Unable to open .WAV attachments from browser-based email

My apologies if this has been answered in another thread. I've been searching the Board and haven't come up with a solution in another post.
I recently travelled to a conference and took just my PlayBook. I had wifi connection and so used the browser to log into our Microsoft Exchange server at work. Our phone system emails WAV files to us when someone leaves a message, and I tried to open these through the browser to no avail. I am able to download the WAV files to the 'Downloads' folder on the PB, but then can't open them. I get an "unsupported media file" message whenever I try to open them. I even tried renaming the files in case the PB didn't like our phone system's naming convention. Unless I'm reading the OS2 manual incorrectly, WAV files are supported, are they not? 
Just to clarify, I'm not using the Bridge feature; I'm using the browser to access and download attachments to my PB. Other file types, such as PDF seem to work, I just can't get the WAV files to work.
Thanks for any assistance you can provide (including a link to another post that I've missed in my search).

I just got off the phone with support. First, he claimed that WAV files are not supported (although the user guide claims it is). Next, he suggested that WAV files that are transfered through BB Desktop will work, but not files that are downloaded from attachments. Finally, he stated that the file must be in the Music folder in order to work. I was able to use AIR Browser to move the file over to the Music folder, but it still won't play. When BB Desktop syncs music files over, does it create a specific subdirectory in the Music folder? Has anyone been able to get a WAV file to play (regardless of how it got on to the PlayBook)?

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