Unable to output video to external device
I have a Satellite P205 S6337. I keep getting this error message. Pressing the FN+F5 keys do not help.
Unable to output the video to an external device. Please switch your display device by pressing the Fn + F5 keys after ending the application.
The message is listed on the error message page but there is no solution. Support wants to charge me $50.00 to help. Any ideas?
Satellite P205-S6337
Error: Unable to output the video to an external device
While playing a video, this error message may be seen when you try to move the video player window from the primary to the secondary display.
You don't say what you're doing when the message occurs.
In any case, try updating the display driver.
Intel Display Driver for Windows Vista (Version 7.14.10.1227 Logo - Released 05/18/07)
Apply the hotfix if you haven't.
Hotfix for Windows Vista - KB945125
-Jerry
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Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
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cg.dll NVIDIA Cg Runtime 2.0.0015
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3D Studio 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ADM 3.11x01
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Angled Strokes 11.0
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FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
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Fresco 11.0
Fuji Pictrography NO VERSION
Genuine Fractals 6.0 Professional Edition 6.0.4 (Suite 5)
Genuine Fractals 6.0 Professional Edition Batch 6.0.4 (Suite 5)
Genuine Fractals 6.0 Professional Edition Express 6.0.4 (Suite 5)
Genuine Fractals 6.0 Professional Edition Filter 6.0.4 (Suite 5)
Genuine Fractals 6.0 Professional Edition Format 6.0.4 (Suite 5)
Glass 11.0
Glowing Edges 11.0
Google Earth 4 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Grain 11.0
Graphic Pen 11.0
HDRMergeUI 11.0
Halftone NO VERSION
Halftone Pattern 11.0
HotPixelsFilter NO VERSION
IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Ink Outlines 11.0
Inkjet NO VERSION
Inkjet: Canon NO VERSION
Inkjet: Epson NO VERSION
Inkjet: HP NO VERSION
Inkjet: Lexmark NO VERSION
Kurtosis 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lab Photographic NO VERSION
Lens Blur 11.0
Lens Correction 11.0
Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lighting Effects 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Liquify 11.0
MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mask Pro 4.1 4.1.6 (Suite 5)
Mask Pro 4.1 Select 4.1.6 (Suite 5)
Mask Pro 4.1: Make Work Path 4.1.6 (Suite 5)
Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Maximum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mean 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Median 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Minimum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mosaic Tiles 11.0
Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
NTSC Colors 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Neon Glow 11.0
Nik Selective Tool 2.0.4.2180
Note Paper 11.0
Ocean Ripple 11.0
OpenEXR 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PCX 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PNG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PTLens 8, 7, 8, 11
Paint Daubs 11.0
Palette Knife 11.0
Patchwork 11.0
Paths to Illustrator 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PhotoFrame 4.5 Professional Edition 4.5 (Suite 5)
PhotoFrame 4.5 Professional Edition Batch 4.5 (Suite 5)
PhotoFrame 4.5 Professional Edition Hidden 4.5 (Suite 5)
PhotoTools 2.5 Hidden NO VERSION
PhotoTools 2.5 Hidden NO VERSION
PhotoTools 2.5 Professional Edition 2.5 (Suite 5)
PhotoTools 2.5 Professional Edition Batch 2.5 (Suite 5)
PhotoTune 3 3.0 (Suite 5.0)
PhotoTune 3 Filter 3.0 (Suite 5.0)
Photocopy 11.0
Photographic & Dye Sub NO VERSION
Photoshop 3D Engine 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Picture Package Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pinch 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pixar 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plaster 11.0
Plastic Wrap 11.0
Pointillize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Polar Coordinates 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Portable Bit Map 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Poster Edges 11.0
Radial Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Radiance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Range 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Raw Presharpening NO VERSION
Read Watermark 3.0
Reticulation 11.0
Ripple 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0
Send Video Preview to Device 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ShadowsFilter NO VERSION
Shear 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Silver Efex Pro 3.0.0.751
Skewness 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
SkinFilter NO VERSION
SkyFilter NO VERSION
Smart Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smudge Stick 11.0
Solarize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Spatter 11.0
Spherize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Standard Deviation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
StrongNoiseFilter NO VERSION
Sumi-e 11.0
Summation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Targa 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Texturizer 11.0
Tiles 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Topaz Adjust 3 3, 2, 1, 0
Torn Edges 11.0
Twain Acquire 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Twain Select 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Twirl 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
U3D 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Underpainting 11.0
Vanishing Point 11.0
Variance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Variations 11.0 (11.0x001)
Video Preview 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Viveza 2 2.0.1.2180
WIA Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Water Paper 11.0
Watercolor 11.0
Wave 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wavefront|OBJ 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wind 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wireless Bitmap 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ZigZag 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
nik Sharpener Pro 2.0 Selective NO VERSION
onOneLibrary 4.0
Plug-ins that failed to load: NONE
Flash:
Channels+Masks
EMailer
onOne
onOne
Treasure Trove
Watermark
Connections
Kuler
Installed TWAIN devices:
WIA-Compact Flash
SilverFast Epson-SE (32 Bit)
EPSON TWAIN 5I agree this is an issue with an Apple DLL. The error you're getting suggests that the wrong version of the DLL is being used. It means that the thing that is rendering the video is expecting the CoreFoundation DLL to have a particular function called CFCreateRepositoryPath but it's not there.
What could be happening is that there are multiple instances of this DLL on the computer and the PATH is leading to the wrong one.
You might search your entire hard-drive and find where the CoreFoundation DLL exists and what version each is. If there is only one version, then perhaps your version of QuickTime is actually too new. Photoshop 11.0.1 came out a long time ago, and the version of QuickTime referred to in the support-ticket-closure response is also pretty old, so maybe the newest QuickTime is using a newer version of the DLL that Photoshop knows how to deal with.
Searching my system for CoreFoundation. there is one smaller version of the DLL in Apple Application Support dated in November and then several larger ones in directories dealing with mobile phones like the iPhone, which I don't have one of, dated a few months earlier.
I'm guessing the iPhone stuff came with iTunes, which I do have installed, though I don't really use it.
Maybe you are looking for
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