Unable to open new trial .mac account

Hi, I'm new to mac & not very computer savvy. I opened a trial .mac account 2 weeks ago. When I try to open the mail its very slow to download and just before its completed the computer freezes. I get glimpses of my mail but the page is incomplete.
Help I'm ready to throw myself in the lake.

Hi CGK.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Try also turning OFF all the network port configurations except the one needed to connect to Internet and see whether that makes a difference — if it doesn’t, turn ON again the ones you want enabled.
Finally, try launching Mail under the following conditions (you may need to force quit it first if it’s running) and post back with your observations:
1. Holding the Shift key down until the main window appears. This tells Mail to not select any mailboxes or load any messages upon start up.
2. With no Internet connection.

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Unable to open new trial .mac account

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