Unable to open pdf files using Internet Explorer and Adobe 9.1

We are unable to open any/all pdf files in Internet Explorer 6 or 7 using Adobe Reader 9.1 on Windows XP SP2.
The error message is that IE has a problem and sorry for the inconvenience.
Clicking "OK" closes IE.
We did not have any issue with Adobe Reader 8.1.
What we did to date:
1. Uninstall Adobe Reader 9.1
2. Run Windows Clean Utility to remove any remnant of Adobe Reader 8
3. Re-install Adobe Reader 9.1
Any other suggestions?
Need to have this upgrade.

I'm having a similar issue. Prior to upgrading to Acrobat 9.1 I was able to view PDFs from IE 6. No longer. Instead I get a message: "Error opening document. File cannot be found."
Help?

Similar Messages

  • Unable to open PDF files in Internet Explorer

    Hello,
    One of our users has a problem with opening PDF files in Internet Explorer.
    Translation:
    Adobe PDF-document
    There is a problem with Adobe Acrobat/Reader. Close Adobe Acrobat/Read and try again.
    The user is using Adobe Acrobat 8 Standard in combination with Windows XP and Internet Explorer 6. I reinstalled Adobe Acrobat (under an administrator account), deleted the local user profile and the problem is still there.
    Does anyone have an idea about this? The error message doesn't really say what is wrong. Adobe Reader is not installed.

    What exactly means "unable"?  Do you see a little x in a box on the top left of IE11?  If so, this may be the solution: http://support.microsoft.com/kb/2716529

  • Why can't I download a pdf file using internet explorer as my browser.I can download pdfs using fire

    Why can't I download a pdf file using internet explorer as my browser. I can download pdfs using firefox.

    Gilad D,
    Thanks for the support.
    I would guess the plugin is enabled since when I use Foxfire as my browser, all pdfs download and are readable. (just doesn’t happen when I use IE as my browser, I get a blank screen with a small “x” in the upper left corner)
    I will try your proposed solution.
    Charlie

  • How to configure to not open pdf files into Internet Explorer 10?

    I have disabled the adobe complements from Internet Explorer and the preferences of Adobe to don't show the pdf files in internet but it keep also doing it.
    How can configure the computer? I am using Internet Explorer 10, Adobe Acrobat 8.1 and Adobe Reader XI
    Thanks for your help

    Hi BG-Zic,
    Acrobat 8 and Reader 11 is not a recommended configuration to install on one machine.
    Please check the KB : http://helpx.adobe.com/acrobat/kb/acrobat-product-interoperability-install-remove.html
    For disabling the pdf view in Browser please refer the KB : http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
    There's also a related registry entry :
    1.Click "Start," type "Regedit" into the Search box and press "Enter."
    2.Click "Yes" if a User Account Control prompt appears.
    3.Navigate to the ""HKCU\Software\Adobe\Acrobat Reader\[version]\Originals\" key in the left pane of the Registry Editor, where "[version]" is the currently installed version of Adobe Reader.
    4.Create the bBrowserIntegration value if it doesn't exist in the right pane by clicking "Edit," "New." Click "DWORD Value," type "bBrowserIntegration" and press "Enter."
    5.Double-click the bBrowserIntegration value in the right pane.
    6.Type "0" into the value data box and press "Enter."
    Hope this helps.
    Regards,
    Ravi.

  • Adobe Reader 11 is unable to open PDF's from Internet Explorer 11

    My boss is currently operating on the Adobe Reader 11 and often needs to use Internet Explorer 11 for certain programs.
    Unfortunately the Adobe Reader is unable to open PDFs from Internet Explorer and often comes up with a message telling us that the file is either damaged, no longer exists or that there is a problem with the syntax.  She does not have this problem with Google Chrome.  We have tried several ideas regarding the security settings but nothing seems to correct the problem.  Could someone shed some light on how to fix this error?

  • I am unable to open pdf files on internet.  what to do?

    @I received emails with pdf links on internet.  I am unable to open these links.  Does anyone has a solution to this please?

    Hi mendcocr,
    Please see this document about configuring web browsers to display PDF files: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html.
    Please let us know if you need additional help.
    Best,
    Sara

  • Unable to open pdf file using version 9.5.0 and 10.1.2 / Windows 7 HE / IE 9.0

    My issue is very similar to Elaina920.
    I have Adobe Reader version 9.5.0, running on Windows 7 Home Edition, using IE 9.0.5.  When I attempt to open a pdf document from a secure site, a new window opens, but nothing happens....just a blank (white) screen.
    When I try to do the same thing using IE 9.0 64-bit edition, a new window opens and I get a "Do you want to save...." dialog box.  But when I click on Save or Save As and attempt to save it as a .pdf file, I get a "[file name] couldn't be downloaded" message.
    Things I've already tried:
    - IE / Tools/ Internet Options / Security / Custom Level / Downloads / File Download is enabled
    - IE / Tools/ Internet Options / Programs / Manage Add-Ons / Adobe PDF Link Helper is enabled
    - Checked for Adobe update and got "No Updates Available" message
    - Ran Repair Adobe Reader Installation and re-started PC
    - Upgraded to version 10.1.2 and applied patch program  ==> no change in how the program works
    Please help!
    Thanks,
    Ed.
    Message was edited by: boguser

    When using a 32-bit browser, the PDF document should open in the browser (using the Adobe Reader add-on).
    When using a 64-bit browser, it will ask you if you want to save the document, or open in Adobe Reader.
    If neither of these methods work, then it is the website that does not let you download the document (for whatever reason, e.g. server overload).
    Try if you can open this document: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.2.pdf

  • Unable to open ".mht file" in Internet Explorer 10 and Microsoft Word running on Win7

    .mht file error in internet explorer 10
    "MIME-Version : 1.0 Content-Type:multipart/relates; boundar="---=N_NextPart_01CEFB@&>FA^*@A&)" This document is
    a Single file Web Page, also known as a Web Archive File. If you are seeing this message, your browser or editor doesn't
    support Web Archive files. Please download a browser that support Web Archive, such as Windows Internet Explorer Encoding:quoted-printable Content-Type: text/html;="windows-1252"
    .mht file error in Microsoft Word
    "You need to have Microsoft Outlook Express or Windows Mail installed to work Single File Web Pages. Outlook Express or Windows Mail is an optional component of Microsoft Internet explorer 4 or later."

    This area is for forum issues only.  You'll have better luck posting your question here:
    http://social.technet.microsoft.com/Forums/windows/en-US/home?forum=w7itprogeneral
    Please do not read this sentence. Please ignore the previous sentence.

  • When using Internet Explorer and Adobe Reader xi, I cannot find how to keep the Page thumbnails from hiding. We want them open.  Please help!

    In Internet Explorer, when opening a PDF using the IE addon Adobe Reader XI, the Page Thumbnail toolbar is shrunk to the left (hidden).  Our users access the thumbnails constantly and we need this to remain open by default but I cannot find anywhere that this option is set.  I would expect there to be a pin icon to click to keep it open.  In the stand alone product Adobe Reader, we found that you can click "Restore last view settings when reopening documents." in Documents prefs but this doesn't work for new documents (only previously opened docs) AND doesn't work in Internet Explorer at all.
    Any help would be greatly appreciated!
    Marc

    That would be something you could set at document level in document properties but would require Acrobat to make permanent.

  • Unable to open local file using af:goLink and anchor link in JSF page.

    Hi,
    I want to open a file at a perticular location on client machine. I am using af:goLink to openg the file. But when i tried to click on the link it is not opening the file. If i give any other value like name of other site, it opens the link. It is not giving any exception also. I tried by puting notmal HTML anchor link. That is also not working. But if i put this anchor link in normal HTML page, it works.
    Following is the JSPX page that i have created. Here c:\dmmsi.log is a temp file on my local system.
    <?xml version='1.0' encoding='windows-1252'?>
    <jsp:root xmlns:jsp="http://java.sun.com/JSP/Page" version="2.0"
    xmlns:h="http://java.sun.com/jsf/html"
    xmlns:f="http://java.sun.com/jsf/core"
    xmlns:af="http://xmlns.oracle.com/adf/faces/rich">
    <jsp:directive.page contentType="text/html;charset=windows-1252"/>
    <f:view>
    <af:document title="File Upload">
    <af:form usesUpload="true">
    File Uploader Test
    <af:inputFile label="Input File" autoSubmit="true"/>
    <af:spacer height="20" width="50"/>
    <af:goLink targetFrame="_new" destination="file:///c:/dmmsi.log" text="Test"/>
    <af:spacer height="20" width="50"/>
    <!--a id="you" href="c:\dmmsi.log" target="_new">Open File</a-->
    </af:form>
    </af:document>
    </f:view>
    </jsp:root>
    HTML Page i tried using anchor link
    <html>
    <body>
    <form>
    Please specify a file from your local machine</b>
    <input name="file" type="file" onblur="document.forms[0].hello.value = document.forms[0].file.value; document.getElementById('you').innerHTML =document.forms[0].file.value; document.getElementById('you').href = 'file://'+document.forms[0].file.value;">
    <br><br>
    <input type="text" name="hello" value="">
    <br><br>
    <!-- a id="you" href="c:\dmmsi.log" target="_new">Click Me to Open file< / a -->
    </form>
    </body>
    </html>
    (Note: Please remove the comments that i have added in creating anchor link. I was facing some issue in putting my code in this editor. It was creating the HTML link when i see the preview.)
    I hope you will be able to reproduce my problem.
    Sujay

    What version of IE are you using? IIRC, IE 7 is supposed to prompt you. ("The web site is attempting to open a page in your Trusted Zone. This can let hax0rs pwnz0r you. Continue?" or something to that effect.)
    If you use the verbatim tags, do you get an actual error message? That might help diagnose the problem.

  • Unable to open PDF files from Fileserver Content Source using Browser

    The situation is this :
    A content source was created to search a fileserver
    Search facility finds the files using the browser
    Able to open MS Office files from the fileserver
    Able to open PDF files that are in the Sharepoint Portal
    Unable to open PDF files from the Fileserver
    Currently using Sharepoint 2010. PDF Filter is installed and configured on the Sharepoint Server
    Your assistance is always greatly appreciated.
    Have a great day.
    NRH

    Hello Nate,
    I have the necessary access to the folder.
    The content source addresses are
    \\172.25.136.53\KDrive\Home\Company\DAILYREP
    \\172.25.136.53\KDrive\Home\Company\TRINMAR
    \\172.25.136.53\KDrive\Process Safety Management
    NRH

  • Can't exit pdf file in internet explorer.

    When I open a pdf file in internet explorer, I an unable to exit the pdf file.  The only way I can get out of it is by shutting down internet explorer.  I am using internet explorer 11 with windows 7.  Is there a way to resolve this issue??

    Are you trying to open a PDF in a 64-bit version of Internet Explorer?
    If you don't know how to see the version - In Internet Explorer, choose Help > About Internet Explorer. (In some versions of Internet Explorer, select the Question mark in the upper-right corner to select About Internet Explorer).
    To switch to the 32-bit Internet Explorer, first exit 64-bit Internet Explorer. Then double-click the program icon for the 32-bit version:  C:\Program Files (x86)\Internet Explorer\iexplore.exe

  • Adobe & Internet Explorer crashing when opening pdf within an Internet Explorer window

    Hello,
    Can anyone help me with this issue or maybe point me in the right direction? Thank you!
    Working with in a ASP that uses reader to display forms. The form opens as an embedded adobe form in a new Internet Explorer window. Once the form opens it pulls data from the ASP. At times when the form opens in the new window both the Internet Explorer windows close. Other times a "user request stop" error appears and once OK is pressed both windows close. The ASP does not know what causes this & can not seem to replicate the problem. ASP is on the other side of the country.
    Would the acrotray.exe be causing this?
    Adobe Reader           9.3.2
    Internet Explorer:        8 up to date
    Message was edited by: battleaxes1

    Hi, thank you it is working now, I deinstalled and reinstalled the complete
    acrobate set, the reader is version 11 now,
    Sincerely,
    Maria
    2013/6/20 PoojaSehgal <[email protected]>
       Re: Explorer error when opening pdf file from internet  created by
    PoojaSehgal <http://forums.adobe.com/people/PoojaSehgal> in Adobe Reader- View
    the full discussion <http://forums.adobe.com/message/5430017#5430017

  • I cannot open a pdf file with aole-mail. I can open pdf files from windows explorer. I have associated pdf with adobe reader. My operating system is window

    I cannot open a pdf file with aol e-mail. I went to preferences in Adobe Reader but did not know what to enter for Incoming IMAP and outgoing SMTP. I can open pdf files from windows explorer as  I have associated .pdf files with adobe reader. My operating system is windows 7.
    When I try to open the pdf file within aol e-mail I get a message: 'Your security settings do not allow this file to be downloaded'.  I have not changed my security settings (Tools, Internet Options, security).

    Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Can't open PDF files from Windows Explorer on Windows 8.1

    Hello,
    after I've upgraded to Windows 8.1, I can't open PDF files from Windows Explorer (directly double clicking the file). The AcroRd32.exe runs in the background (2x !) as I see the processes in task manager, but there is no user interface visible. I have Acrobat
    Reader 11.0.06, the desktop version (not Metro). I tried uninstalling the Acrobat reader and installing it again but this didn't help. The only way to open PDF files is to close the AcroRd32.exe from the task manager, open empty Acrobat Reader from the desktop
    and then drag&drop the PDF file over that window. This is quite inconvenient. Is there a way to fix this issue so I can open PDF files directly from windows explorer?
    Many thanks!

    I had to install adobe reader, but   PDF's used to display just fine with IE, any idea what happened ?
    Windows 8.1 pro.
    thx
    lee

Maybe you are looking for