Unable to play Sky News videos with Firefox

Can play BBC news videos.
I have removed Ad block plus to no avail
I have un checked block pop ups
I have deleted all history and cache from Firefox.
Sky News videos play on Internet Explorer.
I have all the latest updates.
I unchecked Hardware acceleration but to no avail.
My Flash player is version 12.

Your System Details List shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.
The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.
The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)

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Embedded flash player is not working... Unable to play the streaming videos... Browser is hanging many times!!

Hi,
Pls help me to fix an issue with my playbook browser. The embedded flash player is not working... Unable to play the streaming videos... Browser is hanging many times. Restart done, cleared history etc.. Still doesn't work.
Any help would be appreciated.
Thanks.
Solved!
Go to Solution.

Hello ak_kanan,
Welcome to the forums.
Try doing the following. In the browser swipe down from the top and choose Settings, now choose Content, here where it says Enable Flash change this to Off. Now try going to the website that was not working (it will not work again this is fine) Once on the page swipe down from the top again and this time enable the Flash setting. Now reload the page and test to see if you have the same issue.
Let us know how you make out.
-SR
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[svn:osmf:] 14599: Fix for FM-477 (DVR: Negative duration when publishing a new video with endoffsset value).

Revision: 14599
Revision: 14599
Author:   [email protected]
Date:     2010-03-05 07:38:39 -0800 (Fri, 05 Mar 2010)
Log Message:
Fix for FM-477 (DVR: Negative duration when publishing a new video with endoffsset value).
Ticket Links:
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Firefox after updating to 37.0.1 doesn't play yahoo news videos ?

After updating to 37.0.1 yahoo news videos are not playing. Youtube/msn videos are working. It did not have this issue before this 37.0.1 update. I tried deleting history, cache etc. completely but it did not help.
I tried the steps described in
Firefox after updating to 37.0.1 doesn't play youtube videos.
https://support.mozilla.org/en-US/questions/1055848
I did reset firefox. It started working but annoyed with pop-up adds. I installed Ad Blocker. It stopped working.
It look like Firefox 37.0.1 does not like some of the add_ons/plugins installed on previous version.
How do I block pop_up adds, malware, tracking etc in Firefox 37.0.1 ?
Why does some videos are working and other are not?
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Does it make a difference if you use a Flash based player or a HTML5 media player?
Are you using the HTML5 media player or the default (Flash based) player?
*http://www.youtube.com/html5
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Dell laptop headphone jack does not work when playing audio and video in Firefox 27

My problem is similar to the one posted in this thread: https://support.mozilla.org/en-US/questions/986978?esab=a&s=laptop+headphones+don%27t+work+with+firefox&r=2&fpa=1&as=s
I believe it has little to nothing to do with extensions.
I have just installed Firefox 27 on the Dell Inspiron 3520 laptop of a friend. She is an unsophisticated user who has a computer for email, simple web browsing, and watching YouTube and other online videos. Because she frequently seems to end up with junk on her machine, I wanted to switch her over to Firefox so I could install ad and script blockers that would hopefully slow down the frequency of adware and malware roosting in her system.
The laptop is a Dell Inspiron 3520 with an Intel celeron CPU (64-bit), running Windows 8. There are standard end-user applications installed (Adobe Reader, VLC Media Player, etc.), but no tweaking utilities, etc. The audio drivers are Cirrus Logic High Definition Audio.
I've been troubleshooting the laptop today trying to track down why the integrated speakers continue to work when the headphones are plugged in, with no sound coming through the headphones. Because I had run a series of virus / malware / adware scans just before installing Firefox, I thought I had mistakenly deleted some system audio files.
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Sometimes there is a silencing of the integrated speakers for a few seconds, but then the audio kicks in again. (I am using YouTube and a certain movie streaming website to test the audio).
However, if the headphones are plugged in before starting the videos, the sound comes through the headphones, but unplugging the headphones, then reinserting them, stimulates problem again. Not only that, but then in YouTube the video will stall and can't be restarted until the page is reloaded.
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Firefox can switch audio devices within ~ a + or - 10 minute period or so (Just a guess). At which point it latches onto the audio device and will never change until the entire process is shutdown (read last paragraph, there is an exception)
Ive had this problem for a few months now, at least. And I switch back and forth from my sound system and my wireless USB headset.
If anything will fix this i believe it would be disabling "Allow applications to take exclusive control of this device" in the properties of your default audio device, but i doubt it. I think this is an issue regarding the code in firefox itself.
I'd like to see this turned into a default feature, being able to disable and enable the ability to stay on whichever device was the default at the time of launch, or to always play on the current default device, even if its changed. That or being able to choose a specific device/devices (WOULD LOVE TO THIS).
Other than that I dont really have a solution, and I kind of doubt anyone will unless its addressed in the next update.
Oh I thought of one solution that doesnt require restarting firefox, disable the current audio device and the sound will automatically switch to the next available device. Or possibly when a new device is introduced?? I havent done much testing on the matter though. This is just my best guess based on my personal experience with firefox.

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I am having problems with my media player and explorer functions all of a sudden - it seems to have occured after a recent 'important update' (always causes more issues than fixes).
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From my point of few you have no problems with notebook but with Microsoft system.
"Hotmail" isnt Toshiba product.
If you have problems login the Hotmail account, you should contact the Microsoft support for help.
By the way: you can always set the system back to early time point before you received any updates.
Windows 8 creates a restore point for you automatically during Windows Updates and other system maintenance events.
Open charm bar (Win key + c), choose Apps and search for Restore Point. Then click on Settings. On the left hand side you will see the option called Create a restore point.
New window would open. Within the System Protection tab choose System restore.
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My Mac keeps crashing (whole system) when I'm watching videos with Firefox, any idea why?

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#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
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Does this solve the problem? Let us know.
If this does not fix the issue, you may need to reinstall Adobe Flash Player on your computer.

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http://perian.org

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3. Restart my laptop
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Hi mje397,
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Also disable Flash and try the HTML5 player just in case this is a plug in issue. This can happen specifically when there are network issues or there are changes being made to the videos on the hosted site.
Please post back with your results, it could help other users!

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Thank you for all the details on what you already did.
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Unable to play Sky News videos with Firefox

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