Unable to play burned disc.
I know I am missing a minor step here.
I have correctly imported a movie from FCP to DVD Pro and moved it to the correct track...and then burned it. I can tell that the burn process is progressing as it should.
But when I insert the disc into my drive after it has burned (formatted) all I see is a black screen and when I click on 'menu' or 'play' I get a 'not permitted' notice.
I know that this movie has burned to the inserted disc correctly but I cannot play it back. I am missing a very minor step here.
What am I doing wrong?
Dan
Although I never received a response to this query I would like to offer some feedback as to what I found re this problem in case anyone also runs into it.
With the help of a friend we came to the conclusion after burning about 20 unsuccessful discs that it seems to be an issue with 'master templates' in FCP.
Here is what happened. I created a project (movie) in FCP with the intro having a 'master template' at the opening of the disc...in my case a water template. You can check them out.
It seems that exporting the finished project to DVD Pro although successful and playing it in DVD PRO was fine: burning the completed track to a DVD disc resulted in a 'not permitted' play. Even though the burn notice in DVD PRO said that the disc was "formatted successfully' and all appeared fine.
When we deleted the template from the track (back in FCP) it then did burn so that we could view it. Bear in mind that I have burned other projects with opening intro templates with no problems. However some templates (my friend says) are Volkswagens and some are Ferraris.
You have to be familiar with templates to know what I am talking about.
It seems that DVD PRO does not like all the FCP has to offer! We think!
But.....we still have not gotten to the bottom of this.
Apparently no one here has any thoughts on this? Which is also quite interesting.
Dan
Similar Messages
-
Hi,
I part-time video edit and my latest customer complained that the DVD I gave her couldn't be played in her DVD Player. I made the project using Final Cut Pro, exported it via Compressor and burned the .ac3 and .m2v in DVD Studio Pro.
I tried playing the burned DVD in a PC and found that I needed to download a codec in order to play the video. This is on an XP and goes the same on Vista. However, it plays fine in QT on a Mac.
I have 2 DVD players, the conventional one where it only plays DVDs and a newer one where it can read & play movies on thumbdrives/hard drives via USB too. On the newer one, the DVD plays just fine. However, on the older one, it doesn't. So I assume the customer's DVD player is similar to my older one which can't play my burned DVDs.
What is causing this problem and how do I solve it? My projects burned using Adobe Premiere Elements work fine. I'm using DVD-R printable.How did you burn the ac3 and m2v file in DVD SP? Did you create tracks? Did you create menus? If your disc will not play in a stand alone DVD player then you did not author it correctly. A PC would only download a codec if it's seeing the disc as something other than a properly authored video DVD.
-
Hi,
I've burned some of of my iTunes playlists onto CD's to play them at my summerhouse CD player. I burned them and tried them out on the Mac itself and also on my CD player at home, a Harman Kardon HD7500 . They worked fine so I brought them on the weekend but the CD player have severe problems with them. It's a JVC microsystem and it takes several minutes sometimes for the player to recognize the inserted CD. And jumping forward or backward one or several songs takes also minutes sometimes. Bought music CD's works fine though. What's wrong here?
I'm running Tiger and iTunes 5.01 and the burner is a Formac.
TIA
MansIt might be to do with the speed you're burning at and the quality of your media.
My Father in Law had a similar problem and it turned out that his cd player had problems reading cd's that were burnt above 32x.
Experiment with your burning speeds and also try one or two different brands of CDR to see if that's the problem. -
Dvd player 3.2 unable to play burned dvd- Any suggestions?
Hello all,
I'm trying to play a burned dvd movie on my dvd player 3.2, but the dvd player doesn't automatically start playing it. My ibook, 10.2.8, doesn't seem to be able to read it. However, I tried the dvd on a new Mac and it works.
Any suggestions on what to do, besides buying a new Mac? Thanks!I can't find the "post new topic" so I'm choosing
"reply" and hoping someone can help.
The new topic button is at the root level of each forum (like iDVD 5 or iDVD 6) towards the upper left corner. You won't see it when you are looking at someone else's messages.
I have an iMac, 10.2.8, with a DVD Player 3.2 that
has been working fine for several years.
The last few weeks when I put in a commercially made
DVD, it won't play. It doesn't automatically show up
on the desktop, and when I manually open the DVD
Player, it doesn't read the disk although the program
opens without problem. This isn't happening to all
commercial DVDs, but most.
This isn't happening to all commercial DVDs - Doesn't sound like a problem with Apple's DVD Player application - you may have a dirty lens in your DVD drive. -
No audio on idvd burned disc- sound plays on TV fine but not on macbook DVD player
First time posting, so please excuse any naivete
Hi there, I'm having the opposite problem of many of the questions I've read on here- the audio on my burned disc won't play on my computer but is fine on my TV. I am running the latest version of idvd on a 2008 macbook. The music for the menu is a .m4a file (?) imported from itunes and the movie is an imported project from imovie. Both play fine in idvd preview and I have burned discs of this project before with no problems. This time I burned one disc through idvd, discovered the missing audio, deleted the encoded assets and re- encoded before saving the disk image and burning another dvd through disk utility. Both dvds are having this problem . I checked sound on my system preferences, it's on- though I can't find the "main audio" that was mentioned in another thread. Maybe I don't have enough space on my startup disk? I've been trashing some things to free up space, but I'm not sure where to check to see how much space I have.
I'm sending these dvds out as part of job applications so they need to be able to play right on whatever the reviewer uses (mac, pc, tv etc.)- is there a way to ensure it will work universally?
Thanks!Ok. This is embarrassing. Just saw that the sound was turned down on my DVD player on my macbook though not on my computer. Sometimes the simplest explanation is the best.
-
Unable to burn disc, unknown error (-3)
Client has a Lenovo netbook with an External DVD/CD Burner. With current iTunes Win7 x64 release as of writing.
Whenever she burns a disc it preps the image and when it gets to burning, it pops the disc out and Messages me...
Unable to burn disc, unknown error (-3)
I've checked around and never seen this error code pop up at all on any suppport forums, any ideas I'm willing to try out.So I got this error for a new playlist that I was attempting to burn. I noticed that it would fail when it reached a specific song in the preparing disc process. Nothing special about this song from what I can tell. I purchased it through iTunes along with the entire album. Once I removed that song from the playlist, it burns with no hangups.
Going to delete that song from the library and reload it from the cloud. Will report back if that helped. -
Unable to burn discs, will not download lastest version of itunes, beep noise when selecting songs in my itues library
Some things that might help:
Restore one or all the devices as "new" and start from scratch.
Use playlists to control what syncs to the devices.
Create a "new" library in a different directory and see if that resolves the ongoing issue. -
A friend burned a DVD in her pc and I am unable to play it in the mac
A friend burned a DVD on her pc and I am unable to play it in my Mac.......any help here?
Did you get any answers?
-
I am very frustrated. I have used IDVD many times. I have a 90 minute video and a 4 minute video on IDVD. It plays fine during a preview. However when I go to burn OR create an image. After it finishes rendering the audio it says something like error unable to complete burning process. It never even starts the burning process. I need to burn this ASAP. It is a wedding that I worked on. I have tried re-doing the IDVD authoring. I have moved my chapter markers.. I am out of ideas and I need help. Any ideas? The confuing part is I get the same message when I try to create a disc image.... Please help me!!!
Hi Helena
To get a good answer You should start Your own topic. So that all can see.
To find out if You can make it in time You need to support more info:
- What Mac and speed 600MHz - 2,7 GHz ???
- What OS - OS X.3.9 or X.4.2
- What QuickTime 6.5.2 or 7.0.2
- What iMovie 5.0.2 or 4 or 3 or 2 ??
- How much free space on Your hard disk ? (>20Gb is good)
If You have a dxG5 2GHz and have stayed with OS X.3.9 and QT 6.5.2 and
iMovie 5.0.2 then do this.
(I would repair preferenses first with Apple disk util tool)
Close iMovie
Start a New iDVD-project and chose a theme.
Locate Your movie project icon ("My fantastic movie" - or what ever)
Ctrl-Click on this - select "Show package"
in this there is a folder - Share movie
in this there is a folder - iDVD
in this a QT ref movie is located
Take this "nnnnn.mov" file and drop it just inside the edge of the
theme window You chosen in iDVD
Now fix title and so on as You like it and goto FILE and select
make a disk image on the desktop so You can test it with Apple DVD-player
or if You will chance - burn a fresh DVD.
Good luck !
Yours Bengt W -
I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy -
Burning disc image with encryption
I've been burning disc images thru idvd's interface for a while. I just noticed in disk utility the option of encrypting the dvd (AES-128), to prevent access to contents, files, etc., which might be useful when making customer copies.
Is this something anyone is using?Are you referring to data dvd's?
To the best of my knowledge, Data Dvd's may work well on your mac but they do NOT play back on most set top dvd players.
It is possible to encrypt data to a dvd BUT it is Not possible to encrypt an entire iDvd (at least not in terms of preventing duplication /playback on a standard Dvd Player/recorder) in the same manner as a commercially pressed DVD function which are copy protected (CSS) when mass replicated.
They are two entirely separate forms of encryption. -
Error message when burning discs
I can't burn a disc from my playlists. I have the newest version of iTunes but I do not have the burn icon at the top of the page. The only way I can initialize a burn is to right-click the playlist and select "burn playlist to disc". The burn begins properly but somewhere before it is finished it cancels itself and gives me the following message : Unable to burn disc. An unknown error occurred (4251). Any suggestions?
I HAD THE SAME PROBLEM, I GOT THE ERROR 4251, WHAT ID DID WAS TO SELECT A SLOWER BURNING SPEED, I SELECTED 4X, AND IT WORKED FINE, THE CD'S I AM USING ARE MEMEOREX CD-RW 12X, TRY IT AND LET ME KNOW IF IT WORKS.
-
Hi, I came here in support of a new issue that has arose.
Heres the scoop: I have already created a playlist, click burn disc. It starts up fine as it has no errors when creating the disc. It then initializes, and says that it is burning the first track. However here is where the problem arises.
The status bar never moves, its just keeps saying burning the first track. The drive is spinning, sounding like it is burning regularly. So I let it sit for a while, come back, still the same exact place and the drive spinning like its burning. So I then click cancel after about 30 min. Of course it doesn't cancel, or won't eject so I force quit iTunes, and the disc stops spinning.
Then, once it quits, the disc starts spinning again and appears on the desktop, and iTunes reopens. The disc shows the right amount of tracks and the correct times, but when I go to play them, its just no sound.
I then try it again after restarting, and I get the same result. I even try changing the disc burn speeds and still the same result. Now I'm tired of wasting cds so I've come for help.
Some other details: I have recently updated to 10.5, before that I have been able to burn cds in iTunes with no such problem. Also, whenever I try burning unsuccessfully, more and more of my hard drive space gets eaten up and doesn't come back even when quitting iTunes until I restart. The drive is a dvd writer, but isn't factory installed, in the past versions of X I had to use patch burn to burn from the ilife programs, but its no longer needed in 10.5.A friend this morning says that he thinks that iTunes has put a DRM (Digital Rights Management) code on any music that is imported into iTunes, whether it is purchased from the iTunes store, ripped off a commercial CD, or even copied from your friend's homemade CD, and that's why after some time is elapsed, you can no longer make a music CD from playlists in iTunes. He compared it to Rhapsody, which allows you to listen to your downloaded music as long as you still pay your monthly Rhapsody bill. Could this be true?!?! I can still make an MP3 disc, or backup my iTunes library to a DVD, but I can no longer make a music CD. Like others have described, iTunes starts the process, checks the playlist length, initializes the blank music CD, and then stalls, saying it is writing the first track, but will say that all day. One has to force quit iTunes to get the disc out. It shows the correct disc title and track names when inserted in a player with this capability, but all one hears is static-like noise when the disc is played.
-
ITunes Won't Recognize Optical Drive / Can't Burn Discs.
Hi. I’m having some problems w/ an installation of iTunes on a Windows 64 bit PC. Specifically, when iTunes is installed, Windows 7 no longer recognizes the optical drive, and I can't burn discs via iTunes. I’ve attempted to implement all the solutions identified here,
Optical Drive is No Longer Recognized, or "Disc Burner or Software Not Found" alert after Install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
, and still find myself trapped in a vicious circle; i.e., (1) with iTunes installed Windows 7 no longer recognizes the optical drive, (2) Upon clearing the UpperFilters Value of GEARAspiWDM in the registry at {4De36E965 … } Windows 7 functions as expected and I can play cds in iTunes, but iTunes produces an error messages at start up along the lines of “iTunes did not install properly. Or, there’s a registry error ” In either case, I am not able to burn cds via iTunes.
My most rigorous effort amounted to (1) uninstalling all Apple products and third party GEAR driver update software via Control Panel, (2) a registry repair w/ Registry Mechanic and (3) reinstallation of all identifiable Apple software. Still the problem remains.
Apple I love you, but you’re bringing me down
From iTunes Diagnostics (w/ UpperFilters Empty (I notice the Diagnostic Utility is also seeking a LowerFilters entry. The registry doesn’t have references to LowerFilter at this location. Maybe that’s the problem?)) …
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.0.5.5
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037B5E00A92****
Current user is not an administrator.
The current local date and time is 2013-09-03 09:58:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce02c1*****d19e716edbe5d8ac7*****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.update ... ran sfc /scannow as admin. windows reports 100% integrity.
-
"The attempt to burn disc failed."
Hi,
I have an older MBP, from July of the first year they were sold...2006? Can't remember. Anyway. I am running tiger still and everything is up to date. 10.4.11, iTunes 7.6 etc etc....
Anyway. My problem is, I can't get anything to burn!! Extended hardware test does not reveal any problems...
Here is what is happening..
I want to burn music so that I can play it in my car. I had a stack of 2 year old Sony CD-R's that I was using and they were perfectly, except I ran out of them. So I bought the same exact thing again...and iTunes spits out the cd and says "The attempt to burn disc failed. The burn failed because of a medium write error." Ok so I tried another disc. Same issue. Then I went and took one of my brothers 2 year old Sony CD-Rs and it worked perfectly. So I exchanged my new stack of cds for the same thing, same issue and returned them.
Since then I have burned a couple of movie DVDs on Sony DVD-Rs and they work fine. I have even burned data DVDs on Playo DVD-Rs.
This evening I purchased a stack of HP Music CD-Rs and guess what! My computer spit them out and said the same exact error message!!!
Does anyone have any suggestions?
Is it a Tiger issue?
It can't be hardware related because I have proven it can burn with no problem (just on older cds). Is it maybe a cd issue? Are newer cds somehow formated in a different way that will not work with my combination of hardware and software?
Maybe I should just spend the $300 and get an ipod adapter installed in my car...
Thanks
Adam
Other info...
MATSHITA DVD-R UJ-857:
Firmware Revision: HAEA
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: NoHi ASal,
If your Optical drive is reading correctly then the report suggests that there is already data on that disc and it cannot be written to again. Needless to say, only a CD/RW can be burned to more than once. Your info suggests that it is definitely a CD-R.
Double click your disc mounted on the desktop and see if there is any data on it. If there is then you cannot burn to it again. (Not without burning the data in "Sessions."-- A CD-R can have multiple burns in different sessions, but it cannot write over the top of already existing data. You will need a CD/RW if you wish to be able to completely erase and write again. See how you go. Hope this helps.
It appears that your profiler is well able to SEE the CD-R, but you still might have CD Burn issues. Have you tried just burning data to a CD-R through the Finder to see if burns successfully..? If it does, then you should be able to burn audio through iTunes too. Make sure youre not trying to fit too much data on the disc too. That is a common error with people...
Make sure the discs you are using are completely blank.
Regards,
Ben.
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