Unable to open PDF, Undefined Error, command Get

I am on Adobe Acrobat Pro 11.0.5 and the person sending me a document or trying to read one I send in also on 11.0.5.  I am running on Windows 7, 64 bit.
Some, but not all documents that are scanned and saved as a PDF file will not open on the other person's system.  The open results in two pages with the first blank and the  second showing:
ERROR: undefined
OFFENDING COMMAND: get
STACK:
/quit
-dictionary-
-mark
I have serached the web and have not found any solution.  I checked the document security on one that was sent to me that fails and it shows "no secuity".  I do not recal ever having this until I went to the Acrobat 11 level.  Since I can no longer expect a PDF file to be usable by the person I send it to or for one sent to me to be readable, I am back to having to fax document or scan them as jpegs for sending. 
I get the same error trying to open the document under Acrobat Pro or Reader.
Checked a set of PDF files where one opens and others have the error.  The one that opens shows as having password security while the two that fail show as having no security.

I asked the person sending the PDF files to me to verify that the failing files open and look like expected on his PC.  He says they do.
Here are the Adobe Properties on a bad and a good file:
Bad
Good
I am going to guess that he got the good (full) form from the insurance company and then tried to save the two signature pages from it as a smaller PDF file.  It is this smaller PDF that has the error.

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