Unable to open URL attachment from SBWP in CRM WEB UI

Hello Gurus,
Need your help please. I'm having some problem opening the URL attachment from SBWP via CRM 7 WEB UI (I used a Transaction Launcher for SBWP). The attachment is a Webdynpro application. I am able to open the attachment in SAP GUI, but not in CRM WEBUI. This problem occured when we update the SP level of CRM 7.
Here's the scenario,
- whenever I click the attachment, it open a new window, which also happen even before SP level update, with the following information:
Execute an Application on FrontEnd
Please wait. You will be forwarded automatically.
This page is included for technical reason.
Execute program.
Status: Displaying Office Document ..........
After a couple of seconds, it will return to the Workflow Workplace screen.
I have checked the workflow log and found no inconsistency on the attached URL.
Immediate response would be highly appreciated. Thanks in advance.
Regards,
Edwin

Thanks for the reply WD ABAP.
Yes, I did try to use the functionality of Worklist and the URL attachment successfully opened. However, there are some limitation in its functionality as indicated in the link below that opted us to use the SBWP in CRM WEB UI via transaction launcher.
http://wiki.sdn.sap.com/wiki/display/CRM/CRMWorklist-AdvancewithDialognotSupported
We don't want to adjust the logic of our existing workflow at this point as described in the above link as it will entails end-to-end testing again. We just encountered this issue when we update the SP level of CRM 7.
Hope there is an alternative solution without shifting us to Worklist.
Regards,
Edwin

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