Unable to open Tiff Document

Hi,
We have installed Tiff as an workstattion application and also done all required settings in SAP,
When user is trying to open a tiff file he is not getting any thing like no error msg and nothing changes. But he is able to open other formats like Auto Cad Pdf,
Could any body throw some light on this issue.
Thanks in advance
Sourabh

Hi Saurabh,
Check following pointe:
1. tiff MIM type is defined properly.
2. While configuring document type whether you have selected default application field.If yes, please keep it blank.
3. you have not configured default workstation application in DC30.
I hope this will resolve your query.
Regards,
Ravindra

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