Unable to play downloaded video

When trying to play downloaded file with itunes I get a message that itunes has experianced an error and needs to shut down ( reboot - no help ).
An additionl message I recieve is that an instruction an 0X00000000 to read 0X00000000, that memory cant be read. When trying to play the file with the quicktime player I get a message from microsoft C ++ about a bufferover run and the program must terminate.
After any of these errors my task bar totally dissapears from my desktop ( no, hitting the windows key dosent get it back ).
If I dont acknoldge these errors quickly by pressing the OK button on the error windows my whole system will auto reset. After reboot I get the standard "This system has recovered......yada,yada,yada
To cover the obviouis quickly. Yes, I have the latest version of itunes and quicktime installed ( uninstalled and reinstalled twice, both packaged and stand alone ).
All video and audio and system drivers are up to date.
I do have admin priviliges on this PC. I only have 1 machine authorized to run downloaded content ( this one).
And my OS does currently have all patches and updates installed. ( see some do actully go thru the hoops of CS before firing off an email ).
This is my first expericance using itunes and am very put off by the whole thing at this point.
A lil of this, a lil of that Windows XP

Finnaly got a reply from there customer service:
Dear Customer,
We're very sorry to hear that your purchase did not download. It looks like
the title is still in your download queue. To resume the download, simply
select "Check for Purchases" under the Advanced menu. If you're not sure
how to check for purchased music, here's a handy article with step-by-step
instructions.
http://www.info.apple.com/kbnum/n93015
Once you select this menu item, your downloads should resume. Your
completed downloads can be found in the Purchased Music playlist. This
playlist is normally found under the green Music Store icon in the Source
list. If the Purchased Music playlist is not visible, click once on the
grey triangle next to the green Music Store icon to display it.
My reply to there reply,
I am sorry you failed to read my original email which I will attach to the
end of this reply. The file I bought DID completly download, but will NOT
play !!!!!! I have tried to " check for purcheses" on my own before
recieving the totally assinine attempt at customer service. Please kindly
reread my original complaint in full, forward it to someone who can do more
than send me a pre-fab message and solve my issue ASAP.
I cant understand how you determined the bought file was still in my
download que when it was not. Would it help if all further corrospondence
was in Indian ?
This will be one "service" I will never be using again

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Thanks for the pointers and info - very helpful; and informativel. My apologies for missing the file info via QuickTime - I should have figured that out by myself. In any case, I'll concentrate on the lynda.com files. I suspect that since this is probably a single problem affecting everything, figuring that issue out will solve the other file problems as well.
Looking at at of the lynda.com videos with MediaInfo (thanks, John), I get the following screen shot (hope this comes through OK):
Looking at the same file with QuickTime Player and doing a Get Info:
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====
* * * Media Inspector 0.7.443 file analysis report.
* * * Media Inspector is ©2011 by Diego Massanti - http://mediainfo.massanti.com
* * * MediaInfoLib by Jerome Martinez - http://mediainfo.sourceforge.net
Created on: Jan 14, 2012 1:38:13 PM MST
Report for file: alexandria-1.mp4
General / Container Stream #1
          Total Video Streams for this File.................1
          Total Audio Streams for this File.................1
          Video Codecs Used.................................AVC
          Audio Codecs Used.................................AAC LC
          File Format.......................................MPEG-4
          Play Time.........................................15s 616ms
          Total File Size...................................15.5 MiB
          Total Stream BitRate..............................8 352 Kbps
Video Stream #1
          Codec (Human Name)................................AVC
          Codec (FourCC)....................................avc1
          Codec [email protected]
          Frame Width.......................................720 pixels
          Frame Height......................................480 pixels
          Frame Rate........................................29.970 fps
          Total Frames......................................467
          Display Aspect Ratio..............................16:9
          Video Standard....................................NTSC
          Scan Type.........................................Interlaced
          Scan Order........................................BFF
          Color Space.......................................YUV
          Codec Settings (Summary)..........................CABAC / 3 Ref Frames
          QF (like Gordian Knot)............................0.789
          Codec Settings (CABAC)............................Yes
          Codec Settings (Reference Frames).................3
          Video Stream Length...............................15s 582ms
          Video Stream BitRate..............................8 170 Kbps
          Video Stream BitRate Mode.........................VBR
          Bit Depth.........................................8 bits
          Video Stream Size.................................15.2 MiB (98%)
          Video Stream Language.............................English
          Date of Original Encoding.........................UTC 2010-09-13 22:25:07
          Color Primaries...................................BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
          Transfer Characteristics..........................BT.601-6 525, BT.601-6 625, BT.1358 525, BT.1358 625, BT.1700 NTSC, SMPTE 170M
          Matrix Coefficients...............................BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Audio Stream #1
          Codec.............................................AAC
          Codec (FourCC)....................................40
          Audio Stream Length...............................15s 616ms
          Audio Stream BitRate..............................192 Kbps
          Audio Stream BitRate Mode.........................VBR
          Number of Audio Channels..........................2
          Audio Channel's Positions.........................Front: L R
          Sampling Rate.....................................48.0 KHz
          Audio Stream Size.................................361 KiB (2%)
          Audio Stream Language.............................English
          Date of Original Encoding.........................UTC 2010-09-13 22:25:07
====
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Unable to play wmv videos on Nokia X6

Hello All,
I have Nokia X6 (S60V5) phone and I am trying to play wmv videos on it with no luck.Its Device details says that it can play wmv9
Video Playback Formats 3GPP formats (H.263), Flash Video, H.264/AVC, MPEG-4, RealVideo 7,8, WMV 9
I did encode a sample video with following config.
Resolution: 480x360
Video Bit rate : 1024K
Video Codec: wmv3 (which is WMV9)
Audio codec: wmav3
Sampling Rate: 44100
Audio bitrate: 128K
This configuration is not supprted on X6
Could anyone tell me what should be the configuration of wmv file inorder to be played on Nokia X6?
Thanks in advance,

I usually use flv or mp4 as the container and encode to:
Video:
MPEG-4 Video (mp4v)
640x360 resolution
Approx 700 to 800 kbps bitrate
29.9 fps framerate
Audio:
MPEG AAC Audio (mp4a)
stereo,
Approx 128 kbps bitrate
44.1 kHz sample rate
Although the X6 is meant to be able to play H.264 / MPEG-4 AVC (Part 10) I find it fails to play any videos using this codec at resolutions of 640x360 at any decent bitrates and framerates which can be a real pain.
I think the X6 can also playback MPEG-4 (Part 2) / H.263 but I don't normally use this particular standard.
According to
http://www.forum.nokia.com/Devices/Device_specifications/X6-00/
Compatible codecs are 3GPP formats (H.263), Flash Video, H.264/AVC, MPEG-4, RealVideo 7,8, WMV 9 with video playback frame rate of 30 fps.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

Unable to play downloaded video

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