Unable to order book printing

Hello,
I am living in Spain and I'm having trouble buying a book using iphoto 11.
When I click to (buy book), this is the message that appears:
"An error occurred while contacting the Apple Online Store. Please try again."
I have two days trying to place my order and nothing happens!!
please HELPPPPPP!!!!!

I had exactly the same issue.
Then I discovered that iPhoto menu -> Preferences... -> Advanced -> > Print Products Store was set to "none". I changed that to my own country and then it worked, I could place the order.
So, do check if this helps.

Similar Messages

Error message doesn't allow iPhoto to connect to order books/prints

i get this messager repeatedly while trying to order books, prints, and publish my photos via my .mac account. AN ERROR OCCURRED WHILE CONFIRMING YOUR ACCOUNT INFORMATION. PLEASE CHECK YOUR NETWORK CONNECTION AND TRY AGAIN. i already checked time/date, my connection is fine, my computer is clean, what can this be?????

I am experiencing this same problem tonight. Did you resolve this problem? If so, how? This is the first time this has happened to me. I know it's not a problem with my account, because I am able to sync my iDisc, log into my .mac account on Safari, etc. The problem seems to be limited to iPhoto.

Unable to order iphoto prints & calendar

How can I update from iphoto 7.1.5? The current iPhoto version available at the Mac store can't be installed with OS 10.6.8 snow leopard
error message: "We apologize for the inconvenience, but the ability to order books, cards, calendars and prints is no longer supported in iPhoto 7. Please upgrade to a newer version of iPhoto to order these products."

Do I need to copy the entire library over to the new computer?
Yes.
Will this delete the photos on my mac currently?
No as long as you don't copy it to the Pictures folder of your new MBP and overwrite your library there. Copy it to the Desktop and open it from there. You'll need to download and apply the iPhoto Library Upgrader 1.1 to the library before you try to open it with your version of iPhoto. The updater will be downloaded to your Applications/Utilities folder.

IPhoto unable to order book

Have been unable to order a book from iPhoto for about 2 months now. At first I put it down to the coupon offer overloading the servers, but still no joy after the coupon ended.
The book assembles ok, but on transferring the data it doesn't get past 0Kb. The error message in the console reads:
10/05/2008 17:04:31 iPhoto[1484] ISCoordinator responseFromUploadFiles: error...
MessengerContext = <ISNewMessengerContext: 0x1e417b30>;
Retry = YES;
Status = ERROR;
I have checked for empty text boxes etc as suggested by some people. Am running 10.5.2 on a MacBook Pro 2.33GHz. iPhoto version 7.1.3 (364). Was definitely able to order books pre-Leopard.
Any help appreciated!

noelep:
Welcome to the Apple Discussions. This Apple KB document just was released and may be of some help: http://support.apple.com/kb/TS1139.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

IPhoto Upgrade iBook G4 so can continue to order books & prints?

Hi,
Trying to determine the lowest v iPhoto upgrade for continued ability to order books and prints...would that be the iPhoto version in iLife 05? ...don't want/need GarageBand, iDVD, etc., just iPhoto! Recommendations appreciated.

This page
http://www.apple.com/support/photoservices/ordering_options/
tells us that you can order books with v6 or later.
You can place orders for Print Products using iPhoto 6, iPhoto '08, and iPhoto '09, as well as Aperture 2.
As you're on 10.4.11 you might want to go to iPhoto 08 as it's the highest you can run, and will probably be easier to find. Note that you cannot upgrade to any version without purchasing the iLife suite.
Regards
TD

Unable to order book in iPhoto iOS

Hi,
I have created a book in iOS iPhoto but can not seem to place the order. Basically after adding the address (which matches the country selected in the iPhoto Store, i.e., Spain) it begins processing and after asking to sign in to my iTunes account (which is for Portugal) I get the message saying that the account does not have sufficient info to complete the request, and tells me to update it going to settings>Store and update account info.
PLease help. Is this a conflict due to the fact thar the iPhoto store location is Spain but my Apple ID is Portuguese? If this is the case do I need to create a Spanish ID account in order to place the order?
Thanks

If this is the case do I need to create a Spanish ID account in order to place the order?
The country of your AppleID with the billing address and the country of the Print Products store must match. The credit card used with the AppleID must also be valid in the country of the Print Products store.
See this support article for more information.
Print Services Support - Apple Store (U.S.)
Also to find the information for Portugal:
The Apple Store - International Print Product

Unable to order 16x20 prints

When purchasing images I get the following error. I am shooting with a Canon 5DMKII if that helps. I've cropped, i've sprinkled with holy water, I even tried converting from reference to internal to APerture library... nadda...
Any help is appreciated.
Greg
----The Error------
The temporary file created for the 16 x 20 in size print of “file name” is too large (10.6 MB) to be ordered. The maximum allowed file size is 10 MB. You should reduce the pixel dimensions of this version and try again.
The entire order must be canceled.

Do I need to copy the entire library over to the new computer?
Yes.
Will this delete the photos on my mac currently?
No as long as you don't copy it to the Pictures folder of your new MBP and overwrite your library there. Copy it to the Desktop and open it from there. You'll need to download and apply the iPhoto Library Upgrader 1.1 to the library before you try to open it with your version of iPhoto. The updater will be downloaded to your Applications/Utilities folder.

Unable to order book

i've made a book using iphoto 09, then clicked on the "buy book" button and the program tries to connect but it never does? it just says "connecting" but never connects. i have made books before but for some reason it wont let me now and my internet connection is fine.
please help

Hot
Welcome to the Apple user to user assistance forums
The most common occurrence of this is a temporary problem at the Apple servers - have you tried again after several hours?
LN

Ordering Problem - Prints & Books

I am unable to order books or prints in iPhoto 5.0.4.
When I click the "Order Prints" button, nothing happens at all. When I click "Buy Book," the book is assembled, but then nothing else.
In each case, iPhoto simply returns to the state it was in before I clicked. No ordering info comes up, no crash, no error message.
My internet connection is broadband and works fine. My account info is up to date. My Library is 4.6 GB.
Any ideas about what the problem could be? On my end or at Apple?
Thanks.

try quitting iPhoto and deleting the iPhoto preference file - "your username" ==> library ==> preferences ==> com.apple.iPhoto.plist - when you launch iPhoto a new fresh default preference file will be created - reset any personal preferences you have changed and try
Also before you order it is a good idea to preview the book as a PDF and save that for reference if there are any problems
LN

I had ordered a photo book print two years back. I want to reorder the same book again now. However, I have lost the album project in iphoto. Is there any way to see my print order history and reorder the same book for print ?

I had ordered a photo book print two years back. I want to reorder the same book again now. However, I have lost the album project/photos from iphoto.
Is there any way to see my print order history and reorder the same book for print ?

No. Apple only keeps the pdf file for a book for 30 days. Without the library and book project you won't be able to reorder the same book.
Even though the horse is out of the barn the following tutorial might be of help for future books, i.e. create a new library for each book): iP08 - Archiving an iPhoto Book for Editing and/or Ordering at a Later Date
OT

Unable to order prints anymore... weird iPhoto error

Hey there,
I'm unable to order prints from iPhoto anymore, it started before the 8.1.1 update. When I start to upload photos to the Kodak server, after 2Mo is transmitted it bugs. In the console I have the following mysterious error :
25/11/09 23:11:00 iPhoto[6419] PUT /Documents/49519329/image_0.jpg (FAILED), httpStatusCode:402, errorType:100, transactionState:5, txnId:A749349E-5655-4459-8EC0-E92E465EC788, auto-retries=0, manual-retries=0
25/11/09 23:11:00 iPhoto[6419] ISCoordinator responseFromUploadFiles: error...
MessengerContext = <ISNewMessengerContext: 0x199b9fa0>;
Retry = YES;
Status = ERROR;
StatusCode = 402;
}

I wondered, reading the output from the Error you posted, if it was having trouble finding particular photos:
/Documents/49519329/image_0.jpg (FAILED)
How are you uploading to the Kodak Server? With an app, a plugin to iPhoto, some other way?
Regards
TD

I am unable to order a book created with iPhoto.

I am unable to order a book created with iPhoto. It has never happened to me before and I have ordered plenty of books in the past few years. Any ideas why the order button is suddenly greyed out?

Hi markfromthornleigh,
Thank you for visiting Apple Support Communities.
If you're not able to order a book using iPhoto, start with the troubleshooting steps in the first two sections of this article:
iPhoto: Difficulty submitting a book, card, or calendar order - Apple Support
All the best,
Jeremy

Unable to order prints through iphoto

I am unable to order prints through iphoto. Everytime I try to download and order with 1-click it starts downloading and then says there is a problem with one of my files. Is my order too large (over 500 megabits)? Are certain files to large? Some of my files are in the RAW format or were taken in RAW format. I have tried leaving out photos that have the RAW title showing in iphoto and still no luck. Some of the files, even though noted as jpeg files are 4+megs. Does anyone have an idea on what is going on? I am using the latest iphoto which is 6.04.

I have a similar issue lately. When trying to order 130 4x6 prints the upload process dies after 10-12 photos and there is nothing you can do about it. The retry function does not restart the upload, it just hangs.
When using Activity Monitor to monitor the upload speed (I am on COMCAST cable) I see 45-50kB/s for the first 10 pics and then it dies - goes to 0 - unless you do something else on the computer that touches the network.
No other app is having network or internet connectivity problems.
Part of the problem might be the fact that the ever increasing file sizes are making the uploads slower and slower. Those 130 pics of mine are 230MB+ and thats just from a small 6MP point and shoot Canon camera.
Iphoto realy needs a much more robust upload and reststart logic. Like iTunes that can download songs and video in pieces and restarts as often as you want wherever it left of, iPhoto needs a similar function to deal with larger uploads.
Now the first attempt to fix the issue is to go break the order into 10 individual orders - only problem: Instead of paid 9.99 for express shipping you pay a total of 99.90 for shipping as every order has an individual shipping charge.
Any ideas for a work around?

What does this mean "We apologize for the inconvenience, but the ability to order books and prints is no longer supported in iPhoto 5. Please upgrade to a newer version of iPhoto to order these products.

what does this mean "We apologize for the inconvenience, but the ability to order books and prints is no longer supported in iPhoto 5. Please upgrade to a newer version of iPhoto to order these products." I want to buy a photo book and that message keeps popping up.

TD, LN - You guys make great points and I will take you at your word. Normally, I would not hesitate to update. I have a lot at stake here with a large vacation coming up with a great many new pictures anticipated. I don't know enough to understand what is meant by "verifying my library." Please give me some insight there and I will start the upgrade process tonight! Seriously, I have wanted to do this for some time, but have been scared away by reading too many situations on these forums.
TD - you have a good sense of humor. I know all versions eventually need to be left to die away. Support is not eternal. I am sure I missed the announcement that certain versions of iPhoto would no longer offer the ability to conveniently make cards, calendars, books, etc. Like the original poster, I was surprised to learn my version did not offer that functionality only by requesting it and getting denied. Sort of frosted me at the time, as you can tell by my original reply here.
If anyone can help me with the "verifying" question, I'll get off of here and let the original poster have his thread back!

"primary number" when order the printed photo book

i'm trying to order a printed photo book on apple NZ but when i type in my phone number,
the field got 8 digits but my number has 9 digits. Any suggestion?
PS: my mac from HK

In the iPhoto preferences do you have NZ set as your print products country?
Is there a leading zero you can leave out?
LN

Unable to order book printing

Similar Messages

Maybe you are looking for