Unable to Open Itunes because of a corrupt or unreadable file.
I have uninstalled and reinstalled itunes several times on this computer and every time I try to open it I get an error message reading "The itunes applications could not be opened. The file or directory is corrupt or unreadable". At the same time in the bottom right corner of my computer a box appears saying that the itunes.exe file is corrupt. I don't know what to do if uninstalling and reinstalling doesn't work. Any help is appreciated.
We'll first try running a disk check over the C drive (or whichever drive you have your iTunes program files installed on). There's Vista instructions in the following document.
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll probably need to schedule the scan to run on restart. The disk check should take quite a while to run. If it quits after a few minutes or seconds, something's interfering with the scan.
Does the disk check find/repair any damage? If so, are you able to reinstall iTunes now?
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Check out this page: Troubleshooting issues with iTunes for Windows updates
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Download and install the current version of iTunes from apple.com/itunes/download.
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The following Knowledge Base article provides some great troubleshooting steps for your issue:
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http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
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Try the following user tip:
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cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?
Had same problem and solved it without having to reinstore any music or movies:
1. Delete old Library file
2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
3. Paste this file in your iTuners folder and rename file by removing the date extension - 'iTunes Library'
You should have all your music and paylists in tact, unless it was a really old previous file. -
Hi,
I am unable to open itunes on wndows 7 64 bit laptop....tried reinstalling it, tried older version (itunes 10.6) but nothing seems to work. please help.
Regards,
BirenHere is a solution that worked for a user who also had a problem with iTunes Software Support. This thread was for a win32 version, but Maybe this is the problem for both of you?:
IT appears that AppleApplicationSupport.msi, is not opening and installing properly.
Download and SAVE iTunesSetup.exe, where you can find it.
Then:
1. Download and install WinRAR.
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
4. Done! You can now run iTunes normally.
Here is a link to that fairly lengthy thread.. http://discussions.info.apple.com/thread.jspa?threadID=2151777&tstart=-1 -
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go to system preferences - security and privacy - under allow applications downloaded from - click on anywhere.
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I'm unable to open itunes on my computer. I can install it but not open it. It says that the data execution prevention has stopped the running of the program. I have tried to change the settings of the data execution program, but it will not allow me to accept itunes - as it says that DEP has to be activated for itunes and cannot be deactivated. What do I do?
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To do this go to the program icon (makes sure its not a shortcut, and the actual program icon, you can find this in your program files if its on on your desktop)
sideclick on the icon
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check Windows XP service pack 2
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Update your iTunes version.
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Unable to open iTunes. I have completely unistalled and reinstalled multiple times without any resolution. When I try to open it, a shadow/outline comes up as though the window is there but it is transparent and I am unable to see any content whatsoever. I am unable to take any action at all. Please help it's been doing my head in for a looooooooooooooong time!!! TIA
Also, in Task Manager, it always shows that iTunes is "Not Responding".
Cheers -
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I copied QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
I did so after uninstalling and re-installin, but I don't beleive that was necesssary. Thanks to user thurdy. This fix was from apple support for the error "iTunes stopped working". Figured I'd give a shot and it ended up working.
For reference the user was receiving the following errors exactly:
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and
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error127)" -
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Hey... I had the same problem! In one of the other forums, they suggested uninstalling Quicktime player and reinstalling it. The downloading from here
www.apple.com/support/downlods/quicktime72forwindows.html
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