Unable to open query designer while able to access BI system

Hi Experts,
   I have problem while opening query designer, analyzer , WAD . I get the below error. But when i access the relevant BI system i am able to access it well , i dont get any RFC Error. Will there any port setting for query designer separately. This is problem faced at offshore which connects to client servers at onsite. Onsite guys are not facing any issues openning query designer or analyser. Please guide as i am not good in basis ..
RFC_ERROR_COMMUNICATION
Message
CMALLC : rc=27 > Connect from SAP gateway to RFC server failed
Connect_PM GWHOST=163.164.XX.XXX, GWSERV=sapgw00, SYSNR=00
LOCATION    SAP-Gateway on host XXXXXXX/ sapgw00
ERROR       timeout during allocate
TIME        Mon Sep 12 14:20:38 201
RELEASE     700
COMPONENT   SAP-Gateway
VERSION     2
RC          242
MODULE      gwr3cpic.c
LINE        2066
DETAIL      no connect of TP sapdp00 from host 163.164.XX.XXX, after 20 sec
Thanks
Vamsi
Edited by: vamsi talluri on Sep 14, 2011 6:57 PM

Hi Experts,
I have checked with basis team , my issue is resolved, please find the solution .
1) Add corresponding system server names in host files of the offshore desktops.
2) After that basis has added offshore natted ips in sap gatewat parameter/alternate hostnames in system profile (rz10 tcode).
Then offshore are able to access query deisgner etc....
Regards
vamsi

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If you are getting the same problem while opening queries on other systems like Quality and Prod, then I think it must be your Frontend installation problem. 
Please re-install the Business Explorer. 
However if the problem is occuring only when you work in Development, then please take help from your BASIS Team. There must be some RFC setting issue which BASIS would be able to resolve with your help.
 
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