Unable to play Adobe TV on my new Windows 7 PC with Google Chrome

I'm unable to play Adobe TV training tutorials on my new HP Desktop PC c/w/ Windows 7 and Google Chrome. I've tried Firefox and Opera with the same effect. Note that U-Tube etc. are fine. I get the main screen with just a black area where the video should play but with no 'play', 'pause' options.
Any ideas - the on-lin support folk could offer no suggestions. The Adobe reader is V11.1.102.63

BSARocket3 wrote:
the only thing missing is any ‘play’, ‘pause’ etc. ‘buttons’
The buttons appear very briefly at the beginning, then the video begins to play, and the controls disappear:
but as soon as I move the pointer over the video area, the controls reappear:
This is using Waterfox 11.0 with Flash Player 11.1.102.63 on Windows 7 Pro x64.

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