Unable to open RoboHtml project

I have received the following message trying open all of my
Help files today: "Open project was cancelled or the application
was unable to load database for [Project name and path]." I
followed the directions in the "RoboHelp X5 Instructions" Tech Note
for this issue but still can't open the files. In fact, I can't
even launch a new project any more. FYI- there are no other users
in any of these files and the last time I opened one was about
three weeks ago. At that time I had no problems.
What could be happening, and what can I do about it?
Thanks in advance for your help.

OK. I did have the Robohelp updates on my machine when the
problem occured that I initially described. However, I have now
uninstalled RoboHelp and all updates, then reinstalled the base
product plus the updates. Eureka! It now works as designed.
When I talked to a developer about this, he thought that
RoboHelp might have been looking at an older version of MS Access
for the .cpd file. I think that would coincide with your
recommendation to make sure that my login is used to install
updated versions of RoboHelp and MS Office products, rather than
the IT person's login. I am sure that sometime over the past month
the Office products or possibly security associated with them was
updated by IT.
Thank you again for all your help.

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I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
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Hope the below link will help you.
And also please check the browser which you are using as mostly IE 8.0 won't support, Please try it in IE 9.0 and Chrome.
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The project I work on is created with RoboHelp X5. One of my
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Now the project he just sent back to me won't open in RoboHelp X5
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Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.

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Hello,
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Unable To Open .prel Project

I'm running Premiere Elements 9.0.3 (PE9) on Windows 7. When I launch PE9, I get the "Welcome" window with the three options: "Organize", "New Project", and "Open Project". When I click on "Organize", I can see the ".avi" files that I’ve imported, and under the "Organize" tab, I can see my Video Projects (.prel files). However, when I click on "Open Project" on the "Welcome" window and then select any of the ".prel" files, none of these projects will open any longer. The small “Load Project” window is displayed and indicates that 100% of the project is loaded, but the PE9 window remains blank. If I then attempt to open a second project from this PE9 window (File => Open Project...), then I get a pop-up window that contains the following error message: “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.” When I click “OK” on this pop-up window, the same pop-up window appears again. When I click “OK” on this second pop-up window, Premiere Elements crashes and all of the windows close. (Note: I could open all of my “.prel” projects a couple of weeks ago -- I have no idea what changed.)

BobEZ
First, there is no Premiere Elements 9.0.3 Update version of Premiere Elements 9. There is one for Photoshop Elements 9. So, I am assuming that the 9.0.3 was a typing error and that you meant to type 9.0.1 which is the required update for Premiere Elements 9.
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http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
But the first thoughts that come to mind on a problem such as this
a. Have you moved or deleted any of the source media that went into any of these projects?
b. Can you still open a new project in Premiere Elements 9.0.1?
c. Is your video card driver up to date according to the web site of the manufacturer of the video card? Do you have the latest version of QuickTime installed on your computer with Premiere Elements, and are you running the program as Run As Administrator or from a User Account with Administrative Privileges?
d. Have you tried to delete the Premiere Elements 9.0.1 settings file (Adobe Premiere Elements Prefs) found in the path (for Windows 7, 8, or 8.1 64 bit)
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
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Let us rule in or out the above considerations. And, if necessary, we will go into your computer environment, including optimization and the possibility of pile ups of preview files and conformed video and audio files. Are the Scratch Disks directed to a hard drive space with enough free space to accept them?/
More later.
Thanks.
ATR

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I hope it'll work for others.
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WBH
Is this a problem were "it worked before but does not now" or "it never worked before"?
For now I am assuming Windows 7 or 8 64 bit, and my details will go to Premiere Elements running on that....
Have you installed the Premiere Elements 9.0.1 Update for Premiere Elements 9? If not, first order of business.
You can make the installation with Premiere Elements 9 closed and use the online download from Adobe to your computer:
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