Unable to open/use Blackberry Application World

Hi everyone,
I am using BB 9800, Recently I am facing problem to use Blackberry Application world. I already tried almost everything, delete then re-install, re-boot - open battery+memory card -and re-assemble back. those are not work. could anyone help me out?

Please tell us why you can't use it.. what happens when you click on the AppWorld icon?
Or do you NOT see the AppWorld icon?
Or you do, and what happens, what error messages?
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Hi enriquerp77
Welcome to Support Forums
If you are having trouble locating BlackBerry World as well as BlackBerry Messenger , then :
For BlackBerry App World :
If you device OS is prior to 6.0.0.706 then try Updating your device software or Download BlackBerry World version 4.0.0.55 which is the best workaround now available for BlackBerry World also uninstall BlackBerry world from Options > Device > Application Management > Locate and delete BlackBerry World , then perform another Battery pull restart .
Then From your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.
For BBM :
On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back . After reboot from your BlackBerry Browser browse or Click here www.blackberry.com/bbm and download the most recent available for your device . If device prompt for a restart do it .If still unable to view BBM icon on your Homescreen check this Knowledge Base :
KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone.
Please try those steps and let us know also perform a Battery pull restart after each install.
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1. If any post helps you please click the below the post(s) that helped you.
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Hello sudhir4all,
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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Hi all,
I get the below error message when try to open any application in workspace.I'm using Hyperion system 11.1.2 .Please help me out to sort out this error message.I dont find any clue on why this occurring and how can it be rectified.
+"There was some communication error. Response is : http://serverip:19000/hfm/GlobalWorkspaceNav/bpm/modules/com/hyperion/hfm/web/appcontainer/Adf.asp <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">+
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+<META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">+
+<STYLE type="text/css">+
+BODY { font: 8pt/12pt verdana }+
+H1 { font: 13pt/15pt verdana }+
+H2 { font: 8pt/12pt verdana }+
+A:link { color: red }+
+A:visited { color: maroon }+
+</STYLE>+
+</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>+
+<h1>The page cannot be displayed</h1>+
+You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.+
+<hr>+
+<p>Please try the following:</p>+
+<ul>+
+<li>Contact the Web site administrator if you believe this directory should allow execute access.</li>+
+</ul>+
+<h2>HTTP Error 403.1 - Forbidden: Execute access is denied.<br>Internet Information Services (IIS)</h2>+
+<hr>+
+<p>Technical Information (for support personnel)</p>+
+<ul>+
+<li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>403</b>.</li>+
+<li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr),+
+and search for topics titled <b>Configuring ISAPI Extensions</b>, <b>Configuring CGI Applications</b>, <b>Securing Your Site with Web Site Permissions</b>, and <b>About Custom Error Messages</b>.</li>+
+<li>In the IIS Software Development Kit (SDK) or at the <a href="http://go.microsoft.com/fwlink/?LinkId=8181">MSDN Online Library</a>, search for topics titled <b>Developing ISAPI Extensions</b>, <b>ISAPI and CGI</b>, and <b>Debugging ISAPI Extensions and Filters</b>.</li>+
+</ul>+
+</TD></TR></TABLE></BODY></HTML>"+
Any help is appreciable!!
Best Regards,
Rev
Edited by: revpree on Feb 10, 2011 1:43 AM

Hi all,
I get the below error message when try to open any application in workspace.I'm using Hyperion system 11.1.2 .Please help me out to sort out this error message.I dont find any clue on why this occurring and how can it be rectified.
+"There was some communication error. Response is : http://serverip:19000/hfm/GlobalWorkspaceNav/bpm/modules/com/hyperion/hfm/web/appcontainer/Adf.asp <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">+
+<HTML><HEAD><TITLE>The page cannot be displayed</TITLE>+
+<META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">+
+<STYLE type="text/css">+
+BODY { font: 8pt/12pt verdana }+
+H1 { font: 13pt/15pt verdana }+
+H2 { font: 8pt/12pt verdana }+
+A:link { color: red }+
+A:visited { color: maroon }+
+</STYLE>+
+</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>+
+<h1>The page cannot be displayed</h1>+
+You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.+
+<hr>+
+<p>Please try the following:</p>+
+<ul>+
+<li>Contact the Web site administrator if you believe this directory should allow execute access.</li>+
+</ul>+
+<h2>HTTP Error 403.1 - Forbidden: Execute access is denied.<br>Internet Information Services (IIS)</h2>+
+<hr>+
+<p>Technical Information (for support personnel)</p>+
+<ul>+
+<li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>403</b>.</li>+
+<li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr),+
+and search for topics titled <b>Configuring ISAPI Extensions</b>, <b>Configuring CGI Applications</b>, <b>Securing Your Site with Web Site Permissions</b>, and <b>About Custom Error Messages</b>.</li>+
+<li>In the IIS Software Development Kit (SDK) or at the <a href="http://go.microsoft.com/fwlink/?LinkId=8181">MSDN Online Library</a>, search for topics titled <b>Developing ISAPI Extensions</b>, <b>ISAPI and CGI</b>, and <b>Debugging ISAPI Extensions and Filters</b>.</li>+
+</ul>+
+</TD></TR></TABLE></BODY></HTML>"+
Any help is appreciable!!
Best Regards,
Rev
Edited by: revpree on Feb 10, 2011 1:43 AM

Unable to open/use Blackberry Application World

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