Unable to open scanned document

I'm using an officejet 8600+.  I cannot open documents that have been scanned to a PDF file.
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Hi,
All of them or just one or two ? Please scan 1 page (for test)  from computer and select document then open scanned document.  You may need to update Adobe reader as mentioned on the following help:
    http://helpx.adobe.com/acrobat/kb/cant-open-pdf.html
Regards.
BH
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