Unable to play certain Movies/TV shows on Touch

I have a couple TV episodes downloaded to I tunes but every time i sync i get a message that says i am unable to play these on my I-Pod. they are both HD but I was sure I had watched other HD downloads in the past. Maybe mistaken. Anyway i know when i bought them i had the option to take the regular version so thought i should just download again but it wants me to buy it again. any suggestions

When I try to watch on my laptop, I hear the sound, but the video is unrecognizable.
Are you seeing patches of bright colors? (pinks, purples, greens, etc.)
With those symptoms, the first thing I'd check on is the "Disable Direct3D Acceleration in QuickTime" section from the following document:
Troubleshooting iTunes for Windows Vista video playback performance issues
(After making any settings changes in the QuickTime control panel, restart iTunes or QuickTime before checking to see if the changes have had any effect.)

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