperture' and I'm still unable to open iPhoto?
Hi, I have just downloaded 'Aperture' at a cost of £55.00! as I was unable to open up 'iphoto'.
I now have Apeture latest version available, 3.5.1.
I have 'iphoto 9.5.1'
When I click on iphoto, I get this message:
To open this Aperture library in iPhoto, it first needs to be upgraded with Aperture 3.3 or later. Quit iPhoto and then open your library in Aperture to upgrade it.
When I click on Apeture, and try to use 'iphoto' I get the same message?
can anyone help please.
Cheers, Mike
My Old Macbook Pro
Software OS X 10.9.1 (13B42)
Graphics NVIDIA GeForce 8600M GT 256 MB
Memory 4 GB 667 MHz DDR2 SDRAM
Processor 2.4 GHz Intel Core 2 Duoo.k. Mike, the iPhoto application and the Aperture application are, fine, your external drive is fine.
When I click on iphoto, I get this message:
To open this Aperture library in iPhoto, it first needs to be upgraded with Aperture 3.3 or later. Quit iPhoto and then open your library in Aperture to upgrade it.
Your iPhoto library is not fine. Where is the library stored, that iPhoto is trying to open?
My photo's are both on my harddrive and my external harddrive. My external harddrive is has only iphoto pictures on it.
I thought this means, that your iPhoto library is on the external drive?
I do not have a problem with my external harddrive.
It is very rarely attached to my computer, and only used when I want to search for a particular place we have been to.
So, do you have a second iPhoto library on your internal drive? Do you get the above error message only when your external drive is not attached? -
Iphoto unexpectedly Quits - I am unable to open iphoto or access my pictures
I am experiencing problems opening iphoto of late. Each time I try to open iphoto or access the iphoto library using iphoto after a few seconds I get the message saying iphoto unexpectedly quit. It then gives me a report and advises that I send to apple, which I do , but I donot see any change. Can anyone help?
iPhoto 11.
here you go
Process: iPhoto [621]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.4.3 (9.4.3)
Build Info: iPhotoProject-720091000000000~1
App Item ID: 408981381
App External ID: 15017489
Code Type: X86 (Native)
Parent Process: launchd [157]
User ID: 501
Date/Time: 2013-09-22 19:07:25.696 +0400
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report: 4459 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 662 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: F62418E0-AB73-CD7D-E333-5D76851E5671
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
Application Specific Backtrace 1:
0 CoreFoundation 0x91a5fe8b __raiseError + 219
1 libobjc.A.dylib 0x914ae52e objc_exception_throw + 230
2 CoreFoundation 0x9196b07b -[__NSArrayM insertObject:atIndex:] + 299
3 CoreFoundation 0x9196af40 -[__NSArrayM addObject:] + 64
4 iPhoto 0x000a0858 iPhoto + 256088
5 iPhoto 0x00387d0c iPhoto + 3300620
6 iPhoto 0x0029765c iPhoto + 2315868
7 libdispatch.dylib 0x95dfccb1 _dispatch_barrier_sync_f_slow_invoke + 80
8 libdispatch.dylib 0x95df6c82 _dispatch_client_callout + 46
9 libdispatch.dylib 0x95dfc2e3 _dispatch_main_queue_callback_4CF + 223
10 CoreFoundation 0x9195bc29 __CFRunLoopRun + 1961
11 CoreFoundation 0x9195b01a CFRunLoopRunSpecific + 378
12 CoreFoundation 0x9195ae8b CFRunLoopRunInMode + 123
13 HIToolbox 0x995dff5a RunCurrentEventLoopInMode + 242
14 HIToolbox 0x995dfbf5 ReceiveNextEventCommon + 162
15 HIToolbox 0x995dfb44 BlockUntilNextEventMatchingListInMode + 88
16 AppKit 0x98b2e93a _DPSNextEvent + 724
17 AppKit 0x98b2e16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
18 AppKit 0x98b245cc -[NSApplication run] + 855
19 AppKit 0x98ac75f6 NSApplicationMain + 1053
20 iPhoto 0x000720b9 iPhoto + 65721
21 iPhoto 0x00071705 iPhoto + 63237
22 ??? 0x00000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x91a606a7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x914ae52e objc_exception_throw + 230
2 com.apple.CoreFoundation 0x9196b07b -[__NSArrayM insertObject:atIndex:] + 299
3 com.apple.CoreFoundation 0x9196af40 -[__NSArrayM addObject:] + 64
4 com.apple.iPhoto 0x000a0858 0x62000 + 256088
5 com.apple.iPhoto 0x00387d0c 0x62000 + 3300620
6 com.apple.iPhoto 0x0029765c 0x62000 + 2315868
7 libdispatch.dylib 0x95dfccb1 _dispatch_barrier_sync_f_slow_invoke + 80
8 libdispatch.dylib 0x95df6c82 _dispatch_client_callout + 46
9 libdispatch.dylib 0x95dfc2e3 _dispatch_main_queue_callback_4CF + 223
10 com.apple.CoreFoundation 0x9195bc29 __CFRunLoopRun + 1961
11 com.apple.CoreFoundation 0x9195b01a CFRunLoopRunSpecific + 378
12 com.apple.CoreFoundation 0x9195ae8b CFRunLoopRunInMode + 123
13 com.apple.HIToolbox 0x995dff5a RunCurrentEventLoopInMode + 242
14 com.apple.HIToolbox 0x995dfbf5 ReceiveNextEventCommon + 162
15 com.apple.HIToolbox 0x995dfb44 BlockUntilNextEventMatchingListInMode + 88
16 com.apple.AppKit 0x98b2e93a _DPSNextEvent + 724
17 com.apple.AppKit 0x98b2e16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
18 com.apple.AppKit 0x98b245cc -[NSApplication run] + 855
19 com.apple.AppKit 0x98ac75f6 NSApplicationMain + 1053
20 com.apple.iPhoto 0x000720b9 0x62000 + 65721
21 com.apple.iPhoto 0x00071705 0x62000 + 63237
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x908819ae kevent + 10
1 libdispatch.dylib 0x95df9c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x95df97a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x908810ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x934f70ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x934f6e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x934dedaa start_wqthread + 30 -
HT4718 Maverick - Unable to open iPhoto App
I have just just loaded Maverick and unable to open or update iPhoto...it complain that my last version of iPhoto 9.2.3 is not compatible with Maverick...appreciate your help..GT
I have been thru teh Apps Store update fro iPhoto and receive the following msg "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" - I am the sole user of this brand new iMac m/c from Apple 2.5 yrs back..
I have also tried to reset in account (bottom of the screen) on puchase box...still no fix....I
I see another user with a similar msg spent 6 hrs trying to resolve the similar issue with teh Apple experts and was provided with an Apple code by Apple to fix her problem...I will try calling Apple Support tomorrow..Thanks.. -
Unable to open iPhoto-- created with unreleased version?
Hi,
The other day I had to do a hard reset on my laptop after it froze while trying to come out of sleep mode (black screen, frozen mouse pointer).
After I restarted & launched iPhoto (5.0.4) I get this message: "This photo library was created with an unreleased version of iPhoto. Please quit and upgrade this library by opening it in iPhoto 2 or iPhoto 4." Quit is my only option.
I tried installing iPhoto 4 but it wouldn't let me.
Simultaneously, my iTunes 8 library became damaged and I had to re-import all of my music... I've lost all of my playlists, iPhone Apps & all but one TV Show, but Movies & Podcasts are still there.
I booted my laptop from the system disk & repaired my harddrive, then repaired permissions as well. Problem persists.
Someone on a forum had suggested using iPhoto Library Manager, but when I launched it I get the message: "The album data file for this library is malformed. Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header if XML."
On a side note, I noticed that the AlbumData.xml file had changed to a Final Cut Pro icon. (I've since changed it to Open With iPhoto)
It seems like my photos are still on my harddrive... is there a way to open iPhoto without referencing my old library, then re-import my photos? Also, worried that this little crash will mess up syncing with my iPhone...
Any help would be greatly appreciated. Thanks!Jordan,
Your iPhoto database was damaged in the crash. Since iPhoto Library Manager can't fix it, you need to create a new library and start from scratch. This [Apple article|http://support.apple.com/kb/HT2042?viewlocale=en_US] has instructions for performing a manual rebuild. You might also read [these instructions by lori_diloreto|http://discussions.apple.com/thread.jspa?messageID=1853164] which pertain specifically to an iPhoto 5 library. The results will differ, but her post gives a clear explanation of what to expect if you use that method.
On the other hand, if you have a recent backup copy of the iPhoto Library folder from before the crash, you can replace your damaged iPhoto Library folder with the backup to get back to that previous state. Rename and move the broken one first so you don't overwrite it or delete it until you are ready.
Regards. -
Can not open iPhoto in order to access pictures in library. I haven't backed up all my photos so I am concerned about loosing my pictures. what is the safest action to solve this problem?
Start by backing up now:
Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store
Then try restart your Mac. -
10664: Unable to open iPhoto
I bought the iLife 11 upgrade. iMovie and Garageband works fine, but I get the error message in the subject line above when i try to open iPhoto.
I tried to remove all the programs and reinstall (several times) but I always get the same result.
Best regards,
Rainiac123I think I am having a similar issue. My iMovie and Garage Band work beautifully, but any time I try to open iPhoto an error message pops up in a dialog box saying,
"*In order to open iPhoto, you need to update to the latest version.*
Please run Software Update to install it now."
I have already run any updates to it or my computer as a whole, but it still says this every time I try to open the application. I have used the file both inside and outside of the main applications folder and the result is always the same. I do still have the old iPhoto on my computer, but this holds for and does nothing to my iMovie or Garage Band '11.
Is this your same problem or is your issue something different? -
Cannot open iPhoto. It's on the toolbar, but will not open. I can hold the mouse over the icon and hold the mouse button down and iPhoto will open to a thumbnail photo, but if I click anywhere on the page, iPhoto closes. iPhoto shows open on top of page, but practically all selectable items are gray.
It sounds like the window might have slipped down below the Dock or similar. Try change your screen resolution and (SystemPreferneces -> Displays) and that should force it back into reach. The return the resolution to whatever it was.
Maybe you are looking for
-
Not able to see the data in the report
Hi All In my cube i am having data.But when i am running the report ,i am not able to see the data. The error its throwing is -No Applicable data found. what could be the problem,please provide me the idea to solve the problem. Thanks&r
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The DVD wont work either with DVD-films, Application DVD or music CD. I have tried a lens cleaner disc but it will not work. The disks is "spinning around" for a while and then they ejects. What to to? Reisnstall Mac OS?
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HT4539 how to report a problem with a purchase
how to report a problem with a purchase
-
A few basic iPhoto 11 questions
I just updated my iMac from Tiger (I know...) to Mavericks and it's great, but there's a few things in iPhoto that are way different from my old version- wondering if I can re-apply these. 1) I used to be able to label photos by hovering over the pho
-
Please help me. I have bought lenovo a606 smartphone. I want to root it but no method works, please help me as I want to record my phones screen. If it isn't possible, then please update lenovo a606 to lollipop as lollipop OS allows to record screen