Unable to open view youtube. Add-on and plug in open in basic view only no images. why?

FIRST PART. All of a sudden we can no longer open or view videos from youtube. All that appears is a black box. Next is when we open add-ons the view is basic, no images, unable to do certain trouble shooting. What have we done over the last four hours to try and correct? From what we remember, deleted and reinstalled firefrox, reinstalled adobe, java, real time. deleted plug on and addons. reset numerous box's in security and other various screens, deleted files extension and plug ins. open in safe mode. I think you get the point, we are at our wits end and need some help. i will try to past a screen print of what the addon page looks like.
Of course that did not work either, I could not find the paint program and tried to save word, no luck. AARRGGHHH.
Any new suggestions?
desperate on capecod

Since you already tried deleting the permissions database and creating a new profile, I would not expect you to find that Firefox is blocking images on the Add-ons site. You can double-check using the Page Info dialog, Media Panel.
While viewing a page on the site:
* right-click and choose View Page Info > Media
* Alt+t (open the classic Tools menu) > Page Info > Media
Click in the list of files and use the down arrow key on the keyboard to move down through the list, keeping an eye on the "Block Images from" checkbox, and uncheck it if you see it checked for any of the servers. (see attached screen shot)
Can you load any of the images from the page directly? For example:
* https://addons.cdn.mozilla.net/media/img/app-icons/med/firefox.png (inline image)
* https://addons.cdn.mozilla.net/media/img/zamboni/discovery_pane/promos/monthly-bg.png (background image)
* https://addons.cdn.mozilla.net/media/img/app-icons/16/sprite.png (icon sprite background image)
If any of those do load, if you reload the main Add-ons page, do the images now populate?
I still suspect external software or an external filter. Maybe it triggers on "addons" (looks like an ad server?) or "cdn". See whether you have anything that might block images based on the address, and see whether you can educate it.

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Unable to open view youtube. Add-on and plug in open in basic view only no images. why?

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