Unable to open photoshop 13

My husband purchased Photoshop elemts. 13 and he has tried everything to open editor. However, the organizer seems to be opening just fine... Feeling frustrated!! please help!!

Hi,
You can explain your problem a bit more or can share the steps that you are following.  Please answer the following queries as well:
- Which platform(Windows/Mac) you are using?
- Are you getting any error on launching PSE editor?
Please let me know if you need any other assistance.
Thanks,
Swapnil

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