Unable to open Itunes in Windows 7

Question

Hello...
I've got Itunes 9.2, and it will not open in Windows 7 64bit. I've tried removing & reinstalling it but still won't open, no error messages or anything. Any idea why it won't open and how to fix the issue?
Thanks........ Glenn

Answer 1

I use Norton Internet Security 2010 that's it for protection wise
Thanks again. We're a match there, so I can walk you through this in a bit of detail.
First, head into task manager and end any running iTunes.exe processes. (If one of those is already running, that can also silently suppress an iTunes launch ... having one running while adjusting firewall rules for iTunes can also cause Norton to get a bit grumpy.)
Now bring up the main window for your NIS.
In the Network area, click "Settings".
In the Settings Window, click "Network Settings".
Scroll down to the "Smart Firewall" section. Next to "Program Control" click the "Configure" link.
That gets you into the list of firewall rules for your applications.
Check through the list for an iTunes rule.
*If you can't see an iTunes rule:* Create a new iTunes rule. Set it to "Allow".
*If you can see an iTunes rule but it isn't set to "Allow":* Click the "Access" drop-down menu for the iTunes rule and set it to "Allow".
*If you can see an iTunes rule and it is set to "Allow":* Delete the existing rule, and create a new rule for iTunes. Set it to "Allow".
After making the settings changes, click apply and restart the PC.
After the PC restarts, try launching iTunes again. Does it launch properly this time?