Unable to Patch Reader or Acrobat XI

I am unable to use the msp files to patch acrobat or reader. It says that the product is not installed.
I have tried all versions of MSP and none work.
We are currently running on 11.0.5 which was a slipstreamed install from previous.

MSI (c) (1C:64) [09:06:15:075]: Final Patch Application Order:
MSI (c) (1C:64) [09:06:15:075]: Other Patches:
MSI (c) (1C:64) [09:06:15:075]: Unknown\Absent: {AC76BA86-A440-FFFF-A440-7A8C40011009} - C:\Users\*********\Downloads\AcrobatUpd11009.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\c288bb.msi
MSI (c) (1C:64) [09:06:15:075]: Product: Adobe Acrobat XI Standard - Update '{AC76BA86-A440-FFFF-A440-7A8C40011009}' could not be installed. Error code 1642. Additional information is available in the log file c:\temp\acro.log.
MSI (c) (1C:64) [09:06:15:076]: Windows Installer installed an update. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.05. Product Language: 1033. Manufacturer: Adobe Systems. Update Name: {AC76BA86-A440-FFFF-A440-7A8C40011009}. Installation success or error status: 1642.
MSI (c) (1C:64) [09:06:15:077]: Product: Adobe Acrobat XI Standard -- Installation failed.
MSI (c) (1C:64) [09:06:15:077]: Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.05. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1642.

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