Unable to pause and/or rewind live TV

Why can't we rewind/pause live TV any longer?  This just started late last week.  We get a message that states "Unable to rewind live TV at this time.  Please try again."  This has been going on for nearly a week now.   Thoughts on how to fix this?  Thanks

There is a very short period of time when starting a new channel that it will not work. But, you are talking later, after it is available.
If this is on other than the actual DVR - Try a whole house reboot to synch everything. Pull power on all boxes.
Restart RG - wait for all green
Restart DVR - wait for viewing.
Restart all others.
If it is happening on the DVR , do just the DVR.
After that you may need a new DVR.

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