Unable to order iphoto book

Using iphoto 09 (v8.1.2), created a photo book but when I try to order using the Buy Book option I am unable to get past the order book window. This window shows the order details, it provides a new set up account option but does not provide an existing account option, I already have an existing apple store account. The account window and quantity options are greyed out.

the answer is
go to the Apple store and re-enter (do not just verify but re-enter) all of your account information there and try
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
And no it does not screw you up - it fixes the problem
LN

Similar Messages

Unable to order iphoto books :(

Hi,
I've never had trouble ordering iphoto books before. In fact, I order one every year on our anniversary. This year, I have tried to order our iphoto book 5 times and each time it makes it to the uploading page and then freezes. I have to hardboot my computer in order to exit out of iphoto. Does anyone know if this is a software glitch or if there is a setting I need to change? I love ordering iphoto books and feel very discouraged
Thank you, Jenny

Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
If it is correct boot into safe mode and preview again (note that safe mode disables some fonts) and then order while in safe mode
LN

I am unable to order a book created with iPhoto.

I am unable to order a book created with iPhoto. It has never happened to me before and I have ordered plenty of books in the past few years. Any ideas why the order button is suddenly greyed out?

Hi markfromthornleigh,
Thank you for visiting Apple Support Communities.
If you're not able to order a book using iPhoto, start with the troubleshooting steps in the first two sections of this article:
iPhoto: Difficulty submitting a book, card, or calendar order - Apple Support
All the best,
Jeremy

We are unable to have iPhoto books shipped into Canada, because the shipping address field will only accept US zip codes. Any solutions?

We are unable to have iPhoto books shipped into Canada because the shipping address field will only accept US zip codes. Any solutions?

Have you set the Print Products Store to Canada in the iPhoto Preferences > Advanced Panel?
This determines the address format.
And your billing address and shipping address must be in the same country, as defined for your AppleID and credit card.

Ordering iPhoto books from Australia

Although a year ago Steve Jobs announced iphoto books were now available "world wide" he left Australia way down under! and living here in Sydney I cant order iphoto books without a US credit card. So, my question, Who would like to be my iphoto book buddy? Im looking for someone stateside who I can send my iphoto files to with money and have them order a book for me from there own Macs. Any one out there?
PS I'll send you my own photos of kangaroos, echidnas, cockatoos etc as a bonus for being a helpful, unseen friend!

Although the site says you need a US credit card, you don't and you can use an Australian Credit card just fine, you have to fudge the state and zip code but a bit of crativity will fix that. Helps if you use a different e-mail address and create a new Apple login. So all you need is somebody who is happy to provide the US (might also be possible to get somebody in Canada or Europe if you know somebody there) address, and you just need to send them $10 for express postage.
I've ordered two books this way, with no great problems, just the wait to get them
Charlie

Unable to upload iPhoto book to print from iPad

I have been unable to upload my iPhoto book to print it from my iPad...
It will go through the process of requesting apple ID password --> verifying my credit card --> then will say "placing order. uploading project" and look like it is uploading (ie blue bar showing progress) and sometimes this is progressing for hours, but then the app will crash and close down.
Things I've tried/confirmed so far: I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
Has anyone else had this issue? Any solutions?
Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
Thanks for any help!

Things I've tried/confirmed so far: I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
You have covered most issues, but you do not mention how much free memory you are having on your iPad. Submitting a book for printing need plenty of free memory on your iPad, about the same amount as the combined size of your photos. Could it be, that you are running out of memory?
Another reason might be an unprintable, corrupted photo in your book.
Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
To order a photo book from Apple you need an Apple computer or an iOS device.
To transfer the photos to your PC see:
http://help.apple.com/iphoto/ipad/2.0/?lang=en#blnkee26bc1f

Unable to Purchase iPhoto Book

Hi,
I'm trying to purchase a book in iPhoto, but when I click buy book or buy prints, nothing happens. I've tried shutting down my computer and iPhoto, checking my credit card and applie ID info and I recently updated my credit card. Any suggestions?! This is soooo frustrating.
Jenny

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
NOTE: Before ordering the book create a PDF copy of it as described in this Apple document: iPhoto, Aperture: Previewing an order in iPhoto or Aperture. Check it for errors and save to compare to the printed copy when it arrives.
OT

Order iPhoto books

I tried to order a book via iPhoto that I had printed before but this time I wanted it shipped to a relatives's address. I fully expected that like Amazon, Barnes & Noble, Maryland Square, LL Bean and others that even though I have a default address I would see a second window showing that address and allowing me to change the shipping address of this shipment. I did not and the order went and when I called AppleCare for advice I got a support page (not intuitive to me). I got instructions (6 to 7 steps) and would suggest that someone look at the order page confirmation (like other online stores) that allow a shipping address review before the order is placed. Once I hit the buy button there was not chance to put in another address and one Apple way is to change the default address every time and I do not have to do that with most other online stores. The Apple way is non-intuitive (they have a small book on it). It should be more intuitive like most of the application software.

Note that this a strictly a user to user support forum to have volunteer users help other users
Do you have a question that a volunteer user might be able to answer?
If you want to make suggestions to Apple - iPhoto menu ==> provide iPhoto feedback
LN

How to order iPhoto book from South Africa - not listed as country option

How do you go about ordering an iPhoto book from South Africa - it is not listed as a country of option?

I've found an excellent solution.
www.24hourphotobooks.co.za
I just saved it as a PDF and uploaded it to their website... their prices are resonable, the product is really beautiful and of superior quality, and they are super efficient!
I've since used them twice! Brilliant company... I recommend you try them (also, they are based in Linbro business park in Johannesberg so you can pick up your book if you live in Jozi instead of courier... but for all other areas of SA they deliver to your door! Fantastic!)
Hope this helps!
xoxo
Sanzi

Ordering iPhoto Book abroad

I'm a .mac member living in Hong Kong, which iPhoto book is not supported over here. Can I still purchase iPhoto Book on line and have it delivered to my friend's place in USA where this service is supported?

Have just found myself in the same boat - checked the iLife06 page (http://www.apple.com/ilife/iphoto/features/books.html) and couldn't find anything about geographical limitations, so went ahead and prepared a few books. Just hit "buy book" to purchase the first one, and discovered that I couldn't order one from Hong Kong.
Given the copyright considerations, I can completely understand why I can't purchase music and/or movies from the iTunes music store, but not being able to purchase an iPhoto book makes little sense, and is one of those little things that makes me wonder about the Apple promise that "it all just works together". Given that it's all about being online, I'm not sure why a small postage charge can't fix things.
Anyway, time for me to go and sulk in a corner...

Ordering iPhoto book causes kernal panic

I replaced an external drive that failed. Data recovered and put onto the new drive included my iPhoto Libraries.
I have a library for creating books, and I have just created one. When I order the book, it 'connects' and begins to 'assemble book' but never gets beyond 14 of my 24 pages. The computer either freezes entirely and I have to manually shut down, or I get the black screen overlay telling me to restart my computer immediately (kernal panic).
Have read in iMac discussions re: kernal panics, and have repaired disks and permissions. Everything else works fine except the book ordering in iPhoto.
Should I reinstall iPhoto?

Beverly:
Try deleting the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder. If that doesn't help make a backup copy of the library and then rebuild it by launching iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select all options.
A workaround would be to boot into Safe Mode and try ordering the book.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Ordering iphoto book to Malaysia

Hello,
i want to order photo book from iphoto, however i coulnt enter Malaysia postcode. anybody know how to order and ship the book internatopnally?
thank you

No
here is the list of supported countries - with links for more info and inquiry forms
http://www.apple.com/support/photoservices/ww/
You also can send Apple messages via the iPhoto menu ==> provide iPhoto feedback
LN

Cannot order Iphoto Book

So every time I try and order an IPHOTO book it freezes after it "assembles"- while it's uploading the photos OR it uploads all the photos and right at the end it says "Click Retry to upload the failed asset again or Cancel Order to cancel your Order. What would you like to do?" - I've retried like 3 times.
So I was had OS X 10.5, bought snow leapord, upgraded to Mavericks, bought IPHOTO 11, then had to get the photo upgrader so I did.
The PHOTO book was created when I had the old version of IPHOTO so I spent all last night redoing the whole book (as in creating a new book and replacing the photos) and it is still not working.
I've made sure the I have the correct country & everything I just have no idea what to do at this point. There are no errors popping up in the book.
Can anyone help?

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and create a PDF preview file of your book according to this Apple document: iPhoto, Aperture: Previewing an order in iPhoto or Aperture
Be sure to proof read the PDF file for any errors, i.e. typos, photos or fonts not appearing, etc, before ordering. Once you're satisfied that there are no errors order your book while in Safe Mode. Keep the PDF file for comparison to the printed copy when you receive it.
If that fails to do the job try the following;
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
OT

Trouble ordering iphoto book

Im trying to order an iphoto book and im getting the following error messages. Im using iphoto version 9.2.3. Can anyone assist. These errors are stopping me from ordering my book

default "managed" library (the iPhoto preference to "copy imported items to the iPhoto library is in its checked state)
With iPhoto you can reference your original photos rather than copy them to the iPhoto library - but it has many problems and is strongly NOT recommended
Simply go to the iPhoto preferences and uncheck the default preference to "copy imported items to the iPhoto library" - now iPhoto will link to your external photos rather than copying them
HOWEVER
iPhoto is very poor at fixing these links if the path changes so replacing failed hardware and upgrading hardware can be very difficult
Importing becomes a two step process - once into your file structure and a second time to iphoto
Deleting becomes a two step process - once in iphoto and then in your file structure
And if you make any modifications in iPhoto ( including having the auto rotate flag set by the camera) a modified version will be created in the iphoto library and this will not be reflected in your file structure
So is that preference checked or not?
LN
And BTW - it is very possible that the ones saved from FB will not be high enough resolution to print - FB photos are usually very low resolution

I tried to order iPhoto book

Approx 5 days ago I tried to order an iPhoto book but my computer timed out. I tried twice. I never received an order confirmation email therefore assumed it did not proceed. However two charges have appeared on my credit card. i then went into my iphoto history and there are no photo books showing. I have emailed the apple support, however their response was that without an order number they can't help me. Any ideas where I can go to from here?? I want my money back!
Thanks

First tell you credit card company you want to challange the charges and get them removed.
This Apple Help page has instructions on returns and refunds: Help - Apple Store (U.S.) but personally I believe it's rather vague on how to contact Apple.
You can try this phone number, 1-800-MY-APPLE, and aske for a product return supervisor and tell your story.
OT

Unable to order iphoto book

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