Unable to Open PDF Document on Web

Somebody, please help me since Adobe refused to unless I pay $39.
When I try to open a PDF document on the internet, I get the following error message:
"ACROBAT PLUG-IN
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."
I have Acrobat 8 Professional installed running on Windows Vista OS. This error/message started not long ago. I do not know what I did to cause it.
Please, you Adobe guru guy, help me now.
Thank you VERY much in advance.
JT

PDF files should be forward compatible, but not backward compatible. Thus, AA5 PDFs should still be fine. If there is a problem, it is likely they have been corrupted. You can open the PDF in a text editor (such as notepad) and look at how it starts. It should be something like "%PDF-1.4" where the %PDF-1.4 at the beginning provides the version number. If you do not see this form of the first 8 characters, then you do not have a PDF or the PDF is corrupt. The latter could happen depending on the manner in which you transferred the file to view. DO NOT Save the file from the editor.
A common mistake is to post PDFs with FTP using ascii. Unfortunately, only the 1st 8 characters are necessarily ascii and the rest may be binary -- the issue that messes up many e-mail programs that only check the first few characters for the ascii nature.
Hopefully that gives some thoughts of use.

Similar Messages

Unable to open PDF documents on web pages

Installed Adobe Reader most recent version on a new Windows 7 Pro 64-bit computer. When attempt to open .pdf files found on work related websites, it launches a window that just has a box with a black "x" in it. Checked the Edit, Preferences settings and using IE 11 with plug-in set to Enabled. Already attempted to uninstall and reinstall Adobe Reader from Adobe.com.

The solution is described in this Microsoft KB: 32-bit browser applications may not work as expected in Internet Explorer 10
However, the "Fixit" in that article is only for IE10 on Windows 8, so you will have to make that registry change manually.
To apply that change automatically, download, unzip, then run the registry script from https://files.acrobat.com/a/preview/326544ed-32ab-4f15-a133-514abb5f61cc

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

Open PDF documents on web pages failing

I have downloaded Reader XI to my iMac. I am not able to open PDF documents in my net-bank, even PDF document on Adobes own pages are impossible to open.
If I download the document to my desktop, the document is opening just fine. Anybody know what is wrong?

A picture's woth 1,000 words. Here's 2k.

Unable to open PDF documents on iPad

When I try to open a PDF document on my iPad it says the document is corrupted or damaged. This started happening after the IOS 7.1 update. I updated adobe reader last week and restarted the iPad and nothing has changed. I can open the same document on android and windows with no issues.

Unfortunately, we are still unable to reproduce the problem on our end.
However, a forum user (d_hoe) gave us a helpful tip for opening a PDF document from Apple Mail (iOS native mail app) today.
"I only click on "Download full message" and then I download / open the PDF file. Both App´s standard PDF viewer / iBooks and Adobe Reader display it correctly. If I don´t click on "Download full message" first the PDF is not displayed correctly."
It sounds like Apple Mail may be corrupting a PDF attachment.
Do you see "Download full message" at the end of your email message with a PDF attachment?
Could you try the following steps?
In Apple Mail, scroll to the end of your email message.
Tap "Download full message" (if visible).
Long press (press & hold) the PDF attachment icon.
Select "Open in Adobe Reader".
Is your PDF document still corrupted or damaged?
Please let us know. This would help other users who have encountered the same problem.
Thank you for your help!

HT204365 Unable to open PDF document saved on ibooks.

Saved a downloaded pdf document on iBooks, and now I am unable to open it. The original is NLA so redownloading is not an option.
Any way to recover the document? Any recommendations are welcome.

PDF files should be forward compatible, but not backward compatible. Thus, AA5 PDFs should still be fine. If there is a problem, it is likely they have been corrupted. You can open the PDF in a text editor (such as notepad) and look at how it starts. It should be something like "%PDF-1.4" where the %PDF-1.4 at the beginning provides the version number. If you do not see this form of the first 8 characters, then you do not have a PDF or the PDF is corrupt. The latter could happen depending on the manner in which you transferred the file to view. DO NOT Save the file from the editor.
A common mistake is to post PDFs with FTP using ascii. Unfortunately, only the 1st 8 characters are necessarily ascii and the rest may be binary -- the issue that messes up many e-mail programs that only check the first few characters for the ascii nature.
Hopefully that gives some thoughts of use.

Unable to open PDF document when run through task/workflow

Hi all,
I am currently usign a background method to send a smartform as a PDF document to all the agents who approve.
When i send the smartform in mail as a PDF documetn throught the task i get an error message when opening the PDF document which says that 'The file could nto be opened because it was either not a supported file type or because the file was damaged(for example, it was sent as an email attachment and wasn't decoded correectly'.
The below is the code i am using to send the smartform
{ CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
    EXPORTING
      formname           = 'ZFI_ASSET_PDA_NOTIF'
    IMPORTING
      fm_name            = lv_form_name
    EXCEPTIONS
      no_form            = 1
      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc NE 0.
    MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.}
{ ls_ctrlop-getotf    = 'X'.
ls_ctrlop-no_dialog = ''.
ls_compop-tdnoprev = 'X'.
ls_ctrlop-DEVICE = 'LOCL'.
ls_ctrlop-preview   = 'X'.
ls_ctrlop-no_dialog = 'X'.}
CALL FUNCTION lv_form_name
    EXPORTING
      control_parameters = ls_ctrlop
      output_options     = ls_compop
      user_settings      = 'X'
      gv_prctr_txt       = gv_prctr_txt
      gv_cc_text         = gv_cc_text
      gv_class_txt       = gv_class_txt
      gv_lname           = gv_lname
      gv_fname           = gv_fname
      gv_position        = gv_position
      gv_initiator       = gv_initiator
      gv_bookcost        = gv_bookcost
      gv_bookvalue       = gv_bookvalue
      gv_date            = gv_date
      gv_prctr           = gv_prctr
      gs_anla            = gs_anla
      gv_emv             = gv_emv
      gv_cond            = gv_cond
      gv_operable        = gv_operable
      gv_action          = gv_action
      gv_justify         = gv_justify
      gv_replace         = gv_replace
      gv_replace_comment = gv_replace_comment
      gv_process         = gv_process
    IMPORTING
      job_output_info    = lt_job_output
    EXCEPTIONS
      usage_error        = 1
      system_error       = 2
      internal_error     = 3
      OTHERS             = 4.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE 'S' NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
LOOP AT lt_job_output-otfdata INTO ls_otf.
    lt_otf = ls_otf.
    APPEND lt_otf.
    CLEAR lt_otf.
ENDLOOP.
CALL FUNCTION 'CONVERT_OTF'
    EXPORTING
      format                = 'PDF'
      max_linewidth         = 132
    IMPORTING
      bin_filesize          = lv_len_in
    TABLES
      otf                   = lt_otf
      lines                 = lt_tline
    EXCEPTIONS
      err_max_linewidth     = 1
      err_format            = 2
      err_conv_not_possible = 3
      OTHERS                = 4.
Fehlerhandling
IF sy-subrc EQ 0.
ENDIF.
LOOP AT lt_tline.
    TRANSLATE lt_tline USING '~'.
    CONCATENATE ls_buffer lt_tline INTO ls_buffer.
ENDLOOP.
TRANSLATE ls_buffer USING '~'.
append ls_buffer TO lt_objbin.
DATA lv_counter         TYPE i.
DO.
    lt_record = ls_buffer.
    APPEND lt_record.
    SHIFT ls_buffer LEFT BY 255 PLACES.
    IF ls_buffer IS INITIAL.
      EXIT.
    ENDIF.
ENDDO.
Attachment
REFRESH:
lt_reclist,
lt_objtxt,
lt_objbin,
lt_objpack.
CLEAR ls_objhead.
lt_objbin[] = lt_record[].
lt_objhex[] = lt_record[].
CLEAR lv_descp.
CONCATENATE 'Asset'
              gs_anla-anln1
              'Approval details'
         INTO lv_descp
SEPARATED BY space.
Create Message Body
Title and Description
CONCATENATE 'Please find attached the approval details of asset : '
               gs_anla-anln1
          INTO lv_mail_descp
         SEPARATED BY space .
lt_objtxt = lv_mail_descp.
APPEND lt_objtxt.
CLEAR lv_mail_descp .
appending space lines into text of mail.
DO 3 times.
CLEAR lt_objtxt.
APPEND lt_objtxt .
ENDDo.
CONCATENATE 'This is an automatically generated message.'
             'Please do not reply to this mail.'
       INTO lv_mail_descp
     SEPARATED BY space .
lt_objtxt = lv_mail_descp.
APPEND lt_objtxt.
DESCRIBE TABLE lt_objtxt LINES lv_lines_txt.
READ     TABLE lt_objtxt INDEX lv_lines_txt.
ls_doc_chng-obj_name = 'smartform'.
ls_doc_chng-expiry_dat = sy-datum + 10.
ls_doc_chng-obj_descr = lv_descp.
ls_doc_chng-sensitivty = 'F'.
ls_doc_chng-doc_size = ( lv_lines_txt - 1 ) * 255 + STRLEN( lt_objtxt ) .
Main Text
wa_doc_chng-doc_size = ( v_lines_txt - 1 ) * 255 + strlen( i_objtxt ).
CLEAR lt_objpack-transf_bin.
lt_objpack-head_start = 1.
lt_objpack-head_num = 0.
lt_objpack-body_start = 1.
lt_objpack-body_num = lv_lines_txt.
lt_objpack-doc_type = 'RAW'.
    lt_objpack-doc_type = 'TXT'.
APPEND lt_objpack.
Attachment
(pdf-Attachment)
lt_objpack-transf_bin = 'X'.
lt_objpack-head_start = 1.
lt_objpack-head_num   = 0.
lt_objpack-body_start = 1.
DESCRIBE TABLE lt_objbin LINES lv_lines_bin.
READ TABLE lt_objbin INDEX lv_lines_bin.
lt_objpack-doc_size = ( lv_lines_bin - 1 ) * 255 + STRLEN( lt_objbin ) .
lt_objpack-body_num = lv_lines_bin.
lt_objpack-doc_type = 'PDF'.
lt_objpack-obj_name = 'ATTACHMENT'.
lt_objpack-obj_descr = lv_descp.
APPEND lt_objpack.
LOOP AT t_mail_addr.
    CLEAR lt_reclist.
    lt_reclist-receiver = t_mail_addr-mailid.
    lt_reclist-rec_type = 'U'.
    APPEND lt_reclist.
ENDLOOP.
IF t_mail_addr[] IS INITIAL.
    CLEAR lt_reclist.
    lt_reclist-receiver = mail id.
    lt_reclist-rec_type = 'U'.
    APPEND lt_reclist.
ENDIF.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = ls_doc_chng
      put_in_outbox              = 'X'
      commit_work                = 'X'
    TABLES
      packing_list               = lt_objpack
      object_header              = ls_objhead
      contents_bin               = lt_objbin
      contents_txt               = lt_objtxt
      receivers                  = lt_reclist
     CONTENTS_HEX                = lt_objbin
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      document_type_not_exist    = 3
      operation_no_authorization = 4
      parameter_error            = 5
      x_error                    = 6
      enqueue_error              = 7
      OTHERS                     = 8.
DATA: l TYPE sy-subrc.
l = sy-subrc.
When i run the above code in Se38, I get an email with a attachment that i am able to open. The problem seems to be with user WF_BATCH.
I have already checked all the existing threads on this. I did this coding as per one of the SDN threads itself.
I am able to open the PDF attachment even when i test the method. The problem is only when it is run through a task/workflow.
Please advice.
Thanks and Regards,
Soumya Gayatri.
Edited by: Soumya Gayatri on Apr 14, 2009 8:40 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:44 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:45 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:47 PM
Edited by: Soumya Gayatri on Apr 14, 2009 8:47 PM

Hello,
You should see an "Edit" in the top right of your post, you can use that to edit it.
As I said, use before and after the coding, but without the spaces (after "{" and before "}" ).
Try it!
Testing:
this is code
regards
Rick Bakker
Hanabi Technology

Unable to Open PDF Documents - DDE Server Error

Each time I open a document using Adobe Reader XI, I get an error message "Unable to contact DDE Server". Is there a fix for this?

First thing to try is to disable Protected Mode [Edit | Preferences | Security (Enhanced)].

Unable to open PDF from IE web pages

Windows 7, IE 11, Adobe Reader XI
I have no problem opening same when using Chrome so there must be some setting that I've failed to find in IE. I've reinstalled AR several times and adjusted as many IE settings as I've found suggestions for in the forum and elsewhere. Obviously, it's a real pain to have to go to Chrome every time I want to save a statement.
What would you suggest I try next?

Thanks to those who made suggestions. THE PROBLEM IS NOW, magically, FIXED.
Yesterday I, once again, opened AR from the desktop icon. Then I selected Repair Adobe Reader Installation and followed the steps to do that. I have successfully opened and saved all online the PDF statements that I have tried since.
Obviously the problem was with AR 11.0.10 and the repair (finally) worked.
I just noticed, as I mentioned above the installed version is now different than the version I was having the problem with.

Firefox is unable to open pdf files even with adobe reader

i am unable to open pdf documents with firefox . i have installed latest version of adobe reader for firefox but still i am having problem. older versions of mozilla do not have this problem

Try running Firefox in [[Safe Mode]] If it functions correctly, then one of your add-ons is the culprit.

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email a

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?

Obviously your download was not successful.
What is your operating system? How exactly do you download such files?

Unable to open PDF in Web Browser and delay for printing

In my LAN, on several PCs running with Windows 7 (32 and 64 bits), I observe two problems with "Acrobat Reader XI":
- Delays / unable to open pdf files in the web browser (Internet Explorer).
- Delays in printing: for example it takes over 8 minutes to print a pdf file: 400kB for two pages (on different printers / models).
Here's the list of actions that I've allready tried to issue those problems:
For the Web Browser problem :
- Repair the "Acrobat Reader XI" installation.
- Uninstalling and Installing Acrobat Reader.
- In the web browser, disabling and activating the add-on (Adobe PDF Reader).
- Uninstall "Acrobat Reader XI" and install "Acrobat Reader X"
Temporary issue: downgrade to "Acrobat Reader 9", which solves the problem with the web browser.
For the printing delay:
- Repair the "Acrobat Reader XI" installation
- Change the printers drivers (install Universal Drivers PCL)
- Check the box: "Print As Image" before printing
Any Idea ?

You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
See also http://kb.mozillazine.org/Adobe_Reader

I am unable to open PDF files or run adobe flash when its needed I have downloaded it several times and tried updating it.

I am unable to open PDF files or run adobe flash when its needed I have downloaded it several times and tried updating it. NEED HELP

Adobe Acrobat NPAPI Plug-in, Version 11.0.04
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
doubleTwist Web Plugin
doubleTwist Web Plugin — from file “doubleTwistWebPlugin.bundle”.
application/x-vnd-doubletwist
doubleTwist Web Plugin
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
Java applet
application/x-java-applet;jpi-version=1.7.0_25
Java applet
application/x-java-applet;version=1.1
Java applet
application/x-java-applet;version=1.1.1
Java applet
application/x-java-applet;version=1.1.2
Java applet
application/x-java-applet;version=1.1.3
Java applet
application/x-java-applet;version=1.2
Java applet
application/x-java-applet;version=1.2.1
Java applet
application/x-java-applet;version=1.2.2
Java applet
application/x-java-applet;version=1.3
Java applet
application/x-java-applet;version=1.3.1
Java applet
application/x-java-applet;version=1.4
Java applet
application/x-java-applet;version=1.4.1
Java applet
application/x-java-applet;version=1.4.2
Java applet
application/x-java-applet;version=1.5
Java applet
application/x-java-applet;version=1.6
Java applet
application/x-java-applet;version=1.7
Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mid
MIDI
mid,midi,smf,kar
audio/midi
MIDI
mid,midi,smf,kar
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-midi
MIDI
mid,midi,smf,kar
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
image/jp2
JPEG2000 image
jp2
image/jpeg2000
JPEG2000 image
jp2
image/jpeg2000-image
JPEG2000 image
jp2
image/pict
PICT image
pict,pic,pct
image/png
PNG image
png
image/tiff
TIFF image
tif,tiff
image/x-bmp
BMP image
bmp,dib
image/x-jpeg2000-image
JPEG2000 image
jp2
image/x-macpaint
MacPaint image
pntg,pnt,mac
image/x-pict
PICT image
pict,pic,pct
image/x-png
PNG image
png
image/x-quicktime
QuickTime image
qtif,qti
image/x-sgi
SGI image
sgi,rgb
image/x-targa
TGA image
targa,tga
image/x-tiff
TIFF image
tif,tiff
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/flc
AutoDesk Animator (FLC)
flc,fli,cel
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/msvideo
Video For Windows (AVI)
avi,vfw
video/quicktime
QuickTime Movie
mov,qt,mqv
video/sd-video
SD video
sdv
video/x-m4v
Video (protected)
m4v
video/x-mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/x-msvideo
Video For Windows (AVI)
avi,vfw
SharePoint Browser Plug-in
Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
Shockwave Flash
Shockwave Flash 11.9 r900 — from file “Flash Player.plugin”.
application/futuresplash
FutureSplash Player
spl
application/x-shockwave-flash
Shockwave Flash
swf
Silverlight Plug-In
5.1.20913.0 — from file “Silverlight.plugin”.
application/x-silverlight

How do I open pdf file from web? Opening pdf docs from hard drive works fine.

Hello,
I am unable to open pdf files from the web. Documents on my hard drive open fine. My computer gives me 2 error messages when I try to open web-based documents. Thanks.

Why did you post so many informations about operating system, web browser, Adobe Reader version, and the error messages?

Unable to open the document when combining files.

We have a user that gets an error when combining files. It says
Unable to open the document:
<Filename and path>
Please check to see if you have read permission for the above file.
Retry and cancel buttons.
We get this error on every subsequent file, it works on the first one after the computer starts.
This computer has Windows Vista Business with SP2, Adobe Acrobat X with the latest patches.
It doesn't matter if the files are local or on a network drive, the same always occurs. I have cleared
all user and system temporary files, re-installed, verified the Acrobat Add-In for Word 2010 is active,
verifed the PDF printer is working fine. It only happens when trying to combine files. I have given the
user local administrator privilidges, tried with my account that has domain admin priviledges, no luck.
I really need some suggestions...
Thanks,
Tom

I have found out from Adobe technical support that this is a known issue with Office 2010 SP1 installed.
This is an FYI for anyone else experiencing this issue, remove SP1 and it will work ok.
They said an update to correct this issue will be coming within the next quarter.
TP

Unable to Open PDF Document on Web

Similar Messages

Maybe you are looking for