Unable to Open itunes on my windows 7, and couldnot find SC info.sidb file also..

Hi,
I am a new user of itunes.
I downloaded apple itunes for my windows 7.
but unfortunately I couldnot open the app.
I tried with the article http://support.apple.com/kb/TS2363 , but i couldnot see the file called SC info.sidb.
Please help me on this issue.
Thanks for your help in advance..
Regards,
Arun

Is the SC Info folder there?
If so, try deleting the entire SC Info folder. Can you launch iTunes now?

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