Unable to pair BB Smart Card Reader with Pc/Laptop

Hi, I have 2 new BB smart card readers (SCR) and Im trying to pair with the PC and I can not. The SCR software can not detect the SCR. I put the ID of the device on the software and is trying to looking for it but can not. It says "Unable to connect to the specified Blackberry smart card reader". I have another SCR and I don't have problems to pair with the computer only with the new ones. The SCR have the last OS. Do you know what could be the problem? I think is a bug of the new SCR.

mzamora wrote:
Andy, may be nothing so where can I post it? Is there a general discussion?
Hello,
if I were you, I'd post in the "General Blackberry Smartphone Functions and Features" forum.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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