Unable to open media in Premiere Pro CC

One of our users has an issue in Premiere Pro CC when opening SOME media files. The files will open fine in OTHER portions (AE, Media) If she disables the Cloud portion of the software the files open properly in Premiere. Windows 7 Pro, the latest version of CC and Facilis media storage. Any ideas? Here is a screenshot

Hello James,
The problem seems to be that Premiere is not able to detect the codecs in the video. Please try transcoding the video using any application like https://handbrake.fr/ and then import the transcoded footage in Premiere.
I hope that works for you.
Thanks
Sarthak

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Cannot export media from Premiere Pro CS4

I am unable to export media from premiere pro cs4. The process I go through is as follows
select files/sequence I want to export
select file menu
scroll down to export
select media
nothing happens, premiere pro "freezes", as though it was going to open up adobe media encoder but does nothing, premiere pro can be "unfrozen" simply by pressing esc.
I have tried doing all of this with media encoder open and still nothing happens. if anyone has any suggestions please throw them my way. thanks.
j

Then read the following link carefully and follow all included links as well. Specifically answer all questions in the first link and depending on whether the earlier info helped at all, continue to the second link and provide the details requested in that second link:
Some suggestions

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to l

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.

Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible.

How to enable "Open in Adobe Premiere Pro" function

Hi,
I'm working with Audition CC 2014 and Premiere Pro 2014. I sent a squence from Premiere to Audition via "Edit in Adobe Audition". But now, when I try to export the track back from Audition to Premiere (Multitrack=>Export to Adobe Preniere Pro..."), in the dialoge box, the function "Open in Adobe Premiere Pro" is disabeled and I can`t mark it to enable the function.
Thanks for your help.
Ziv

Hmm. That box should only be disabled if Audition doesn't see a registry entry indicating that Premiere Pro is installed. But obviously, you have Premiere Pro installed if you sent a sequence to Audition. My first suggestion would be to do a reinstall of Premiere, but it might be worth finding out if you are running any anti-virus or system monitoring software that might protect or "repair" the Windows registry.

Why Can't I open Encore in Premiere Pro ?

I'm only 14 days into my Adobe Cloud subscription. Is that why Encore won't open? I tried to send a sequence from Premiere Pro using dynamic link and I tried
to open encore on it's own. Neither way worked. What's my solution?

Right, the splash screen. Right, “not responding” is at the top of the screen. Right, it freezes on the same message all the time. I can’t tell you which one it is any more. When I click on the short cut icon on my desk top or the same icon next to the app in the program window I get the message: “Adobe Encore.exe” that this short cut refers to has been changed or moved. So the short cut will no longer work. I uninstalled premiere pro and reinstalled it. and it reinstalled with the yellow caution sign. When I clicked more details it said “installation complete though some components failed to install correctly. Install couldn’t find “file (seq 261) That was error #DF 012. Error DF 024 said it was unable to preserve original file at “C:\Program Files\Adobe\Adobe Encore CS6\32\Adobe QT32 Server.exe” error 5. Access is denied. (Seq 261. Premiere now works fine but the dynamic link to Encore has Encore grayed out, so it’s not functional.

Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
But now, two things happen:
1) AME automatically designates the "Output File" with an .aac extension (see attached)
2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
Huh?
Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
Format: MPEG2-DVD
Preset: NTSC Widescreen High Quality
Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
Filters Tab: left as is, don't do anything here
Multiplexer Tab:
choose the "DVD" button (vs the "None" button)
Bitrate Type: left as Variable which is what is selected as a default
Video Tab:
Codec: Reads MainConcept MPEG Video
Quality: increase it to the max of 5
TV Standard: NTSC
Frame Rate: 29.97
Field Order: None (Progressive)
Pixel Aspect Ration: Widescreen 16:9
Render at Maximum Depth box checked
Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
Audio Tab:
Audio Format: Dolby Digital
Codec: Dolby Digital
Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
I check the "Use Maximum Render Quality" box
I chose "Queue" for everything and then let it run overnight
And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
So... what am I doing wrong, helpful experts????

Larry, Mark, Jim & Bill -
It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
Thus the primal scream.
The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it. :-)
P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep. In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
Help. Please. :-)

Adobe Media Encoder - Premiere Pro SLOW Rendering

Hi, there
I've been using my laptop which has the specs: 2.8ghz intel core 2 extreme, 4gb DDR2 800mhz RAM, 8800m GTS 512mb.
Now, I've been able to export my videos from Premiere Pro on that machine roughly with a 1:5 time ratio, a 1 minute video might take 5 minutes to render, and no, I'm not complaining about the 5 minutes, please read down before you click off.
I've been exporting with these settings:
-h.264
-1280x720
-3.2
-24fps
-2.0 - 2.3mbps VBR 2 pass
-AAC, 128kbps, stereo, 44.1khz
Anyway... I just installed Master Collection onto my second computer which has the specs: 2.1ghz tri-core AMD Phenom, 4GB DDR2 1066mhz RAM, 9600 GT 512mb (not to mention a faster hard drive)
Now, with this superior machine, it is taking literally over two hours to render a ONE MINUTE video, I have no idea why, I'm using the same settings and have everything up to date.
I've also checked my processes, all three cores are maxed out, I've even adjusted the priority which makes a noticable but little difference.
Does anybody have any ideas?
Thanks a bunch in advance,
Chris

When I say render, I'm referring to rendering inside of Adobe Media Encoder - unless there is something I don't know when it comes to the setting you're referring to.
Also, yes, it has an animated logo - which I use on the other machine too, same exact animation.
As I was writing this response, I just disabled the logo animation - it renders in 4 minutes. However, I need this animation - I'm wondering what to do. It has a 4Kx2K png animated using the basic 3D effect and HLS effect - though, this doesn't delay rendering on my other computer!??
Hmm, thought of a fix though, I’ll render out my logo animation with a transparent channel, this way I just drag the scaled down animation on top of my videos, should improve the render time.

Cannot open any projects Premiere Pro CC

Hi,
I am trying to open a project that I created for a corporate client as they need it in a different format.
To my horror it would not open. I tried opening all my other projects and I keep getting the message "This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type".
The client is a news website and they are under tight deadlines.
This happened after I was asked to sign in again to my creative cloud account as creative cloud was telling me that I had not purchased any software.
It is such a disappointment.
Regards,
Joe.

FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

Export media issue - Premiere Pro CS4

Using the file>export>media. I want to bounce my whole project down to AVI and Im getting errors from Media Encoder CS4. See below.........
- Source File: C:\DOCUME~1\KYLEFO~1\LOCALS~1\Temp\HLC final1_2.prproj
- Output File: C:\Documents and Settings\Kyle Fowler\My Documents\HLC pics and clips\Sequence 01.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:18:44
8/9/2009 2:57:15 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
I got the same type of error from attempting an audio only export. I just upgraded from CS3. This project was crated in CS3, then converted to CS4. No other issues with the upgrades. My only guess is that converting the session from a CS3 to CS4 is the causing this. Can someone please help?
Thanks in advance.

Thanks for those details. I just noticed that all the avi and wavs are still located in the CS3 folder from the previous installation. Could that be the hitch?
This project was created in CS3, then converted 2 days ago into a CS4 project. There was some wierdness on a few things after conversion, but nothing out of the ordinary and CS4 is running like a champ on my system until I attempted to do this bounce. I am new to Premiere, so I may be missing something as simple as updating filepaths, etc.?
Yes, MP3 is terrible. I have the v.o. in wav. Honestly, I didnt notice the music track was in MP3 until gathering project specs for this. I was planning on replacing that for the final export. Im using a 3rd party sidechain VST for the ducking in PPro.....Sidekick 4.1: http://www.twistedlemon.nl/site/
It requires tht you run two instances of the plugin on seperate stereo tracks (still need to deal with the vo track having to be in stereo for now).
Thanks for your help.
AVI details:
File Path: C:\Documents and Settings\Kyle Fowler\Kyle Fowler's Documents\Adobe\Premiere Pro\3.0\TAPE 1.avi
Type: AVI Movie
File Size: 12.1 GB
Image Size: 720 x 480
Pixel Depth: 32
Frame Rate: 29.97
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;57;02;20
Average Data Rate: 3.6 MB / second
Pixel Aspect Ratio: 0.9091
AVI File details:
Timecode:
Reel name: Untitled Tape
User Timecode: 08;06;40;11
Reel name: Untitled Tape
Contains 1 video track(s) and 1 audio track(s).
Interleave: 1 : 28.99
Video track 1:
Size is 11.46G bytes (average frame = 123.44K bytes)
There are 102576 keyframes.
Frame rate is 29.97 fps
Frame size is 720 x 480
Depth is 24 bits.
T
Audio track 1:
Size is 626.70M bytes
Rate is 48000 samples/sec
Sample size is 16 bits
Preset info:
For editing AVCHD Formats recorded in anamorphic 1920x1080 (ex.1440x1080).
16:9 interlaced HD video at 25 frames per second.
48kHz audio.
General
Editing mode: AVCHD 1080i anamorphic
Timebase: 25.00fps
Video Settings
Frame size: 1440h 1080v (1.3333)
Frame rate: 25.00 frames/second
Pixel Aspect Ratio: HD Anamorphic 1080 (1.333)
Fields: Upper Field First
Audio Settings
Sample rate: 48000 samples/second
Default Sequence
Total video tracks: 3
Master track type: Stereo
Mono tracks: 0
Stereo tracks: 3
5.1 tracks: 3
Submix mono tracks: 0
Submix stereo tracks: 0
Submix 5.1 tracks: 0

Audition won't open except through Premiere Pro CS4

So last year my issue was when I got CS4, Premiere Pro wouldn't open unless I had After Effects and Audition 3.01 already open; and then I had to attempt to open Premiere three times -- then it would open. That was the magical solution. I don't know why it worked that way, but that's the way it was.
After years of faithful service, now Audition won't open. On the other hand, Premiere Pro opens the first time without any other Adobe program being open.
My jaw dropped.
Audition will open if I want to edit a sound file from Premiere Pro. I haven't added any new Audition VST goodies lately.
But if I try to open it from the desktop, the error msg reads:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 6c694620
I tried the Run As solution that was posted here, but no joy.
In fact, I can't even uninstall and reinstall Audition because the process halts with a message that the
components.msi in the Windows folder is missing or bad.
I'm running this on a Sony Viao VGC-RC219G with Windows XP SP3.

Thanks, Steve, for your prompt reply.
I would have liked to uninstall and re-install, but either XP or Audition wouldn't let me.
I kept trying 'Repair' under the Add Or Remove Programs, but consistently there was an error message saying that a file '_1FEE7blahblahblah' in Data1.cab was missing or corrupt. I happen to have another copy of Audition running on my laptop, so I copied the Data1.cab to a thumbdrive and copied it into the Audition folder on my desktop computer.
It finally allowed me to run the repair and everything seems OK.
Even CS4 Premiere Pro has gone back to being broken. . .although I think it's a Quicktime issue.
The fun never stops.

Encore opens instead of Premiere Pro

Hi there.
I'm in a graphic design program and this semester we are expected to use Premiere Pro CS6 throughout various courses and their respective assignments. However, after purchasing the program(s), whenever I've attempted to open Premiere Pro CS6, it opens up Adobe Encore instead - which then proceeds to crash right away. This is increasingly frustrated as many of heavily weighted assignments are going to rely on PP CS6 and time is of the essence. If anyone else has encountered this annoying issue and has found solutions, please let me know. It would be greatly appreciated.
Thank you.

Okay so...I usually just select the program off the list of others I have on my Creative Cloud window and they all have worked except PP CS6. I hadn't even considered going through the start menu (face palm). so I just tried via start menu and it opened perfectly and is functioning fine. Thanks very much for opening my eyes, lol.
Although I still do wonder why Encore opens when I click it off the menu and why PP CS6 only gave me problems.

No Audio after Relinking mxf Media Files - Premiere Pro CS3

Product: Premiere Pro CS3 - Version 3.2.0
Hardware: Pentium 4; 3 GHz; 1GB RAM
Hard Drives: Using 2 external 1TB Hard Drives for my film's storage and access
Clips: High Def mxf files
User Experience Level: Novice
Whenever I unplug one or both of my external hard drives - or - forget to turn them on before entering Premiere, I am required to relink my clips. After relinking, and upon entering my Project, I click "Play" in the Timeline Window to begin editing for the day - to realize: "the Audio Is Silent."
To experiment on how I can get the audio to work:
1)I've clicked on an individual mxf clip file in the Project Window
2)Clicked Media Offline in the Project menu drop down list
3)Copied and pasted the Offline Media mxf clip file to a new folder in the same project
4)Clicked on the Offline Media mxf clip file in the new folder
5)Clicked on Link Media in the Project menu
6)Dragged the Linked File into a new sequence
7)Clicked Play and Still No Audio
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A friend suggested something about offline editing - copying the file somewhere else and relinking but I'm not sure of the process now apart from what I enumerated above.
Would any of you Premiere Pro geniuses be willing to help a wannabe Premiere Pro user? I'm not giving up and appreciate any advice you could give me! Thanks in advance for your help!
Sincerely, susan

http://www.google.com/search?client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&channel=s &hl=en&q=sata&btnG=Google+Search

Unable to batch capture with Premiere Pro CC via Kona LHi

AJA's web site claims Premiere Pro CC is compatible with the Kona LHi card, but I can't get the two to work together properly. After repeated tries, I uninstalled and reinstalled everything AJA, but still no luck.
I need to batch capture DV clips from some mini-DV tapes on my Sony MVR035U tape deck. But I also need to upconvert them from 480i to 720p60 using my Kona Lhi card. I should be able to do this with Premiere Pro CC. But the PPCC Capture window won't give me any audio feedback when I select "AJA Movie Capture" in the Capture Settings pull down menu. I only get audio feedback when I enable "DV capture" but then I'm no longer able to upconvert.
Looking forward to any feedback on this issue. Been tying all day to trouble shoot this problem.
[Text formatting removed. Please type your posts here, rather than pasting.]
Message was edited by: Jim Simon

And now with CC June 2014 you can't even capture from HDV, I need to go back to Premiere CC 2013 for that....Adobe might think tape capture is over... but it isn't totally yet...

Trouble working with tapeless media in Premiere Pro CS4?

I am using a Samsung SC-HMX20C HD tapless camcorder that records in 1080i (60i). I am editing on a Dell T3400 with Intel Core 2 Quad CPU Q95550 at 2.83GHz, with 3GB of RAM. I am able to import video in both AVCHD and HDV, but when I go to play it in Premiere Pro, my source monitor goes green, and Pro freezes up. Does anyone have any suggestions? Thanks.

Excellent suggestion. I checked my file info. for the video clip, and it said I recorded it as an HDV MP4. Is there another way to find out for sure?

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I am signed up for the creative cloud and every time I click the download trial button for premier pro (on the Free Premiere Pro CC webpage) it sends me to the creative cloud page with all the apps listed for a trial download, however, premiere pro is not a part of the list.
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Hi quentink,
Welcome to the forums.
Please check the below link for the system requirements of Premiere Pro CC.
http://www.adobe.com/in/products/premiere/tech-specs.html
Regards,
Vinay

Unable to open media in Premiere Pro CC

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