Unable to pay skype subscription

i want to load my skype account not able to that,can't go past the select the amount and bank.i receive an error.help
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Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
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How to pay for subscription by skype credit?

How to pay for subscription by skype credit?
Skype clearly states on its site that it is possible however the actual option is nowhere to be found.

Hi,
Did you try to choose Skype Credit as payment option?
https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
If this option is not given and you have enough credit to cover subscription payment then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Hi,
Due to technical difficulties some users are not able to cancel Skype Premium, in such cases please contact customer service and they will help you resolve it: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
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Hello,
In order to associate the world minutes subscription with a different Skype account you must first deactivate the original account, then associate the subscription with a new Skype account from your "Office account page". If you activate the Skype World Minutes subscription on another account, you will have a full 60 minutes package again.
Note: A Skype account can be deactivated once every 60 days. If you attempt to deactivate an account a multiple times, an error message will be displayed at each attempt.
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If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

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robnca wrote:
I am in the same situation and can't seem to get anyone or find any information to get this subscription cancelled. If you found out any information can you please forward.
Thank you.
Hi,
You should be able to cancel subscription as shown here: https://support.skype.com/en/faq/FA1881/How-do-I-cancel-my-subscription
Important: You have more than one account, make sure you log in with the correct username. If you don't find subscription on account page then you are signed with with the wrong account.
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Why do I have to cancel my Skype subscriptions jus...

For several years I have used a prepaid reloadable Visa debit/credit card to pay for my Skype subscriptions. My current card expires at the end of November, so I have now been issued a new card and it is active. My new card has the exact same account number. Only the expiry date, and my private security code, have changed. I am not able to just update the expiry date of my credit card in my Skype account settings as there is no option for that in those settings. In order to use my new credit card I have to delete my old credit card information. However, when I was about to do that I got a message that in order to delete my old credit card I must first cancel my Skype subscriptions. This makes no sense to me. I do not want to cancel my Skype subscriptions because I do not own any other phone so it is essential to me. Also, I have a Skype call-in number that I want to keep. If I am required to cancel my subscriptions in order to add my new credit card, I will lose that number, which will be a major pain in the ass for me. All I need to do is provide Skype with my new expiry date of my new Visa card, but there is no easy way to do that. Why not? And why is it so hard to get any answers from actual Skype employees? Why does Skype treat long-time paying customers like this?

Hi Bobebele
The trial would expire after 30 days and you would not have to cancel it.
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Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.
Do one of the following:
In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
In Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the onscreen instructions.
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[quote]
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