Unable to open pdf after acrobat install

Have adobe reader installed, all working fine. Then installed adobe acrobat pro in order to use export to pdf capability. After some time, getting message not subscribed even though I paid for a subscription to use export pdf through acrobat.
I uninstalled acrobat from machine and contacted adobe who said the export to pdf facility in online and not something you install on a PC !!!
They talked me through using the export to pdf online and now I can't open any pdfs on my PC plus the no subscription messages still keep appearing !!!

Hi discoveranother,
If you have already purchased Acrobat then you need not use the Export pdf Online service.
You can use Acrobat to convert pdf to .doc / xlsx /ppt files and vice versa.
Please check : http://www.adobe.com/products/acrobat/pdf-to-word-doc-converter.html
Regards,
Rave

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