Unable to open my paid for PS6 after CS6 extended trial period has expired.

NO I donot want to buy CC or extended

If it is needed as a future reference, if you have an issue with an activation/deactivation, contact Adobe Support either by chat or by telephone:
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    Hello Ibonedm,
    Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
    1. Launch Creative Cloud application manager.
    2. Click the gear icon in the upper-right corner and select Preferences.
    3. In the Preferences menu, under General, click the Account tab.
    4. Click Sign Out from Creative Cloud.
    Then re-sign in and launch Photoshop CC 2014 and check.
    Sol 2. Check your Hosts file.
    Windows
    1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
    2. Locate Hosts file and move it to Desktop
    3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
    4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    6. Save and close the file and move it back to Etc folder.
    Mac OS
    1. Log in as an administrator to edit the hosts file in Mac OS.
    2. In a Finder window, choose Go > Go To Folder.
    3. Type /etc.
    4. Select the hosts file and move it on Desktop  open it.
    5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    7. Move Hosts file back to etc folder
    8. Save and close the file.
    Then try launching Photoshop CC 2014 or Illustrator CC 2014
    If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
    Please respond , if any issue.
    All the best
    Loveneesh.

  • Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or fo

    Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..

    I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
    Check the Adobe ID you use in Acrobat.
    Check this Adobe ID on Adobe's to make sure that it has an active subscription.

  • I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

    I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?

    It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • Hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • Trial period has expired for legit CS6 Creative Cloud subscription??

    Last night Adobe Application Manager upgraded itself.  All well and good.  It showed correctly what CS6 apps I had downloaded and installed previously.
    I am a CS6 Creative Cloud subscriber with nine months to go.
    Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
    Your trial period has expired!
    I have been using all installed Creative Cloude appd for the last 3-4 months with no problems!  Why this now??
    StellaC

    The creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
    As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
    The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
    Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
    I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
    Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product.

  • CS6 which I own and have used for years won't open. Blocked because the system thinks I am a CC user and my trial period has expired

    I own the suit of Adobe Programs which I have been using for years.  They are paid for and registered and I have serial numbers. 
    Today, I cannot open the programs.  The message is: Design and Web Premium Trial. Expired.  I do not want to use CC.  I tried it for a day quite a while ago and decided just to buy the programs. 
    What can I do?
    How to get back to my paid programs?
    https://www.adobe.com/account/my-products-services.html
    Design and Web Prem 
    CS6
    Mac 
    May 25, 2012 
    https://www.adobe.com/account/my-products-services.html
    Lightroom 
    5
    Mul 
    Sep 1, 2014 

    If you see a trial screen, click on "license this software". I forget if you have to sign in with your Adobe ID/password before or after, but it will give you a serial number option. That is you would see a button, "I have a serial number" or a screen where you input your serial number.
    Once accepted, your software will go back to its' licensed state.
    Also if you still have problems be sure you are still not on any 30 day Cloud plan that you must cancel. Uninstalling CC may not be enough.
    Contact Customer Care to cancel your trial or plan.
    Gene

  • Unable to enter MOSS 2007 License Key after SP2 upgrade - trial period about to expire

    We are unable to enter the license key as stated in the title. The field does not allow any input. Central Admin shows that our trial period is about to expire very soon. 
    Our environment is MOSS 2007 (Office Sharepoint Server with Enterprise Client Access License) on Server 2003. SP2 is installed, the August 2011 CU (KB2553020) is installed, and the Microsoft suggested fix for this known problem is also installed (KB971620).
    ie. Product expiration date is activated incorrectly. Since those fixes do not work, we are left with the manual entry of the license key. However, that also does not work.
    Still, it shows that the trial period is about to expire. Apparently this fix is also included in any of the CU's after June 2009.
    We have a valid license key for the Enterprise version and have the Enterprise client licenses as well. The License Synchronizer Job has succeeded.
    I have searched the forum and have not seen a answer that resolves this issue.
    Does anyone know what to try next ? We are running out of time.
    Thanks in advance,
    Peter
    <></>
    <> </>

     
    Hi,
    As far as I know, this issue occurs because the installation of the 2007 Microsoft Office SP2 activates the production expiration data incorrectly.
    To resolve this issue, please install one of the following updates according to the following links:
    Update for 2007 Microsoft Office servers (KB971620), 32-Bit Edition
    Download the Update for 2007 Microsoft Office servers (KB971620), 32-Bit Edition package now. (http://download.microsoft.com/download/2/F/5/2F51AB71-1325-49D2-9CB9-18DEC4780E99/office2007-kb971620-fullfile-x86-glb.exe)
    Update for 2007 Microsoft Office servers (KB971620), 64-Bit Edition
    Download the Update for 2007 Microsoft Office servers (KB971620), 64-Bit Edition package now. (http://download.microsoft.com/download/5/B/B/5BBD34A9-C528-42B0-8A5F-9A8997B25C32/office2007-kb971620-fullfile-x64-glb.exe)
    For more information about this issue, see
    http://support.microsoft.com/kb/971620
    After you install one of these updates, you do not have to redeploy the service pack. For information about how to deploy this update, please see the Microsoft TechNet article on how to deploy server updates:
    http://technet.microsoft.com/en-us/library/cc263467.aspx
    Thanks,
    Rock Wang
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Rock Wang TechNet Community Support

  • How do I uninstall Acrobat Pro XI after the trial period has elapsed?

    Buying is not an option for the moment (company processes to follow first - could take weeks!!) and the "readme" files give instructions that cannot be followed because there is no menu available now that the trial period has expired. Right now, I cannot open pdf files at all, even though I still have the free Acrobat Reader software installed.
    Any ideas anyone?
    Thanks in advance.

    Hi,
    It seems to me that Adobe Reader is not set as the default to handle pdf's but Acrobat is, and hence after the trial expired you are not able to view the pdf's.
    Please follow the steps below to change the default program for viewing pdf's
    Launch Acrobat / Reader.
    Click on the 'Edit' button in the toolbar, and then select 'Preferences'
    A new window would come up. On the left column, higlight the 'General' Tab and on the right hand side at the bottom there's a button called 'Select Default PDF Handler'
    Click the button and select 'Adobe Reader' as the default for PDF's.Click on 'Ok' now to save the changes.
    Alternatively, you can simply right click on any pdf file and then select 'Open With..' > 'Choose Default Program' and select 'Adobe Reader' from the list of programs.
    Make sure the option at the bottom is checked that says ' Always use the selected program to open this kind of file'.
    Click on 'Ok' now to save the changes.
    To uninstall Acrobat you can simply uninstall it from the Control Panel > Programs or use the Acrobat cleaner tool : http://labs.adobe.com/downloads/acrobatcleaner.html

  • After my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access m

    after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?

    sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
    when signing in, use the same adobe id you used to subscribe.

  • HT1766 I added storage and paid for it after I got an email that said it was expiring. Now I get an mail you are extending. How can I get my 40'dollars back??????

    I added storage and paid for it after I got an email that said it was expiring. Now I get an mail you are extending. How can I get my 40'dollars back??????

    Call Apple and ask.  We're users here and cannot help you.

  • I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

    I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I am unable to open download assistant for P.E. ... "misconfigured"

    i am unable to open download assistant for P.E. ... "misconfigured" ... "contact producer"

    Even too lazy to write the full name of the application you're referring to?
    Shall we guess what "P.E." means? If that is Photoshop Extended, this is actually abbreviated PSE. Or is it Photoshop Elements?
    Ever tried searching Google? Then you'll find this: http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html
    Tried this?

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    can someone help me. thanks

  • Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

    Since the lastest update i am unable to open up my itunes. i receive a message saying applicatin has hailed to start because MSVCR80.dll was not found. re-installing the applicaiton may fix this problem

    Try the following user tip:
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