Unable to open PDF's

Using Reader, I am unable to open PDF's that have been downloaded from the web. I get he following error message:
This is a new problem. I can open other PDF's. I am using Reader 11.0.06 on a MacBook Pro with Mountain Lion.

Quit Safari.
Go to: Mac HD/Library/Internet Plug-ins.
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Relaunch Safari and redownload the PDF.
Unfortunatelky you can't fix the "damaged" one, so just trash it too.

Similar Messages

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

Unable to open PDF in Web Browser and delay for printing

In my LAN, on several PCs running with Windows 7 (32 and 64 bits), I observe two problems with "Acrobat Reader XI":
- Delays / unable to open pdf files in the web browser (Internet Explorer).
- Delays in printing: for example it takes over 8 minutes to print a pdf file: 400kB for two pages (on different printers / models).
Here's the list of actions that I've allready tried to issue those problems:
For the Web Browser problem :
- Repair the "Acrobat Reader XI" installation.
- Uninstalling and Installing Acrobat Reader.
- In the web browser, disabling and activating the add-on (Adobe PDF Reader).
- Uninstall "Acrobat Reader XI" and install "Acrobat Reader X"
Temporary issue: downgrade to "Acrobat Reader 9", which solves the problem with the web browser.
For the printing delay:
- Repair the "Acrobat Reader XI" installation
- Change the printers drivers (install Universal Drivers PCL)
- Check the box: "Print As Image" before printing
Any Idea ?

You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
See also http://kb.mozillazine.org/Adobe_Reader

I am unable to open pdf attachments in my emails?

I have check my program files, i have adobe reader installed however when i have a pdf file in my emails i cant open the email?
Can you please advise how i can solve this?

Hi tillysingh,
Are you saying that you can't even open an email message that has a PDF attachment? Or, are you unable to open PDF files in attachments? What happens when you try? Do you get an error message?
Best,
Sara

I am unable to open PDF files or run adobe flash when its needed I have downloaded it several times and tried updating it.

I am unable to open PDF files or run adobe flash when its needed I have downloaded it several times and tried updating it. NEED HELP

Adobe Acrobat NPAPI Plug-in, Version 11.0.04
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
doubleTwist Web Plugin
doubleTwist Web Plugin — from file “doubleTwistWebPlugin.bundle”.
application/x-vnd-doubletwist
doubleTwist Web Plugin
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
Java applet
application/x-java-applet;jpi-version=1.7.0_25
Java applet
application/x-java-applet;version=1.1
Java applet
application/x-java-applet;version=1.1.1
Java applet
application/x-java-applet;version=1.1.2
Java applet
application/x-java-applet;version=1.1.3
Java applet
application/x-java-applet;version=1.2
Java applet
application/x-java-applet;version=1.2.1
Java applet
application/x-java-applet;version=1.2.2
Java applet
application/x-java-applet;version=1.3
Java applet
application/x-java-applet;version=1.3.1
Java applet
application/x-java-applet;version=1.4
Java applet
application/x-java-applet;version=1.4.1
Java applet
application/x-java-applet;version=1.4.2
Java applet
application/x-java-applet;version=1.5
Java applet
application/x-java-applet;version=1.6
Java applet
application/x-java-applet;version=1.7
Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mid
MIDI
mid,midi,smf,kar
audio/midi
MIDI
mid,midi,smf,kar
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-midi
MIDI
mid,midi,smf,kar
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
image/jp2
JPEG2000 image
jp2
image/jpeg2000
JPEG2000 image
jp2
image/jpeg2000-image
JPEG2000 image
jp2
image/pict
PICT image
pict,pic,pct
image/png
PNG image
png
image/tiff
TIFF image
tif,tiff
image/x-bmp
BMP image
bmp,dib
image/x-jpeg2000-image
JPEG2000 image
jp2
image/x-macpaint
MacPaint image
pntg,pnt,mac
image/x-pict
PICT image
pict,pic,pct
image/x-png
PNG image
png
image/x-quicktime
QuickTime image
qtif,qti
image/x-sgi
SGI image
sgi,rgb
image/x-targa
TGA image
targa,tga
image/x-tiff
TIFF image
tif,tiff
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/flc
AutoDesk Animator (FLC)
flc,fli,cel
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/msvideo
Video For Windows (AVI)
avi,vfw
video/quicktime
QuickTime Movie
mov,qt,mqv
video/sd-video
SD video
sdv
video/x-m4v
Video (protected)
m4v
video/x-mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/x-msvideo
Video For Windows (AVI)
avi,vfw
SharePoint Browser Plug-in
Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
Shockwave Flash
Shockwave Flash 11.9 r900 — from file “Flash Player.plugin”.
application/futuresplash
FutureSplash Player
spl
application/x-shockwave-flash
Shockwave Flash
swf
Silverlight Plug-In
5.1.20913.0 — from file “Silverlight.plugin”.
application/x-silverlight

Firefox is unable to open pdf files even with adobe reader

i am unable to open pdf documents with firefox . i have installed latest version of adobe reader for firefox but still i am having problem. older versions of mozilla do not have this problem

Try running Firefox in [[Safe Mode]] If it functions correctly, then one of your add-ons is the culprit.

Unable to open PDF directly if user use Acrobat 8

Unable to open PDF directly if user use Acrobat 8.
We are facing some problems in our production site. When user click PDF icon, "FileDownload" windows pops up, but it only has "Save" or "Cancel" button, so user needs to download and save the file to open.
I tested the following scenario using
We have facing problem with this visions IE 6.0 Acrobat 8.0 and IE7.0 Acrobat 8.0.
Mozilla 2.0 acrobat 8.0 working fine. The pdf contents are embedding fine the browser window
Does anyone have any experience with something of this nature?

I must have missed the announcement - when did these forums change from Java language to IE/Adobe/Mozilla forums?

Adobe Reader 11 is unable to open PDF's from Internet Explorer 11

My boss is currently operating on the Adobe Reader 11 and often needs to use Internet Explorer 11 for certain programs.
Unfortunately the Adobe Reader is unable to open PDFs from Internet Explorer and often comes up with a message telling us that the file is either damaged, no longer exists or that there is a problem with the syntax. She does not have this problem with Google Chrome. We have tried several ideas regarding the security settings but nothing seems to correct the problem. Could someone shed some light on how to fix this error?

Unable to open PDF files with Adobe Reader, Mac trying to open files with Quicktime instead, but not succeeding. HELP!

Unable to open PDF files with Adobe Reader, Mac trying to open files with QuickTime instead, but not succeeding. HELP!

Hi BDAqua,
Thanks for the info, I dragged a PDF to desktop ctrl-, get info. change all to open with adobe.
Problem solved, many thanks for a quick response.
Barry69

UNABLE TO OPEN PDF ATTACHMENTS IN E-MAIL

Over the past week,I have been unable to open PDF attachments in my AOL webmail. I encounter no problems with my Outlook Express e-mail. Why is this suddenly happening and how can I correct the problem?

To make sure that Adobe Reader is default,
goto Edit->Preferences->Select default PDF Handler. Check the value in the dropdown list "Select Adobe product". If the first value which appears is 'Adobe ReaderX', then Reader X is the default PDF Handler.
Also please let me know the OS you are using.
Is the problem also faced in AOL webmail with any other Adobe Product(like Acrobat X, Reader 9 etc.) if you are using/used any of them?
Thanks,
Shakti

Unable to open pdf attachment

Receive error: - 'Cannot create file: file name. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder'.
Have already tried: - clearing temp folder, repairing Outlook, creating new Outlook profile, other's can open same pdf, other pdf's can be opened from Outlook.
PC is Windows 7 x64, Adobe Reader XI
Any assistance greatly appreciated.

Hi, I am unable to open pdf attachments on pc-once i click on the pdf file box opens with "open"-"save" or "cancel" then windows explorer tries to open the doc but screen goes blank & then the prev box appears again: open/run/cancel-stuck in loop so just cancel out of it. any suggestions? thnks currently have adobe reader 9 on pc.

Unable to open PDFs in received e-mail (Outlook)?

Unable to open PDFs received in Outlook (Office for Mac 2011). Adobe XI message displayed says "There was an error opening this document. The file is damaged and could not be repaired." Same PDFs attached to same mail messages open fine on iPad or iPhone. What could be the problem?

ivone dos santos,
Do you see a message like this when you open one of your PDF documents?
Your PDF document is a special type of form called a "dynamic XFA form". The message is displayed when a dynamic content is not supported by a PDF viewer.
As far as I know, no PDF viewers for iOS and Android mobile devices support dynamic XFA forms. Here are the examples of the iOS apps that do not support dynamic XFA forms.
Adobe Reader for iOS
Mail
Safari
iBooks
The PDF preview feature in Dropbox and other apps
The message is trying to tell you to use the latest desktop version of Adobe Reader, not the mobile version of Adobe Reader. I agree that the sentence, "You can upgrade to the latest version of Adobe Reader...", is somewhat misleading. The message is baked into the dynamic XFA form that was authored by Adobe LiveCycle (desktop app) without regard for non-desktop apps (i.e. mobile apps). Upgrading to the latest version of Adobe Reader for iOS would not help in this case.
Currently, the only option to view and fill out dynamic XFA forms is to use the desktop version of Adobe Reader.
Sorry for the confusion.

Just installed Adobe reader but unable to open pdf files

Just installed adnobe reader but still unable to open pdf files

What is your operating system?
What exactly means "unable"? Are these local or online documents? If online, in what browser?

Unable to open PDF files from Fileserver Content Source using Browser

The situation is this :
A content source was created to search a fileserver
Search facility finds the files using the browser
Able to open MS Office files from the fileserver
Able to open PDF files that are in the Sharepoint Portal
Unable to open PDF files from the Fileserver
Currently using Sharepoint 2010. PDF Filter is installed and configured on the Sharepoint Server
Your assistance is always greatly appreciated.
Have a great day.
NRH

Hello Nate,
I have the necessary access to the folder.
The content source addresses are
\\172.25.136.53\KDrive\Home\Company\DAILYREP
\\172.25.136.53\KDrive\Home\Company\TRINMAR
\\172.25.136.53\KDrive\Process Safety Management
NRH

Unable to open pdf files on my IMac I have downloaded

Unable to open PDF Files on my IMac I have installed the latest Adobe Reader still no joy when I try to open any PDF File from a site I just get an empty black
page.

Is it only ones you have downloaded? What about for example the ones that came with your iMac - you didn't give a model but mine has a folder "User Guides and Information" that has a number of pdfs. Spotlight should find it for you.

Unable to open PDF's

Similar Messages

Maybe you are looking for