Unable to open Page Setup in CR11 in Design view

Hello,
I am using crystal reports professional v11.0.0.1994. I am unable to open the Page setup from the File menu in this report. The Page setup function works for my other reports, just not this one. I do not want to have to recreate this report as it is complicated (for me!). I have tried saving the report as a different name. I am having trouble printing this report in our Terminal Server environment and need to be make sure the no print option is turned off.
Thanks for any assistance
Carolynne

Hi Graham,
We were having issues with the report in a third party application. TS - users were not able to print at all - as if the no printers check box was ticked. (users could not see any printers)
I was trying to correct this through the design opening the report on my local pc where I have Crystal Reports installed. I could sucessfully open the report, but when I clicked on File Page setup nothing happened. It was as if I hadn't clicked on the function at all.
I then opened the report in Crystal Reports installed on a server (same version) but had the same problem.
I sent the report to someone outside the organisation with the same version of crystal reports and they were able to open the Page setup and turn off the No Printers check box.
When the report came back I was able to open Page Setup.
I was trying to find out what could cause the software to ignore the page setup command in case this happened again.
Thanks Carolynne

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