Unable to play movies

Though I am logged in via Apple TV to may account, I'm seeing that it will take 4 to 9 hours to view the movie!!! ISP connection is excellent (Latency 20 ms, upload 30MB; download 23MB). This has to be with the iTunes store. What is going on? Anybody know?

ISP connection is excellent
Clearly it is not.
(Latency 20 ms, upload 30MB; download 23MB).
That means nothing. Those are the generic levels they are offering on their network. They tell you nothing about what speed you are getting to the internet it self, or what the quality of that connection is ( number of lost packets) or what the speed of your connection to iCloud is, or how much of your connection is already being used by something else on your computer(s).
This has to be with the iTunes store.
Nope. If it was the forum would be overloaded with thosands of people having the same issue.

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Unable to play movie in iphoto 08

Ever since installing Snow Leopard (the bane of my life!) I have been unable to play the movies that I have imported to iphoto 08 from my camera. No previous problems.

Start the install process with the Snow Leopard disc and look for a Customize button in one of the first windows, probably right after the language selection window. It will be similar to the Customize button in this screenshot:
Click to view full size
Click on it and you will be able to select just what you want to install.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete.

HT1657 I am unable to play movie, I touch play, the screen goes black but nothing happens???

unable to get movie to start??

I have more or less the same problem - except I've been able to get it to play (once or twice) by starting it with the miniplayer instead of the main screen (huh? exactly) -- but I paused the movie and now I can't get it to start again.
Super annoying. Plus, it's interesting to me that the "help" page linked from the itunes store has no links to anything that might indicate that there might be a "problem"

Unable to play .mov files

I have my AppleTV looking at my Mac's iTunes to play files found in Movies.
There are a couple that do not appear in the list of movies displayed. I noticed that they are .mov files.
One is a small sized movie - 320x240 Quicktime movie file.
The other is one I was very interested in. Created with Canon 5D Mark II it created a .mov file 1920x1080 H.264 Quicktime movie file.
I noticed its seems that all the movies that are listed are mpeg-4.
What't the issue?
Thanks.

See specs;
http://www.apple.com/appletv/specs.html
mov files are containers for video and can contain variously encoded formats.
You can play .mov files if they use the right codecs, but AppleTv cannot paly everything and in addition even with the correct codec, the files must be encoded within specific parameters to work.
You'll see from the specs that AppleTV cannot playback more than 720p resolution at 24fps officially - your 5DII files exceed those specs - they would need to be converted to playback.
The 'small Quicktime movie' probably uses an incompatible codec/bitrate - what is it?

HT3775 Mac unable to play movie, MP4 format, any ideas?

Mac unable to play MP4 format, any ideas?

Winnington wrote:
Mac unable to play MP4 format, any ideas?
http://www.videolan.org/vlc/download-macosx.html
Pete

Power PC G5 Unable to Play .MOV File with Avid DNxHD Codec

Our client is sending us .mov Quicktimes with Avid DNxHD Codec.
It wouldn't play on our Macbook Pros, but no problem, I downloaded the codec and it ran fine afterwards.
Not having the same luck with our Power Mac G5 Workstation.
It runs on Mac OS Leopard 10.5.8.
Downloaded the codec for Leopard from this link:
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=263545
Nothing changed.
I play the file and all I see is black as the timeline runs.
How should I fix this issue?

The Power Mac G5 does not have an Intel Processor like the newer macs do. Could that be root of issue?
It is a definite possibility. The link you posted indicated the Mac v2.1 component was compatible with OS 10.5.5 and later which would normally imply QT 7 with or without Intel CPU. However, the editing software applications do seem to restrict their use to "Intel only" Mac systems. For instance, Pro Tools v8.3 and higher are listed as "Intel Only" software. Did try the v2.01 QT codec component or look for anything older?

Home Sharing issues since iTunes 11.0.5, unable to play movie/tv content it just hangs on the spinning sprocket

Every since my upgrade to iTunes 11.0.5, I have had problems with my AppleTV homesharing with iTunes. The media, (Movies, TV Shows, etc) hangs on that spinning sprocket/gear wheel or show's the first frame of the movie and never loads or plays. I have to continually restart the AppleTV or iTunes, sometimes even restarting my iMac or the Network Router.
Does anyone have a work around or solution to this issues, it is making me mental having to restart after each screening.
Thanks....

Hey Phyxius38,
Great troubleshooting so far! While you may have attempted some of these steps already, I wished to provide you with this article just in case:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

Unable to play movie

downloaded digital copy of the dark knight and it showed up in my itunes and successfully synched with my classic 30gb ipod. movie will not play, it says "loading" and then screen goes blank. any thoughts? thanks.

OK, I apologize for the "classic" designation. Actually I received the bluray movie for xmas and it came with a digital download which was through itunes. it downloaded without a hitch and plays fine when running through itunes. the ipod shows that it synched fine and the movie shows up under the movie menu on the ipod, just won't play.
Thank you for taking the time to answer my question.

Unable to play movie over HTTPS

I have this flash movie which was created using Captivate,
now the problem is it wont play over HTTPS connection- only the
playback control show up and all i get is blank screen. The actual
tutorial never starts, but as soon as i change it to HTTP it works
great. I am new to captivate and really need to fix this, Can
anyone please help me or point me to a solutions to this. Would be
much appreciated. Thanks!!!

Hi there tech_varun
I'm thinking this is something you should report to Adobe as
a potential bug. To do that, you use the Wish Form.
Click
here to view the WishForm/Bug Reporting Form
Since things work under normal HTTP but fail under HTTPS. I
looked the code over and really don't see anything that would seem
to inhibit a HTTPS connection. So I'm wondering if it's got
something to do with the _skin.swf actually calling the main part
of the movie. I suppose we might confirm that to some extent by
asking you to publish with Borders turned off. (Project > Skin
> Borders tab and DE-select "Show Borders")
Copy that output to the HTTPS server and see if the project
seems to run.
Cheers... Rick

Quicktime unable to play movies from Apple site. Codec?

http://i134.photobucket.com/albums/q86/limbodog/QTissue.jpg
Above is a screenshot of the "movie info" popup from QT. You can also see the movie running in the background.
So I tried to watch the 28 Weeks Later preview on the apple trailers site on my home PC. As you can see from the clicky above, all I get is a white screen with faint green outlines as though someone were shining an eleventy-billion candlepower spotlight on the set when it was being filmed. The sound works just fine tho'.
I perused what threads I could find here that might have covered the topic. It sounded like people felt it was a codec issue. The thread that I read suggested I get the codec info from the "movie info" popup and then go find a codec to replace it.
Well, I like to think I'm fairly computer savvy, but I don't see any info in there that helps me figure out what of the hundreds of codes out there is the one I need. I tried a few random attempts but they only made it worse (the movies didn't even attempt to load).
Anyone out there able to recommend a codec?
I did notice that I can watch it just fine here at work. Is there a way to figure out what codec I'm using here so I can get the same one at home?
Oh, the same problem occurs now on all iTunes videos.
Thanks in advance for any tips.

You're only missing some Microsoft "additions" that are supposed to improve your viewing experience.
You should take some time to search for updates to your video card drivers. Newer versions may things "right" and allow all the wonders of DirectX.
Like. I wonder why I need DirectX. I wonder what it really does for me. I wonder why I have so many troubles with simple things. I wonder why I just didn't buy a Mac.

It appears that FF3.6.10 is having problems with Silverlight on NetFlix. Can anyone confirm that they are unable to play movies?

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FF 3.6.10
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I'm having problems streaming movies from Netflix so I called them. They told me if I was dissatisfied, I could cancel my service with them. I guess this is their new customer service policy.

Unable to play some movie from Netflix on my iPad. When I click on a movie an error message comes up which says "cannot play movie. Please try again". Can anyone assist me? I just upgraded to iOS 7.1. Netflix not able to find problem.

Unable to play some movies from Netflix on my iPad. When I click on a movie an error message comes up "Cannot play movie. Please try again later." I contacted Netflix but have not been able the help so I am wondering if it's my iPad. I didn't have a problem before but I have recently upgraded to iOS 7.1. Also is a certain amount of storage needed to play a movie? About how much is that?

Hello all,
I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
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Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!

HT1454 I have the correct cable but my purchased movies say they are unable to play on my smart TV and they need to be unlocked. Can anyone advise please? Thanks,

I have the correct cable but my purchased movies say they are unable to play on my smart TV and they need to be unlocked. Can anyone advise please? Thanks,

It's possible that the DRM (digital rights management) disallows you to port those movies onto a TV. What app are you using? Some apps are 'ipad only' and will not push out to another screen.

I am unable to play videos in iPhoto that I took on my iPhone. They are in .mov format, but when I double click on them, per the help instructions, nothing happens.

I am unable to play videos in iPhoto that I took on my iPhone. They are in .mov format, but when I double click on them, per the help instructions, nothing happens.

You can't play movies in iPhoto. But, you can in quicktime, which is installed along with the OS. Just double click on the .mov file and quicktme should start.

I am unable to play a rented movie's on my ATV 2. I get: An error occurred loading this content. Try again later.

I am unable to play a rented movie on my ATV 2. I get: An error occurred loading this content. Try again later. My ISP has the TCP 80 port blocked but the TCP 443 port open. My first gen. Apple TV is OK.

Welcome to the Apple Community.
I doubt port 80 is blocked, that port is used for http, which you might recognise as the basis for the world wide web.
The message you get can be as a result of an extremely slow Internet connection, you can test your connection speed using speednet.com, however more commonly it's a simple error that can be corrected by unplugging and restarting the Apple TV and/or restarting the router.

Unable to play movies

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