Unable to open pdf files from search results page in Office 365 site

Hi folks,
I am getting this issue since a while now. In office 365 site, if I click on links that points to pdf files in search results page, I get this -
“The filename, directory name, or volume label syntax is incorrect”. 
These pdf files are stored in the same site and I am able to open them in adobe reader directly from the document library but not from the search results page.
I have already gone this post and doesn't help me -
https://social.msdn.microsoft.com/Forums/sharepoint/en-US/545efcc6-b748-4df8-aee0-7f57f778ad1e/sharepoint-2010-opening-pdfs-in-search-results-the-filename-directory-name-or-volume-label?forum=sharepointgeneralprevious
Any help or pointer is much appreciated.
Thanks,
Manvir
Manvir

Hi，
Besides pamma has suggested, here are similar issues, you can take a look at:
http://unsolicitedbutoffered.blogspot.com/2014/01/quick-fix-volume-syntax-error-when.html
http://crowdsupport.telstra.com.au/t5/T-Suite-Applications/There-was-an-error-opening-this-document-The-filename-directory/td-p/197425
Best Regards,
Lisa Chen
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Lisa Chen
TechNet Community Support

Similar Messages

  • Sorry, something went wrong - Open Office File from Search Results Page with Office Web Apps

    Hi,
    I'm getting "Sorry, something went wrong" error when I'm trying to open any office document from inside Search Results Page with Office Web Apps, the same error is appearing in the document preview as well.
    The error in SharePoint logs says that the file cannot be found.
    Please note that this error is coming only when the "Filename" of the document is not written in English (in my case its written with Arabic characters).
    If I try to open it from the document library, its opening properly with no errors.
    The only difference between two URLs (document URL in Search Results and in Document Library) is the value for "sourcedoc" attribute;
    In the case of Search Results page, the filename in "sourcedoc" attribute is kept as is with Arabic characters.
    While in the Document Library, the filename in "sourcedoc" attribute is converted into different characters (something like: "B9%D9%85%D9%8").
    Anybody have an idea on how to overcome this issue, implement a workaround or modify the "sourcedoc" behavior?
    Thanks in Advance.
    Hamza AlSughier

    Dear Wendy,
    Thanks for your efforts, I already tried your last suggestion before, but this didn't solve my problem.
    Actually my end users are accessing this portal using ADFS and HTTPS.
    Finally I got this solved, I have done below to get my overall solution working perfectly:
    - First I have configured Windows Authentication and ADFS Authentication on the same zone which is the default zone.
    - The issue when opening office documents with Arabic file name has disappeared as a result of first change.
    - Then I have faced an issue where we are not able to crawl content under Default zone, however we have to do so, after too many efforts, I found that its related to the Load-balancer/proxy, I have made the crawler server
    to crawl himself (http://CrawlServerName:PortNumber).
    - Also a change on Alternate Access Mapping was needed, I have set one of the extended zones (which is running Windows Authentication only) as Internal URL for the Default Zone, and this is was the URL I used for Crawling.
    I have configured Server Name Mappings to make sure we got proper URLs in Search Results.
    - Then we faced another issue, which is Authentication selection on login page (How to bypass this page, and authenticate using ADFS auto), I used this solution (Set Custom Sign In Page):
    http://0ut0ftheb0x.wordpress.com/2014/01/04/skip-the-authentication-selection-page-at-_logindefault-aspx-in-a-mixed-authentication-environment/.
    - I faced one more issue as a result of above workaround; Sign Out functionality wasn't working well; users get logged in automatically whenever I click on Sign Out. I solved this by modifying the "Sign Out" Control under _layouts;
    I made it to redirect users to ADFS Sign Out Page instead of SharePoint Sign Out Page (I know its not recommended, but I don't have any other option).
    Hamza AlSughier

  • Rh9:Unable to view PDF files from search results in Firefox

    Is this a Firefox plug-in issue, rather than a Robohelp issue?
    Background info:
    Using Rh9
    Firefox 23.0 (latest version)
    Works successfully in Chrome (latest version) and Microsoft IE 8 and IE 9
    Using Firefox, I am able to view the test PDF file from within a topic, via a hyperlink. Unable to view the test PDF when it appears within the search results.
    Failure behavior
    Information message appears at the top of the screen, indicating that "This PDF document might not be displayed correctly."
    A button appears: "Open with Different Viewer"
    In the main frame, the page is blank except for the Adobe Viewer controls: i.e., zoom, page navigation, download, print, ....
    Any ideas?
    Thank you,
    -bruce.

    I think it is an Acrobat issue. I have seen it and with PDFs not linked to Fm or Rh. Sometimes you can see the issue and sometimes you don't. I also have Nitro PDF and that displays the PDF without problems.
    If it is a PDF you create, I guess you could try some different settings or use something else to create it to see if the problem goes away.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Error opening PDF files from search results webpart on anonymous SharePoint 2013SP1 site with IE

    Clicking search results, in the strict sense pdf files, using IE on an anonymous SharePint 2013SP1 site, I received the error: There was an error opening this document. The filename, directory name, or volume label syntax is incorrect.
    I would like to solve this problem on the server side.
    Starting position:
    SharePoint 2013 SP1
    Web Application:
    based on template 'Publishing Portal'
    Anonymous Access enabled
    Claims based authentication: Integrated Windows Authentication NTLM
    Client Integration disabled
    Site Collection:
    Anonymous Access enabled for 'Entire Web site' => group 'Anonymous Users' was created
    added permission to open items: $Web.AnonymousPermMask64 = "ViewListItems, ViewVersions, ViewFormPages, Open, ViewPages, UseClientIntegration, OpenItems"
    Client side solutions:
    c1) Open Link with “Open in new tab” or “Open in new window” => OK
    c2) Disable IE Add-on “Adobe Acrobat Sharepoint OpenDocuments Component” => OK
    c3) Set bDisableSharePointFeatures to 1 in regetit => OK
    Server side solutions:
    S1) Turn off Client Integration => didn't work, still same error
    S2) Modify DOCICON.XML => didn't work, still same error
    I gave these two options a chance:
    first: <Mapping Key="pdf" Value="icpdf.png" OpenControl="SharePoint.OpenDocuments"/>
    then: <Mapping Key="pdf" Value="icpdf.png" OpenControl="AdobeAcrobat.OpenDocuments"/>
    I modified DOCICON.XML on both hives 14 and 15.
    Remarks:
    - After changingparameters I allways did an IISreset.
    - As far as I understood I can only change bDisableSharePointFeatures on Client Side.
    Any help, suggestion, idea wellcome!
    Thanks!

    Hi folks, here's the reason for my problem. I used the oob search result web part. The result items (PDF items) are rendered by the template Item_PDF.html/Item_PDF.js. This template holds a code snippet that assigns a certain OpenControl to the PDF item - that's hard coded. So, no matter what you configure in DOCICON.XML, the PDF item will be opened with the control "PdfFile.OpenDocuments". Solution is e.g. just to leave the OpenControl blank.   
    template:
    /_catalogs/masterpage/Display Templates/Search/Item_PDF.html
    /_catalogs/masterpage/Display Templates/Search/Item_PDF.js
    code before:
    ctx.CurrentItem.csr_OpenControl = "PdfFile.OpenDocuments";
    code after:
    ctx.CurrentItem.csr_OpenControl = "";
    Enjoy
    Harry

  • Unable to open PDF files from Fileserver Content Source using Browser

    The situation is this :
    A content source was created to search a fileserver
    Search facility finds the files using the browser
    Able to open MS Office files from the fileserver
    Able to open PDF files that are in the Sharepoint Portal
    Unable to open PDF files from the Fileserver
    Currently using Sharepoint 2010. PDF Filter is installed and configured on the Sharepoint Server
    Your assistance is always greatly appreciated.
    Have a great day.
    NRH

    Hello Nate,
    I have the necessary access to the folder.
    The content source addresses are
    \\172.25.136.53\KDrive\Home\Company\DAILYREP
    \\172.25.136.53\KDrive\Home\Company\TRINMAR
    \\172.25.136.53\KDrive\Process Safety Management
    NRH

  • Since last update, unable to open PDF files from either banking site. The other (IE) works fine but I hate IE. I deleted newer versions and went back to older releases. No help, same thing. Checked settings in options. That is ok. What's up?

    Unable to open PDF files from my banking statements.

    I think almost every dev is on arch-general, so that is the place to contact the group in general.  Specific points can probably be emailed to the dev involved, if one is identifiable and if the bug tracker is not a better place (bug reports to my email get ignored).
    I think the whole problem here is that there is really no dev in charge of that package.  So your emails were probably seen then skipped over by all devs thinking not my problem...  (I know that is true for me).   Then Andrea noticed an "orphan" package that needed updated and went ahead with it without connecting it to your previous emails, which is unfortunate.
    Now our maintainer backend is fixed, hopefully we can get all the orphan packages adopted out, or at least know if we need to bring on new people to maintain them.  That way, there should always be someone who information about specific packages should be sent to.

  • Unable to open PDF files from website

    hi friends,
    I am using iPad Air and iOS 7.1.2. When I tried to open PDF files from below site in safari,
    http://www.iar.com/Products/IAR-visualSTATE/User-guides/
    ftp://ftp.iar.se/WWWfiles/vs/QuickStartTutorial.pdf
    it shows error as "Safari can not open the page because it could not load any data".
    KIshore.

    Safari seems to have trouble with FTP sites.  You may need another Browser to open these PDFs.  Opera seems to Work.
    https://itunes.apple.com/en/app/opera-mini-web-browser/id363729560?mt=8

  • Why does Acrobat suddenly not work on my Mac (won't open pdf files from a web page), yet I can open them from my iPhone? Everything worked fine yesteray.

    Hello:
    I have a Mac running OS 10.8.5 and I use Acrobat Pro and Acrobat Reader. Today for some reason, any time I try and access a pdf file from a web page, it won't open. I get a blank window. PDF files already on my computer open fine and I can create PDF files from Word docs, but I can't download or view any pdf file from any web page. Strangely, PDF files on web pages open just fine on my iPhone.
    I checked that both my copy of Acrobat Pro and Acrobat Reader are up-to-date. They are.
    I checked that my copy of Firefox is up-to-date. It is. And nothing changed with Firefox within the last 24 hours.
    I am a humble computer end-user. I am baffled as to why this would suddenly not work. I have not changed any settings, etc. Any help or suggestions would be greatly appreciated.

    Thank you.
    I checked your instructions you sent and as far as I can tell all of my settings, etc for Firefox (plugin updates and preferences) are correct but I am having the same problem.
    However, everything works in Safari. I don't have time to attempt to diagnose why Firefox no longer works. I will just switch to Safari.
    Many thanks.
    Charles
    Charles Deister
    (503) 949-5762
    [email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
            PO Box 5032
         Salem, OR 97304
    http://www.pilotstrat.com<http://www.pilotstrat.com/>
    This transmission (including any attachments) may contain confidential information, privileged material, or constitute non-public information. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful.

  • Strange Behaviour when opening pdf files using search results

    Hi
    I have observed inconsistencies between opening a pdf file when in the document library itself (it opens in a browser - good).
    However, when I click on a the same file in my search results having used Search and the Search Centre it opens in the adobe reader.  I would rather it opened in a browser rather than the adobe reader.
    The only difference I can see is that when opening from a document library the url ends in ".pdf", whereas when opening from the search results the url ends in ".pdf#search=<search string>.
    Anybody any ideas ?
    Regards
    Nigel
    Nigel Price NJPEnterprises

    Hi Nigel,
    According to your description, my understanding is that you want to open pdf from search result in browser.
    Firstly , permissive Browser File Handing in Central Administration, you can refer to the link:
    http://social.technet.microsoft.com/wiki/contents/articles/18858.sharepoint-2013-how-to-view-pdf-files-in-browsers.aspx
    Whether you are using OWA for SharePoint 2013. If Office Web Apps is not used for Search results of PDFs, the opening of PDFs in the browser passes the search terms into Adobe. So, if you don’t use OWA, please configure it for SharePoint 2013.
    More information, please refer to:
    http://stevemannspath.blogspot.com/2013/04/sharepoint-2013-pdf-support-and.html
    I hope this helps.
    Thanks,
    Wendy
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Wendy Li
    TechNet Community Support

  • Unable to open pdf files from weblinks

    Hi,
    I am encountering a problem while opening .pdf files through weblinks.
    The problem occurs both in IE and chrome.
    I am using Adobe Reader 9.1.0 version.
    The snapshot the error message is attached.
    Does anybody have a solution for this issue
    regards,
    -Amruth

    I got this! Recently discovered a solution trying to help out my mom who was having the same problem.
    First off, right click on the document and click "save as" to save it on to your computer (instead of just left clicking it to open it). Next go to where that file is saved on your computer and right click it again, choosing "open with" and then "choose default program..."
    Here make sure you have the Adobe Reader option highlighted and click OK, ensuring the option of "always use the selected program to open this kind of file" is checked off as well. This should re-associate your .PDF files to open automatically with Adobe.
    HOPE THIS HELPED :3

  • RH11 404 - Page Not Found when linking to PDF file from search results using IE9 and IE10

    I'm using RH11 (11.0.3.268) and I've included a number of PDF files as baggage files. The hyperlinks on the pages work fine and display the PDF files in a separate window, as expected. However, when searching for these same PDF files using the Search tab, I'm getting a 404 error with the filename. The description on the error shows the filename and says the "the requested resource is not available." This is occurring using IE9 and IE10. And, it only happens within the application, which packages the WebHelp with a war file.
    I searched the forum and found where someone was having the same problem on Firefox, but was fine on IE. But, as mentioned, I'm finding it on IE.
    Thoughts on how to fix this error?

    Is the WAR file extracted at the point when the search is done? If not, I would expect it to fail.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • How do I open pdf file from web? Opening pdf docs from hard drive works fine.

    Hello,
      I am unable to open pdf files from the web.  Documents on my hard drive open fine.  My computer gives me 2 error messages when I try to open web-based documents.  Thanks.

    Why did you post so many informations about operating system, web browser, Adobe Reader version, and the error messages?

  • Unable to print pdf files from sites

    I am unable to print pdf files from any website.  Suspect an incorrect setting; but, not sure how to correct it.

    Back up all data.
    In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Unable to open pdf files in Safari 5.1

    Last night I installed Safari 5.1 on my MBP running 10.6.8 and am now unable to view pdf files from Google searches. Clicking on a pdf in Google the window does dark, there is a QuickTime icon and the page seems to download. When it finishes, the QT icon is replaced by the front page of the document but I am unable to scroll down to see more. In some instances the QT icon disappears and nothing loads.
    Any ideas?

    I visited a "genius" in the Apple Store, Leicester, this morning. After some playing around he seems to have sorted it. Apparently - now they tell me! - you don't need Adobe Reader on Macs as the Mac has its own pdf reader built-in. Safari 5.1 is now clashing with Reader and the best approach is to remove Reader - and the relevent preference files. I took one of my MBPs into the store and am just checking it out to see if everything is now ok. I'm now planning to make the changes on my other machine and will report back. (The genius said that my best approach was to bring in the second MBP but I'm not very convenient to Leicester so I'm going to give it whirl myself.)
    Wish me luck.
    But why did we load Reader in the first place? Are we that unusual in the Mac community? Surely, others must have done the same and are having the same problem with Safari 5.1???

  • Can't open pdf files from my hard drive

    I have a problem. I'm using windows Vista Home Premium. When I'm trying to open pdf file saved in a folder on hard drive "open with" window appears. I click browse, then \Program Files\Adobe\Reader 9.0\Reader\AcroRD32.exe, then ok and nothing happens. I have "open with window" with no changes. Just like I didn't choose any program to open pdf file. Pdf files should be associated to acrobat reader after instaling but they are not. I can't associate them manually. Everything works fine when I'm opening pdf files in IE7 or run AcroRD32.exe and then file->open. The same was with Reader 8.1.2. I uninstalled it and install 9.0.0 but it didn't help. No idea what to do. Please help.

    Have a look at
    http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Ma il.html
    It looks like you have to remove any existing associations before
    trying to apply the correct ones.
    Noel

Maybe you are looking for