Unable to play movies

Though I am logged in via Apple TV to may account, I'm seeing that it will take 4 to 9 hours to view the movie!!! ISP connection is excellent (Latency 20 ms, upload 30MB; download 23MB). This has to be with the iTunes store. What is going on? Anybody know?

ISP connection is excellent
Clearly it is not.
(Latency 20 ms, upload 30MB; download 23MB).
That means nothing.  Those are the generic levels they are offering on their network.  They tell you nothing about what speed you are getting to the internet it self, or what the quality of that connection is ( number of lost packets) or what the speed of your connection to iCloud is, or how much of your connection is already being used by something else on your computer(s).
This has to be with the iTunes store.
Nope.  If it was the forum would be overloaded with thosands of people having the same issue.

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