Unable to Open Photoshop CS6

I have been using Photoshop CS6 Extended Since the beginning of January '13. About a month ago whenever I opened it a pop-up window advert for Creative Cloud would come up, which I have no interest in at this time, and the only way I could get into Photoshop was first to click on the close window button (I us a 27 inch iMac), and then click on the "Yes" tab in response to "Are you sure you want to close." This was a bit annoying to have to do every single time I opened photoshop, but at least I could still access the program. Now the tab closes and photoshop does not open at all, implying that the only way in is to opt in to a trial of a service I have no interest in. Any ideas of how I might fix this issue?
Jonathan

try this--
Mac OS: Choose Applications > Adobe Application Manager (if it's there)
open the application manager--look for 'updates- or updater and uncheck it--then try launching Photoshop (it might work)

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I know exactly the problem you are having and exactly how to fix it! (For Windows 7 and possibly others) I spent an hour trying to figure it out, and it is all because of bad registry values.
Cause:
First off, it is caused by uninstalling a previous version of Photoshop and then installing CS6. (But lingering folders and registry values still remain)
Symptoms:
When you try to change a file type association with the Open With dialogue, Photoshop CS6 never appears! Choosing "Other Programs" does not bring up Photoshop CS6, and Browsing will not add it to the list!
Workaround: (REAL FIX)
Click on the Start button.
Select the search programs and files. (You may need to enable this search field if you have it disabled.)
Type regedit (regedit.exe will appear only after typing regedit completely)
Select regedit.exe.
Click yes to allow access to it.
Be very careful with the following steps as editing the registry is dangerous!!
Navigaate to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command
Double click on Default.
In the value data section you may notice a path to the previous application that doesn't exist anymore (root of problem)
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Hit ok. Then close out of this window.
NOW Photoshop CS6 will appear in the list! Enjoy!

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am f

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
What I don't understand is this: I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine. Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop. 1) Why did it work before and it's not working now? 2) Is there anything I can do that does not involve reformatting the hard drive?

It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

When I try to open Photoshop CS6 I get "Error Code 16"

When I try to open Photoshop CS6 I get "Error Code 16"
I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
The problem started around one year ago but I was able to open Bridge and go to Photoshop from there until recently.
Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
I also have these Adobe products:
Adobe Photoshop
1045-1297-1724-5553-8938-xxxx
Adobe InDesign
1037-1476-0290-3491-8464-xxxx
Adobe Audition
1137-1169-5106-2253-7226-xxxx
Adobe Photoshop
1045-1007-5934-1160-3319-xxxx
Adobe Photoshop Elements
1057-4535-7945-2468-2014-xxxx
and some more.
I am grateful for all help.
/// Björn Andrén   -   [email protected]   (member ID)
=======================================================================
Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
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https://forums.adobe.com/message/7157810
https://forums.adobe.com/thread/1243845?tstart=0
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How to Erase an Adobe Registration File
http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
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Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
========================================================================
Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
========================================================================
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
[Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:24:22 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
[Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
[Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Feb 09 17:24:22 2015] [System32Folder]            : C:\Windows\system32
[Mon Feb 09 17:24:22 2015] [SharedApplicationData]    : C:\ProgramData
[Mon Feb 09 17:24:28 2015] Language selected: English
[Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
ADOBE
Gen_WWCombined-en_US-20121017_1230
[Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
[Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
[Mon Feb 09 17:24:38 2015] 1. All
[Mon Feb 09 17:24:38 2015] 2. Adobe Flash Player 10.2
[Mon Feb 09 17:24:38 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Feb 09 17:24:38 2015] 4. Creative Cloud 2014 only
[Mon Feb 09 17:24:38 2015] 5. Creative Cloud only
[Mon Feb 09 17:24:38 2015] 6. CS6 only
[Mon Feb 09 17:24:38 2015] 7. CS5-CS5.5-CS6
[Mon Feb 09 17:24:38 2015] 8. CS5-CS5.5
[Mon Feb 09 17:24:38 2015] 9. CS3, CS4
[Mon Feb 09 17:24:38 2015] 10. Adobe Id credentials
[Mon Feb 09 17:24:38 2015] 11. Quit
[Mon Feb 09 17:24:38 2015] Choice :>
[Mon Feb 09 17:24:44 2015] User selected: CS6 Only
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
[Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:24:44 2015] List of products installed on this machine
[Mon Feb 09 17:24:44 2015] Listing products for cleanup:
[Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Feb 09 17:25:02 2015] response 1
[Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
[Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
[Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Feb 09 17:25:07 2015]
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
[Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
================================================================================
OS Name    Microsoft Windows 7 Professional
Version    6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    BEAR-PC
System Manufacturer    System manufacturer
System Model    System Product Name
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
SMBIOS Version    2.6
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "6.1.7601.17514"
User Name    BEAR-PC\BEAR2
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    16.0 GB
Available Physical Memory    12.1 GB
Total Virtual Memory    31.9 GB
Available Virtual Memory    28.1 GB
Page File Space    16.0 GB
Page File    C:\pagefile.sys

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

Is there a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system.

I was wondering if there is a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system, because photoshop won't recognize the pen pressure on my graphics tablet (yiynova msp19u) I read that some users got it to work in 32-bit mode on macs, and all my other programs like zBrush, art rage, sketch book pro recognize the pen pressure on the tablet.

well I am going to assume that the application marked photoshop is the 32-bit application, since the other on is marked 64-bit and I don't see one 32-bit. in any case it still not recognizing pen pressure and i have the newest drivers. The only thing I can think of now is that wacom drivers are interfering with it some how since they don't get along, although I was pretty sure i got rid of all wacom software.
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Unable to install photoshop cs6 (installation programm cannot initialize)

Unable to install photoshop cs6 (installation programm cannot initialize)

Moving this discussion to the Downloading, Installing, Setting Up forum.
Kimd82553076 what specific errors are you able to locate in the installation logs? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

Cannot open photoshop cs6

help my windows 7 user is an administrator, but i cant open photoshop cs6. it popups and says cannot open this product under guest account

Hi Toakuva,
That is quite weird. To be sure can you check under manage accounts whether it shows your username as an administrator or standard account.
Thanks.

Help opening Photoshop CS6

I am having trouble opening Photoshop CS6. On initial start-up, my screen keeps freezing and it says the program is not responding. I have uninstalled and re-installed 3 times now on my computer. I have had Photoshop since May 2013 and have not had any problems with it as I use it on a daily basis. Has this happened to anyone else???

What system information do you need? Like I said, I use the program daily and it has opened just fine with no problems up until yesterday. I have a Dell Precision M6600 running, Win 7 Ultimate 64bit, 16.0GB, DDR3-1600 SDRAM, 4 DIMM, Intel Core i7-2860M Quad Core 2.50GHz 8MB.

Unable to open Illustrator CS6 in Mac OS X Yoesemite

Hope somebody an help me here, every time I try to open Illustrator CS6 it will open almost to the point of being able to open a file but then closes and tells me there "Adobe Illustrator quit unexpectedly" It used o open no problem in an older version of Mac OS and I have no problems opening Photoshop CS6. Does anyone know what is going on with this? The bizarre thing is it will open if I go through Finder, Apps, Illustrator, Show package contents, Contents, Mac OS, Adobe Illustrator it opens fine, it's just a pain in the rear to go that route.
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Please refer to: Creative Cloud Desktop Applications and Mac OS X “Yosemite” « Adobe Creative Cloud
You may also refer to:
Adobe Creative Cloud CC Yosemite 10.10 Fix
OSX Yosemite compatibility with CC?
https://forums.adobe.com/thread/1111652
Regards
Rajshree

Why Can't I open Photoshop CS6 on my new iMAc?

I purchased a new iMac- version 10.9.4- and can't open Photoshop CS6. I am prompted to purchase CS6 Extended. Why do I have to purchase this?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Yosemite and unable to open Illustrator CS6

Hi
Since changing to Yosemite I am unable to open Illustrator CS6 and I get the following message:
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Teresa, biuzalel,
You should be able to get round the issue altogether without the legacy version (and its security implications), by following this:
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Unable to start Photoshop CS6 - could not open a scratch file because the file is locked (Windows)

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c:\ drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C:\ drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
To get around this issue I first had to give the user that I was logged on with write permissions to the root of the C:\ drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users\<your logged in username>\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings.
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station_two wrote:
OK, here comes the explanation of what the scratch disk does and why it's optimal to have it on a physically separate internal drive (not partition!) other than your boot drive
I probably shouldn't say anything since it could complicate this thread, but the rules of thumb can be different under special circumstances when SSD is involved.
IF you have a LOT of empty space on your SSD-based system drive, then Photoshop can actually work great with it's scratch setting pointed at the system drive. This is because a) SSD transfers are much faster than spinning hard drives and b) there's no seek time, so simultaneous transfers to/from scratch and swap files aren't devastating to performance, and you can see a net gain because of the increased I/O throughput over what's possible using a separate spinning drive for scratch.
But if you don't have a huge amount of free space (hundreds of GB) on the system SSD, it's definitely better to use a separate drive, as station_two has said.
Also, up to about a year or so ago, you had to try to severely limit write activity to your SSD drive, since you could actually wear them out by repeated high data write activity. That's pretty much a non-issue now with the advent of things like the SandForce in-drive controller that does wear-leveling inside the drive. Modern drives will last 10 years or more in normal typical use, without special consideration.
As it turns out, making a RAID array of SSDs is a great way to boost performance across the board, have bunches of free space, and ensure even the heaviest usage doesn't shorten the drive life. I have done so, creating a 2 TB system drive C: made from 4 SSDs and Photoshop's swap file (and pretty much everything else) pointed to C:. This system flies, and I can barely tell when Photoshop and/or Windows "goes virtual" and starts using its scratch/swap files heavily. I don't even notice Photoshop auto-saves.
Sorry for the SSD diversion.
Back on topic:
Pretty much everyone who's successfully using a computer - Mac and PC users alike - comes to realize after a while that the task of integrating things on their computers and making everything work falls on THEM, not the developers of applications like Adobe. Some applications pose unique challenges, but to think you can just throw up your hands and try to make it someone else's problem when something goes wrong simply isn't a viable strategy. Maybe that's how things should be, but it's not how it is.
For those of you struggling to get Photoshop to run properly, bear in mind that it's on you to get things working. It works for most folks. It could be a configuration or setup choice you've made that may need revisiting, or some kind of restorative activity that you need to do, or even something very minor like clearing your Photoshop preferences, but it may well take your learning new things and doing things you didn't think you'd have to do to get back to where you can edit photos. It's no one's problem but your own.
So let us here on the forum help you - when we say to do something, try it. We're not here to jerk you around; we're users just like you who have already found the ways to make things work, and we'd like to help you do the same.
-Noel

Unable to open Bridge CS6 after installing Adobe Photoshop Elements 8

I have been using Bridge CS6 successfully until I installed Photoshop Elements 8 to use with a scanner I bought. After the installation, when clicking on Bridge CS6 it opens Bridge CS5. I had a look at some of the forums and tried Ctrl-clicking on Bridge CS6, but it still opens Bridge CS5. I have also re-installed Photoshop CS6 in the hope that this will fix it. Any suggestions as how to get Bridge CS6 going again will be appreciated!

Thanks for the replies. I was able to sort this myself after I watched the the following video on how to reset the Adobe preferences: http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-reset-photoshop- cs6s-preferences-file/ I did the manual reset where I moved only the preference file to another location e.g. the Desktop. I restarted my computer. Closed Bridge CS5 that was running in the background and then clicked on Bridge CS6 and the program opened. I decided to take a chance to see if this won't fix it and was elated when it worked. Don't ask my why, but it did the job!

Unable to Open Photoshop CS6

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