Unable to open Word attachments

Working on reviewing book chapters for a large NPO and have a big problem trying to open multiple Word files attached to incoming emails. Am using OS 10.5.8 and AOL email account, Word for Mac 2008 with auto-updates. If more than one Word file is attached, I get a message, "filename.doc uses a file type that is blocked from opening in this version." None of the suggested work-arounds to open the file (such as from within Word) will work. This problem does not occur with a newly created gmail account. I know a solution is to use the gmail account, but I really don't want to change email addresses.My (husband has the same problem on his new MacBook Pro that I talked him into buying, and this problem does not occur with the old PC and Outlook. Hard to argue with the hubby when he says it was easier with the PC. Any help appreciated.

NiciMac wrote:
Working on reviewing book chapters for a large NPO and have a big problem trying to open multiple Word files attached to incoming emails. Am using OS 10.5.8 and AOL email account, Word for Mac 2008 with auto-updates. If more than one Word file is attached, I get a message, "filename.doc uses a file type that is blocked from opening in this version." None of the suggested work-arounds to open the file (such as from within Word) will work.
Since you didn't describe "the suggested work-arounds" I can only guess whether you've tried this, but in that message there should be a paperclip icon on the left at the bottom of the header. If you drag that icon onto your computer's Desktop, you should see the attachment(s) there. Can you open them by double-clicking?

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NiciMac wrote:
Working on reviewing book chapters for a large NPO and have a big problem trying to open multiple Word files attached to incoming emails. Am using OS 10.5.8 and AOL email account, Word for Mac 2008 with auto-updates. If more than one Word file is attached, I get a message, "filename.doc uses a file type that is blocked from opening in this version." None of the suggested work-arounds to open the file (such as from within Word) will work.
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Hi all,
First time posting so please excuse any misused terminology and the like. I'm having trouble with Mac Mail. I use iCloud mail for my service and I have my iCloud account connected to "Mail" on my iMac. I also have a Hotmail account connected to Mail that I occasionally use.
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Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
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