Unable to order Recovery Media

I own and run a computer repair business in West Union SC, and I was trying to order recovery CD's for a couple notebooks for customers of mine. The order process stalled on my business's shipping address: it said "Primary address range is invalid." But the McDonald's across the street had a street number one greater than mine, and it took that. Also, the USPS, UPS, and FedEx all have delivered here, no problems.
When I called customer service, they told me they could not manually override anything. After I entered the order with the closest address which would let me proceed, I tried to call customer service to get them to change the shipping address back to MY street number. They refused. Then when in frustration I told them to cancel the order, they refused that too. (I am currently pursuing a complaint through my bank card to dispute this charge.)
This was all done through their acclaim.toshiba.com website, and it was one of the worst customer service experiences I have ever had. They would not let me talk to anybody but "case managers" who were uncooperative and whose supervisors were simply unavailable to speak to.
Instead, I have found the same CD's through a 3rd party website (restoredisks.com) and for $10 cheaper, free shipping.
Guess what I am going to be advising my hundreds of customers when it comes to their laptop buying decisions.

And... THEY accepted our address, no problem! Think I will be buying anything from Toshiba from now on? No.

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Folio 13-2000 unable to create recovery media due to known SSD corruption bug

My folio has been freezing and periodically showing the 'no boot drive' message. I tracked it down to the critical Softpaq sp60976. I tried to create recovery media (USB flash drive), but it fails at about 19% completion and says it cannot continue. The SSD firmware update requires a secure wipe of the drive, but I won't have anything to put back on it.
My computer is out of warranty by a year. Is there really no recovery media, even for purchase, from HP? I'll take DVD, as I can attach an external DVD drive.
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Phone your nearest HP Support to order Recovery Media. Worldwide contact info can be accessed here>Contact HP
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W540, Windows 8: Unable to create recovery media

Hello,
today I received my new worklaptop, a W540 with Windows 8 installed.
The first think I wanted to do was to create recovery media (I'm going to re-install on a SSD). However, trying to run the Windows 8 "Create recovery media" tool, as sugested by Lenovo, results in the following:
The option "Copy the recovery partition ..." is grayed out, and I can not select it. Pressing Next results in the following:
What am I doing wrong ?
Thank you.
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You should be able to order recovery media from support. They usually charge for the media but in this case they may not. I can't speak for them - you'll have call and see how it goes...
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Order Recovery Media-CD/DVD/USB

HELLO SIR,HOW TO Order Recovery Media-CD/DVD/USB FOR WINDOW 8 .I WANT KNOW ABOUT THE WINDOW 8 RECOVERY CD.AND WERE CAN I GET MY RECOVERY CD FROM HP.I MY USB FLASH DRIVER IS CRUPTED.MY HP HAS LIENCES WINDOW 8.BUT CRUPT THAT.WHAT TO DO FOR TAHT.MY HP LAPTOP HP Pavilion Sleekbook 15-b004tu

Hi there
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are looking for a set of recovery disks. I am happy to help with this. Please take a look through this: HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

Wrong part number for WT7-C16 Encore Mini? Can't order recovery media

I tried to order Recovery Media for my Encore Mini. (I wasn't able to find a USB adaptor to create my own.) I put my serial number in and then it asks for the last 4 digits of my part number. Unfortunately, it gives me PDW0EU-001, which leaves only the last three digits of the part number, 001. I tried the 3 digits and that didn't work, 4 digits didn't work (1001). That means I can't order recovery media. I tried phoning US support and it told me to order from the website. I'm stuck. Now, after my Mini tried to update to Windows 10, I can't restore the old OS, nor will it allow me to do a factory rest. Unless I get any joy, my Mini is a brick. (Someone has also mentioned elsewhere that there isn't recovery media for this product.) Any suggestions?

Thank you, Jerry.
Stephen, can you send me a private message with your serial number? Click my name to view my profile and then click the link at the right to send me a PM.
I'll look into it for you.

Ordering Recovery media from Europe, for US model.

I brought a second-hand Satellite from US while on a business trip but I live in Europe. HDD crashed now I need to order recovery media because it has none. The problem is that the US site only accepts an American address (shipping and billing both) and the European Toshiba Recovery media ordering site doesn't accept my Satellite because it's foreign. What would you do?
Sven
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What would you do?
I would have an acquaintance in the US purchase and reship it.
-Jerry

Unable to order recover media for pavillion g6 2201ax

Hey,
I am from India using HP Pavillion G6 2201AX and while partioning the disks, i faced some problem and after that when i restarted my system it not getting booted. I also cant able to order the recovery media from hp site.
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I want to order recovery media for my touchsmart tm2-2090ee ?

Dear HP,
Original HDD has stopped (no more workable), I purchased another HDD and I want to order the recovery media to return to original PC configuration.
I purchased the laptop from Middle east region - Jordan , and now I am living in USA.
type of my laptop is : Touchsmart tm2-2090ee , S/N : [serial number edited].
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You are welcome.
It appears that you will not be able to order the Recovery Discs. Therefore, you will have to buy a full copy of the OS.
In the future, you should make certain to create the Recovery Discs when the computer is new. This will save you many problems. I made the same mistake myself. It is not a good feeling when you don't have the discs.
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Unable to buy Recovery Media

Hi,
I have been unsuccessfully order the Recovery Media and this happens cause it does not recognise my machine serial number, can anyone please check whats happening and meanwhile i continue with no OS in my machine...
TIA

The thing is that at the moment i cant but im very surei did submited the correct serial number, i even took the notebook with me when trying to buy the recovery media, but yes i cand send you later a pic of it.
Now another isue that isnt related to this but ill take this chance and ask you what can i do to get rid of a rootkit that was implemented in my mahine and i thats the reason why i lost all the data from the hdd, my notebook was bought new about 3 months and i have rarely connected it to the net but i know that i wouldnt even need to have it connected to the net for some retards infect my bios with a rootkit and thos rom viruz...
Sorry for my details but im so frustrted with this, is the 3 mahcine i have infect with those **bleep** rootkits and i end with not being able to do nothing of the machines, i cant even now boot a simple linux live distro from a cd or usb stick, so please if you could help it would be great.
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Satellite c855 unable to order recovery disk

When i try to order the recovery disks from toshiba, i enter my serial number then it asks for the last 4 of my part number. My serial number is xxxxxxxxx. The first part of the part number is prefilled as PSC0YU-00. My part number is PSCBLU-066003. Entering the last four of my part number causes a mismatch. What's going on? How can I order the media?
BTW, when i tried the normal restore, i get an error message that the partition is missing.
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Can not order recovery media for my OC

for some reason the serial numbers wont be excepted durn order for recovery media.WHAT IS THE DEAL?

Hi
I suggest you can call service center for help.
I am an employee of Hewlett Packard.
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Ordering Recovery Media

Hello about a month ago Vista crashed on my laptop model: A305-S6872 I looked for a recovery partition but it wasn't there I also looked in the box but I guess BestBuy must have forgot to put the disc back in after Geeksquad "Optimized" it its been a year since I bought it so not like I can go back to the store. I read some of the post and it sounds like Toshiba charges for the disc my question is:
Do they need a credit card? Because this is not an option for me.
Thanks For Responding.

Nope, you guys aren't going crazy.
I got the same problem early Sunday (4/5) morning (approx 2 am EST), Monday (4/6) morning (730 am EST) and Monday at noon. After the second incident, at 8 am EST (when their call center opens), I called Toshiba Support to order the media over the phone. "Maria" took my information and then she ran into the same problem herself (apparently their tech support uses the same web page as we, the consumer). She said she would call me back when the issue was resolved; it's been about four hours now.
Wish they'd hurry up on this, I have a client who's itching to get his laptop back.

T410s to 64bit (4GB ram) - Order recovery media or custom installation?

Hello.
I just bought a T410s with 4GB but as it came with 32bit Windows 7 Pro, I can only use 3GB.I need the whole amount of memory so I need to upgrade to 64 bits.
The main question .Is the cost logical to go for a recovery media through Lenovo Support centre or should I go the custom installation path? If anyone knows in european prices the approx. cost I would be thankful.
Thank you.

Since you already have a Windows 7 Pro product key, you can legally download a 64-bit Windows 7 Pro ISO from Microsoft and give it your Windows 7 key found on the machine's underside. However, non-Lenovo installs don't have Enhanced Experience, so that'll be a point of consideration.
Drivers are easy; you simply download the ThinkVantage System Update tool and it can download and install all of the necessary drivers in one simple procedure.
You can find a more comprehensive hardware manual here:
http://www-307.ibm.com/pc/support/site.wss/MIGR-72739.html
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Unable to create recovery media on a new T440

Hello,
I am new here. I have a brand new T440 which I am populating and customising.
I created a new partition on the HDD using MiniTool Partition Wizzard. That may have created the problem - I can't create the recovery media. I get a message that the files are not there. I should have done it before partitioning - too late now.
However, using the Partition Wizzard, I can assign a drive letter to the Recovery partition, and it becomes visible in Windows Explorer (File manager). I can copy the content on an external HD drive.
If I ever need to do recovery - will it work from this? Has anybody tried this before?
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jfranek wrote:
I will try your suggestion and request it from Lenovo Support. Thanks.
Were you able to obtain factory recovery media?
Please let us know how things turned out.
Cheers.
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Re: Unable to create recovery media flash drives

I recently purchased a new Toshiba netboo NB305-N440BL and upgraded to Windows 7 Home Premium. Using the "Create Recovery Media" wizard, as suggested, I attempted to create the recovery media on two flash drives. The flash drives were brand new and had never been formatted.
When inserted the "wizard" program stated that the Flash drives needed to be formatted, but when I asked that they be formatted, the program said that there was an error and they could not be formatted. I then formatted the drives using Windows Explorer Disk Management, reinserted the drives and received the same "...needs to be formatted, but wouldn't format ..."message. I also received "error code 040E2D-00-00000000".
I Googled this error message and found two others who had the same problem with their Toshiba net books when they attempted to create the back up material. There were no responses to their requests for help.Is there another approach to making the back ups?
Thank you

I finally gave up and returned the computer to tech service at Fry's where I bought it.They found that the OS did not recognize the flash drives at any of the USB ports, so they exchanged the computer for a new one ( I was still within the 15 days after purchase for a return) and the new computer works perfectly, Thanks for all the suggestions.

Unable to order Recovery Media

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