Unable to open video attachments in an email

I am unable to open video attachments in emails I receive !!

What is the file type for the video attachments?
Copied from this link.
http://www.apple.com/iphone/specs.html
Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format.
If the video attachments are Windows Media Video files (WMV files that include a .wmv file extension), WMV is a closed/proprietary Microsoft video format. Microsoft stopped providing and supporting a Windows Media Player version for the Mac and OS X many years ago. There is a 3rd party player that provides for this on a Mac and there is a 3rd party app that provides for this on the iPhone.

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  • Unable to open video attachments in mail

    I can't open video attachments in my e-mail.

    What is the file type for the video attachments?
    Copied from this link.
    http://www.apple.com/iphone/specs.html
    Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format.
    If the video attachments are Windows Media Video files (WMV files that include a .wmv file extension), WMV is a closed/proprietary Microsoft video format. Microsoft stopped providing and supporting a Windows Media Player version for the Mac and OS X many years ago. There is a 3rd party player that provides for this on a Mac and there is a 3rd party app that provides for this on the iPhone.

  • I am unable to open pdf attachments in my emails?

    I have check my program files, i have adobe reader installed however when i have a pdf file in my emails i cant open the email?
    Can you please advise how i can solve this?

    Hi tillysingh,
    Are you saying that you can't even open an email message that has a PDF attachment? Or, are you unable to open PDF files in attachments? What happens when you try? Do you get an error message?
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  • Recipients are unable to open my attachments.

    Hi all,
    First time posting so please excuse any misused terminology and the like.  I'm having trouble with Mac Mail.  I use iCloud mail for my service and I have my iCloud account connected to "Mail" on my iMac.  I also have a Hotmail account connected to Mail that I occasionally use. 
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    So I tried again with another file type, this time it was a tiff image with similar issues.  Still unable to open the file getting a different error message.  I then tried using my Hotmail address as the sending e-mail account, still with no luck.  I then was forced to use the Hotmail web site to send the mail and that worked fine, much to my chagrin.  I then tried to send it via the web based version of iCloud which didn't seem to work from my end at first, I was unable to open the file by clicking on it, still receiving the same error message mentioned above but when I saved it to my downloads folder I was able to open it up clicking on the file from my downloads stack on the dock.  Once it opened up this way I was also able to open it up by clicking on the file in the e-mail. 
    Upon further investigation, I noticed I was unable to open any attachments to an e-mail as soon as I attached them.  When I attach a file by clicking and dragging the file into the e-mail, the icon shows up in the mail, which is strange because normally the attachments show up embedded in the e-mail, but when I click on them I get the error message and the file size for the attachment is 0KB.  If I try to attach something using the paperclip icon at the top of the mail message a window opens up where I can select the file but when I select it and click "Choose File" the file selection window closes but nothing seems to have attached to the e-mail. 
    I've been researching this for a few days now and I've tried rebuilding my mailbox, to no avail.
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    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
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