Unable to open Raw files from EOS 7D (edit: Mark II) in PSE13

I have just installed Photoshop Elements 13. According to Help -> Updates I have the latest versions. Still when I open a CR2 file from an EOS 7D it fails. A box is shown telling me verify my updates and gives a link to page in the Adobe site. I have downloaded the Camera Raw file version 5.6. Can not run it because I have 32-bir Windows 7. Anyone have had the same problem?

See How do I get Adobe Camera Raw (ACR) support for my new Canon EOS 7D mkii.
Adobe Camera Raw does not yet support the 7D Mark II. Unfortunately you'll have to wait for Adobe to release an update sometime in the near future.
In the meantime, use Canon's DPP software to open the Raw file then save as a TIFF. Then open in Elements.

Similar Messages

  • I am unable to open raw files from my Canon T1i in Adobe Camera Raw of my version CS3 of Photoshop.  I have tried to update my ACR by downloading version 4.6 from the Adobe website but I am still unable to open raw files, just JPEG.  Is there a way to use

    I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3.  When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files.  I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file.  I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud.  I would prefer to use my CS3, if possible.  Can anyone advise me what to do?

    The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    Some options:
    Upgrade to CS6
    Join the Cloud
    Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
    Camera raw, DNG | Adobe Photoshop CC

  • Unable to open raw files from nikon 7100 in Adobe Elements 10 ?

    I can't open raw files from my new Nikon 7100 in Photoshop Elements 10. I was able to do in with raw files from my Nikon D7000.

    http://forums.adobe.com/message/5422388#5422388

  • Not able to open raw files from my CAnon 5D mark III in PS CS6!

    I have camera raw 8.6 installed and am running photoshop cs 6.0.  All of a suddened photoshop will not open raw pictures that were shot on a CAnon 5D mark III.  Any ideas on what could be the problem.  The pictures do open in light room.
    Thanks
    Bruce

    What exactly happens when you try to open raw files from Canon 5D Mark III in PS CS6. Do you get any error message? An error screenshot would help.
    Make sure your PS CS6 is up-to-date from Help > Updates.
    Restart the machine and retry.
    ~ Arpit

  • Unable to open Raw files from Canon 6D in CS5 [was:camera raw]

    my copy of cs5/bridge will not open cr2 raw files from my new eos d.
    error: camera raw plugin did not recognize format of one or more of files.

    from my new eos d.
    Which Canon camera exactly? There is no EOS D.
    Camera models and which version of Camera Raw supports them are listed here
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

  • Unable to open Raw files from Nikon D800 in Photoshop CC [was:raw updates with creative cloud?]

    i have a d800, bridge or photoshop do not seem to support the raw files, i am using CC and bridge will not bring up the thumbnails and photoshop will not open the files at all, can anyone help?

    [Moved from Cloud forum to Camera Raw forum]
    ACR = Adobe Camera Raw.
    ACR is the plugin used by Photoshop to read and process Raw files from cameras. It must be updated every time a new camera comes on to the market.
    The Nikon D800 has been fully supported since ACR7.1
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    ACR7.1 is compatible with Photoshop CS6 and later
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    So, if you are in fact using Photoshop CC, there should be no reason that Raw files cannot be opened.
    In Photoshop, click:
    Windows: Help > About Plug-In > Camera Raw
    Mac: Photoshop > About Plug-In > Camera Raw
    Which version number is shown?
    Are you using Nikon transfer software to get the Raw files from your camera to your computer?

  • Unable to open raw files from canon d70 in elements 12 help

    hi. just purchased elements 12 as i was told it would open my canon d70 raw files. have installed elements 12 and done the update from the update box in elements but still it wont open raw files. any help would be greatly appreciated.

    There is probably a way to hack your system into work with ACR 8.3 using the plug-in ZIP file from this page and copying it manually to the specific folder where it needs to go:
    http://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html#To%20run%20Came ra%20Raw%20on%20Mac%20OS%2010.6,%20Windows%20XP,%20or%20Windows%20Vista,%20remove%20the%20 8.4%20plug-in%20and%20manually%20reinstall%20Camera%20Raw%208.3
    Download the 32-bit version of ACR 8.3 from the page, above.
    Unzip it to the file Camera Raw.8bi.
    Copy that new Camera Raw.8bi over the top of the existing one in this folder:
    C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 12\File Formats
    Then install the DNG Converter 8.3 as mentioned in the page, above.

  • Unable to open raw files from Sony A6000

    I get this message:"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw," when I try to open files from the Sony A6000 though I have downloaded the most recent verisions of Camera Raw. The converter works but not CS5.
    Any suggestion from anyone.
    Please visit the Camera Raw help documentation for additional information

    Your CS5 is too old and cannot be updated to support the Alpha 6000 which requires Camera Raw 8.4 or newer. 
    You can either upgrade to PS-CS6 or PS-CC or the free option is to convert your ARW raw files to DNGs with the DNG Converter 8.4 or newer, and those DNGs can be opened in the older ACR plug-in with CS5.

  • Photoshop CC: unable to open Raw files from Canon T1i

    I am trying to edit photos in the raw CR2 format I took with my Canon T1i.  I cannot get the new Photoshop CC to open them.  I think I need a plug in to do this but cannot find out where to download the plug in.  Please send a link to the plug in 5.4 for windows and how to download it so i can finish editing the photos I have.  Thanks!

    The Canon T1i has been supported by Photoshop since Photoshop CS4 (via an upgrade to ACR 5.4).
    The Adobe Camera Raw plugin has been able to read T1i Raw files out-of-the-box in Photoshop since CS5.
    Something else must be happening.
    raw CR2 format I took with my Canon T1i.  I cannot get the new Photoshop CC to open them.
    What happens when you try? Any error messages?

  • Upgraded from Canon 5D Mark II to the new Mark III - unable to open RAW files

    Have upgraded from a Canon 5D Mark II to the new Mark III - unable to open RAW files from the Mark III

    Canon 5D Mark III is not a supported camera as of now.
    For details, Check Camera Raw plug-in | Supported cameras

  • Having issues opening raw files from Canon 5D Mark iii in Photoshop CS5

    I cannot open RAW files from a Canon 5D Mark III in Photoshop CS5. I get an error saying "
    Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
    Please visit the Camera Raw help documentation for additional information."
    Documentation seems to be no help.
    Any ideas?

    You can download the updates manually and try to install them Adobe - Photoshop : For Macintosh
    If you can not get CS5 updated you may want to consider  Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Search Results
    1 (800) 833-6687Adobe Systems, Customer service

  • Why can't i open raw files from my eos canon 7dii on PS elements 12

    Why can't i open raw files from me eos canon 7dii on PS elements 12

    Because your camera is newer than your software.
    You need ACR 8.7 which was released this week, to open CR2 files from the 7D.2.  Only current Adobe products can use this version, which would be PSE13 and the Photoshop versions CS6, CC & 2014 and some Adobe video products.
    You can also use the free DNG Converter 8.7 to create DNGs of a folder of images at a time, and then open those DNGs in an older PSE version, but you’ll never be able to open the native CR2 files unless you update the host software to the current versions.
    The DNG Converter 8.7 is available from the Adobe Updates page:
    http://www.adobe.com/downloads/updates

  • Will Lightroom 5 open RAW files from a Canon EOS 70 D

    I Have a Canon EOS 70D elements 10 will not open RAW files from this camera will Lightroom 5 open these without having to use another program such as adobe DNG converter ?

    Have a look here: Camera Raw plug-in | Supported cameras
    Since Lightroom v5.2

  • I opened RAW files from D800 accidentally in CS3 (on old laptop) and are unable to open them now CS6. How to open them?

    I opened RAW files from D800 accidentally in CS3 (on old laptop) and are unable to open them now CS6. How to open them?

    Sorry, yes this is Microsoft Excel.  The Microsoft XP has Excel files denoted as xl, the later versions of Microsoft Excel are denoted as xls files.  The later verions of Microsoft Excel open the xl files OK, does Excel for Mac not able to do this?

  • Unable to open RAW files in CS6 after update

    Hi all,
    I have Photoshop CS6 and have been able to open my D4 Raw files with no issues using the Camera Raw version 7.1 plugin.
    Yesterday I upgraded my Mac OS from Snow Leopard to Yosemite (a big jump I agree) and proceeded to update Photoshop to the latest version as well as installing Adobe DNG Converter 8.8.
    I am apparently still using the same 7.1 plugin version as I always have but I am now no longer able to open any RAW files through Photoshop as it displays a message saying 'files not recognised' when I try to open them.
    Have I skipped too many updates? Do the latest Photoshop CS6 updates leave me unable to open RAW files? Am I being pushed down the CC route?
    Could anybody offer any help at all as I have a wedding to edit but cannot open any files!!! Stress!!!
    I backed up my system through Time Machine before I did the update but im not sure if I restore that I will still have Yosemite OS running.
    Any help or advice really is appreciated.
    Many thanks.
    Phil

    Camera RAW should be at version 8.8 for CS6
    Adobe - Photoshop : For Macintosh
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

Maybe you are looking for

  • Best use adding SSD to speed up Photoshop?

    This is actually a multiple question post. My aim is to try and cut down some time on Photoshop, mainly when using big files (over 2 or 3Gb) not only when reading and saving but most importantly applying adjustments or modifying image. Almost every o

  • S.video to usb

    Looking for a video grabber or capture device that takes s-video or composite video and connects to the usb port that works for WinXP using Parallels. It must operate under Windows so I can use it on occasion on a PC. I tried many device that work on

  • Adobe AIR and Flash

    Hello, I am pretty new to Adobe AIR. I have a problem; I have been reading the Adobe Documentation and it is shown that Flash Media Server supports html packages, via a package flash.html.* However, It is mentioned that it is AIR supported. I did not

  • Scripting Error in drag and drop of the UIelements

    Hi, This is ashwin ,iam new to webdynpro abap ,as iam started in uidevelopement trying to drag and drop uielement into layout its is showing error while iam dragging and droping the uielement like scripting error. can any one help mi what that script

  • Why is first topic not displaying in merged help?

    I created a merged help system in RH 9, following Peter Grainge's "Merging WebHelp - RoboHelp 8" steps.  When I open the default (index) file in the parent, the first topic doesn't display and I get this error in the topic frame: Internet Explorer ca