Unable to open mp4 files from legato video converter

I converted my hi8 tapes to mp4 files using legato video converter. I am unable to open the mp4 files in adobe premiere 11. Please help

double nn
Thanks for the additional information.
This is what I would like you to try.
Make copies of your present AVCHD.mp4 file. And, then go through the process of renaming the file extension ONLY from:
mp4
to
.mts, m2t, m2ts, .mov, .avi.
Then set up a Premiere Elements 11 new project by
a. Setting your own project preset NTSC DV Standard
To do that, in the Premiere Elements 11 workspace, File Menu/New/Project. Then in the New Project Dialog, set for NTSC DV Standard, making sure that you put a check mark next to "Force this Project setting on this project" before you click OK.
b. Then import your AVCHD.mp4, AVCHD.mts, AVCHD.m2t, AVCHD.m2ts, AVCHD.mov, AVCHD.avi into Premiere Elements 11 with its Add Media feature.
Do any of the files with the different file extensions import?
We will be watching for the outcome.
Thanks.
ATR

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