Unable to open pdf from chrome or firefox on my macbook since the update.

I have a macbook pro. I use chrome or firefox in order to web browse. I have Adobe always running on the bottom of the screen. When I try to open pdf files from the web, it tells me that I need to end license agreement. I cannot figure out how. However, if I use safari, I am able to open the files. What do I need to do in order to get this to work on my chrome?

Try this: http://www.thesafemac.com/art/

Similar Messages

Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

Which operating system?
Have you tried using other browsers?

Unable to open PDFs with AR 11.0.9 on MacBook Pro due to updates.

Beginning in early Sept. 2014, unable to open PDFs from trusted sources on MacBookPro (MBP) OS 10.9.4 running current AR 11.0.9. Previously, these documents could be downloaded and opened. Interestingly, an iMAC running OS 10.7.5 running AR 10.1.2 can download and open these PDFs. PDFs created by MBP or received via email can be opened. AR on MBP has been uninstalled and reinstalled several times. Suggestions? Please ... no "go insert this code" responses.
MBP User

Hi MBP User,
Are you still facing this issue?
Have you tried to uninstall and reinstall. Is this issue reproducible on other machines, if you have around you.
Regards,
Ajlan Huda.

I am unable to open Safari. It was working yesterday before I installed the update. The update seemed to be automtic when I restarted my computer. I am running 10.9.5. I don't want to lose my contacts, bookmarks etc if I have to delate the app.

I am unable to open Safari. It was working yesterday before I installed the update. The update seemed to be automatic when I restarted my computer. I am running 10.9.5. I don't want to lose my contacts, bookmarks etc if I have to delete the app. Any suggestions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Try to launch Safari. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Unable to open pdf from some particular shared folder which is not in domain

Encountered a strange issue here.
We have copuple of users who login with Citrix session.
They are able to open pdf from all the shared folders but not one which is not in domain.
User are able to open all other files viz. doc, excel, notepad and so from that particular folder.
Issue with all the pdf files and not only one particular file.
Double clicking the pdf file starts the process AcroRd32.exe but the file does not open.
If an already running AcroRd32.exe process is there (means if Adobe Reader is already open), then it's possible to open the pdf files from that folder.
Moreover, came across one strange thing.
I created a shortcut to one of the pdf file from that folder within the same folder.
And it was possible to open pdf file from that shortcut but not directly :S
Gives error: "Acrobat failed to connect DDE server" after about 20 mins if we try to open file directly.
Googled a bit and found that issue can be resolved by navigating to
HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA10" to "AcroviewR10
But when I navigated to the mentioned registry there was no AcroviewA10 but instead it was just Acroview.
Adobe Reader version: 9.5.5
I will be really grateful if somebody can provide solution for this.

What happens when you open the Adobe app, then tell it to open the file?
How big are the attachments? There are limitations to the size allowed to be sent:
Email Provider
Size Limit
Gmail
25Mb
Outlook
20Mb
Yahoo
25Mb
Are you sending the files to yourself? Not sure how you are emailing files from a website...
Are the PDF's password-protected, or some kind of copyrighted eBook perhaps? Can you email other files successfully, or are PDF's the only files that don't work?
Perhaps using a free Cloud service as an intermediary might work better.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Unable to open PDF from IE web pages

Windows 7, IE 11, Adobe Reader XI
I have no problem opening same when using Chrome so there must be some setting that I've failed to find in IE. I've reinstalled AR several times and adjusted as many IE settings as I've found suggestions for in the forum and elsewhere. Obviously, it's a real pain to have to go to Chrome every time I want to save a statement.
What would you suggest I try next?

Thanks to those who made suggestions. THE PROBLEM IS NOW, magically, FIXED.
Yesterday I, once again, opened AR from the desktop icon. Then I selected Repair Adobe Reader Installation and followed the steps to do that. I have successfully opened and saved all online the PDF statements that I have tried since.
Obviously the problem was with AR 11.0.10 and the repair (finally) worked.
I just noticed, as I mentioned above the installed version is now different than the version I was having the problem with.

Unable to open pdf from mapped server.

Does anyone know why all of the sudden adobe will not let you open any pdf from a mapped server? it seems to have happened after a update to adobe. I have uninstalled the newest version and tried an older version and I still have the same issue.
Message reads: There was an error opening this document. The network path was not found.
I can copy the file to the computer and it will open fine. Seems to be an adobe issue that just took place in the last couple of days.

What happens when you open the Adobe app, then tell it to open the file?
How big are the attachments? There are limitations to the size allowed to be sent:
Email Provider
Size Limit
Gmail
25Mb
Outlook
20Mb
Yahoo
25Mb
Are you sending the files to yourself? Not sure how you are emailing files from a website...
Are the PDF's password-protected, or some kind of copyrighted eBook perhaps? Can you email other files successfully, or are PDF's the only files that don't work?
Perhaps using a free Cloud service as an intermediary might work better.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Unable to open page from buttons within firefox IE whereasothers explorers can

In the firefox opened page when button for opening new sight within the page is clicked there is no effect and the page does not open wheras in inetrnet explorer same page can be opened please advice. For example in fire fox opened page when submitting information there is no change and the new page does not open.
== This happened ==
Every time Firefox opened
== after updating firefox

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I am unable to open a new tab in Firefox 16.0.2 - clicking the + does noting and the "New Tab" option is greyed out.

Unable to open new tabs - "+" button does nothing, "New Tab" option is greyed out in "File" menu and keyboard shortcut doesn't work either.

Hello JonnieW
check it in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#os=win8&browser=fx16 Safe Mode], in Safe Mode window select "'''''Start in Safe Mode'''''" and see if this happen again, '''if not''' see: [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#os=win8&browser=fx16 Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Can't save PDFs from Safari or Firefox after latest (10.1.3) update

I just installed the latest update, and now when I open a PDF in Safari, I can't save it to my computer. I get a message saying "The document XXX.pdf could not be exported as XXX." When I try to do it from Firefox, the PDF won't even open. I tried deleting the plugins and reinstalling Reader and that didn't help. Any ideas? Thanks!

Hi mccradks1,
Regarding firefox, update it to version 10.0 or later and use it in 32-bit mode only.
To save pdf's in safari, please try using the save button in toolbar and see if it works.
Toolbar is present in two different forms:
1.
2. This toolbar appears when you hover the mouse at bottom of pdf screen.
Thanks,
Nikhil

Everything is crashing from my mail to my computer volume since the update.

Not only does firefox crash when on internet, I can't access history, can't download pdf files and run them without it crashing, can't turn up my volume on the computer - there isn't anything it hasn't affected. Would love some help w/ this. And all these updates firefox does so frequently are confusing and don't enhance my experience on the web.

Marcello, I am having the same problem. When following the advice of many in the community to start iTunes in 32-bit mode, I get the following error after I have done so:
I am running 10.9.2 on a mac mini.
I am hoping this will be fixed or at least a solid answer could be given that iTunes will no longer support certain types of media going foward.

HT4150 When trying to upgrade from 10.6.3 on a Macbook Pro, the update runs into an error before completion. No info is given about why, is this a known issue?

I'm trying to update a Macbook Pro with 10.6.3. The latest using Software Update does not complete downloading. After 475 Mb an error message says it can't connect to the update server. I tried incrementally updating to 10.6.4. It downloads, starts to install, and just before finshing the install gives a "software error" message and quits. Is this a known issue, and how can I get around it?

Try running the combo updater.
10.6.8 Combo Updater

Adobe Reader 11 is unable to open PDF's from Internet Explorer 11

My boss is currently operating on the Adobe Reader 11 and often needs to use Internet Explorer 11 for certain programs.
Unfortunately the Adobe Reader is unable to open PDFs from Internet Explorer and often comes up with a message telling us that the file is either damaged, no longer exists or that there is a problem with the syntax. She does not have this problem with Google Chrome. We have tried several ideas regarding the security settings but nothing seems to correct the problem. Could someone shed some light on how to fix this error?

I have been unable to open pdfs, screen is black

I recently got a new MacBook Pro and I have been unable to open pdfs from the internet, the screen becomes black after I trust the website. What's up with that?

Try downloading any free app (you can delete it later). This will re-authorize the iTunes account on your phone and will often fix this issue.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

Unable to open pdf from chrome or firefox on my macbook since the update.

Similar Messages

Maybe you are looking for