Unable to open OLAP cube in Infoview for Crystal Report

Hello,
I am currently confused with a crystal report designed via OLAP grid on a BW query and working fine on Crystal designer module on my PC but sending an error when I tried it on INFOVIEW "unable to open OLAP CUBE".
I checked all parameters and database connexions on BO Entreprise CMC : it is OK.
I am on BO XI 3.1 SP 3 entreprise and BW 3.5 or BW 7.0 (both are in concern).
When I tried a simple report on a BW query just drop fields of the query into the report and sending it on Infoview, it is OK.
Just OLAP grid is KO. I do not understand, it is MDX language too ? Somebody can help or faced the same trouble ?
Thanks in advance.
Valérie.

Hi
I am facing the same issue when I try to open Crystal report Olap Grid via .net Crystal Report Viewer.
Getting the error message like not able to open OLAP Cube.
Please need urgent solution
Thanks a lot,
Usha

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