Unable to open tomcat

I have BOE XI 3.1 with SP2 installed on Windows Server 2008 (64 bit). I have both CMC & Infoview working.
I am trying to open Tomcat Configuration to set up SSO, but it is giving an error message, "Access is denied. Unable to open the service 'BOE120Tomcat'.
I could see Tomcat service running under the windows service manager. Even tried running the Tomcat5.exe from "\Tomcat55\bin" folder, but it didnt openup any window. How to resolve this.
Or is there any other way to add the below two lines in Tomcat to enable SSO.
-Djava.security.auth.login.config=C:\winnt\bscLogin.conf
-Djava.security.krb5.conf=C:\winnt\Krb5.ini

Open up your Start > Run command and type in the following.  You might have to change the path to the tomcat5w.exe if not installed to the default C:\ drive.  The end is important as it tells which instance of Tomcat to open the config manager for.  I don't believe launching the tomcatw.exe directly will work.
"C:\Program Files\Business Objects\Tomcat55\bin\tomcat5w.exe" //ES//BOE120Tomcat
The last part of the command is the service name for Tomcat.  If you are using Tomcat that was installed with the default XI 3.1 installation, the above should work.  If you installed your own instance of Tomcat separately, go into Administrative Tools > Services and open the properties of Tomcat.  The Service Name is normally "BOE120Tomcat" but change this part of the command line if yours is named different.
Edited by: Joshua Kuhn on Jun 10, 2010 3:02 PM

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