Unable to play songs purchased today??

Today whenever I purchase a song I am unable to play it. It keeps telling me to authorize my computer. I have done this numerous times & it shows my computer is already authorized. I followed all of the suggestions on the website to fix this problem but nothing is working. Any suggestions?

Hi, ANordeen.
If the media you are experiencing issues with has been purchased recently, the article below will walk you through some troubleshooting steps.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
You may need to enable the menu bar that is hidden by default in iTunes 11. This article will walk you through the steps.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Regards,
Jason H.

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Unable to play songs purchased on iTunes

I just purchased two songs on iTunes but they are only playing for a few seconds. This just happened and is the first time it has happened. Please help!

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account i don't have and can't recover the password. How can I authorize my songs again.

After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account (10 years) I don't have anymore and can't recover the password. How can I authorize my songs again? I tried to sign in to hotmail again and it says i don't have an account, but when I try to create a new one with the same name, it says one already exists.
When I try to recover the password from Apple, it of course wants to send an email to the account I can't get into, and when I try to do the security questions, it says my DOB is incorrect. How can that be wrong?! I am pretty sure I know my exact birthdate. Now I can't listen to a bunch of my music.

Contact iTunes support here -> https://expresslane.apple.com/ContactOptions.do

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I cannot play songs purchased from our itunes account but we can play all other songs. the songs show up on the ipod but when you click to play, the song never starts and it just goes back to the main menu.
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Yes to resetting and yes to new SW. I just used the new updater to load the latest version. We had the same problem with the old version.

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My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

Hi Kevin,
Have you authorized the Computer to your Apple ID?
If not, sign on to iTunes.
Then got to the Store menu option at the top of the screen (CTL+B if it is not showing), and click on it to display the dropdown, and select Authorize this computer.
If that doesn't work, then sign on your Dad's iTunes ID and repeat the Authorization process.
Cheers,
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New hard drive; can't play songs purchased while under old (changed) login!

My hard drive died and had to be replaced. Fortunately, I had backed up my library, but after importing my library again, I am unable to play any songs purchased under an old email/password. We changed internet providers and then I switched from PC to Mac, so I have changed my email/password twice and am now on my third login for this account. When I go into INFO I can see that the songs I am having problems with are linked to the old logins still. When I am asked to login to authorize these songs, of course, the account no longer exists, because it's the same account! I love music of all kinds, so we are talking about a lot of songs here - there has to be an answer to this problem. I'm sure I'm not the only person who's had to deal with this issue. Any help?

Too many changes - hard drive failures, email address changes, ISP changes and OS changes - unable to solve this issue.

Can't play songs purchased under old AOL account after upgrade to Apple ID

I guess I've been abandoned by the iTunesStoreSupport. They basically told me what caused my problem and now will not return any of my emails.
This message is mostly to inform anyone who "upgrades" an old AOL iTunes account to an Apple ID to be sure to use the same credit card for the new Apple account that you used for your AOL account.
About 2 years ago I "upgraded" my AOL iTunes Store account to be an APPLE ID. When I did that, I used a different credit card for my Apple ID than I had been using for my old AOL account. Big mistake. At the time I had no idea it would cause problems later. I don't remember seeing anything at all warning me about the importance of that at the time. Now, according to Shwetha at iTunesStoreSupport it is "important to use the same credit card for a successful conversion".
Everything worked fine with iTunes for the past 2 years, but a month ago I upgraded my hard drive in my computer and promptly recycled my old hard drive. Another mistake on my part.
A few days later when I went to play a song purchased under the old AOL account I got stuck in that endless loop where I get the prompt "This computer is not authorized to play __. Would you like to authorize it?" Then it asks me to Upgrade my AOL account, but I already did that 2 years ago. I went ahead and attempted to upgrade the AOL account again, but I was still stuck in the endless loop. (note: I did successfully authorize the computer for my Apple ID with no problems.)
I followed every step in the Troubleshooting Guide "support.apple.com/kb/TS1389" including the step where I delete the SC Info folder, but I was still stuck in that endless loop of authorizing / deauthorizing.
Shwetha was very professional and did work with me pretty quickly through 3 rounds of emails and various troubleshooting attempts. But as soon as we realized that I had used a different credit card when upgrading the AOL account to an Apple account and that the conversion was not successful, they stopped replying to my emails. I guess I'm a lost cause.

I repeat here a post I made elsewhere: I hope that it helps you, and, if it does, please post the info elsewhere.
You can get this problem solved!
I encountered this problem yesterday, when I tried to play some songs in my ITunes library on a new computer; this is an ITunes library that I had moved from my old computer.
I called Apple Support, and the excellent Tech person began looking into the problem.
Meanwhile, while I was waiting for him, I Googled the problem (which I should have done first): lots and lots of people (I discovered) have bumped into this same frustrating problem.
Yes: the problem arises when you move to a new computer with an ITunes library that includes songs you bought, way back when, using an AOL ID.
Apple Support contacted ITunes. And ITunes tracked down my AOL account, and then issued me (that is, me and Apple Support) a new Apple ID. There are two or three additional steps; they are not hard, but you need the combo of help from Apple Support and ITunes. The key thing is getting the new Apple ID, which you must have, and which, once it has done its work, you then can ignore..
I can now listen to everything--and I am signed in to ITunes using my current, usual Apple ID.
Note: All of this would be easier and simpler for us if we could actually speak to someone at ITunes; the only way we can get to a "live" person there is by contacting someone at Apple Support.

Was I charged twice for my song purchase today

I purchased a song today for .99 cents, I had over $32.00 showing as my balance to use to buy products in Apple Store, and I did see the balance go down after the purchase, so why is there a $1.00 pending charge on my credit card? I don't ever remember seeing a pending charge on my credit card, and I've
always used gift cards to buy my music at the Apple Store.
I was asked to update my credit card information before Apple would allow me to purchase the song, which I did..........my question is was I charged twice for the1 and only song I purchased today?

It's probably an authorization hold and not a charge; if it hasn't disappeared after a few days, click here and contact the iTunes Store staff.
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Use the iTunes command File > Add Folder to Library, and navigate to the folder containing the music.

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This creates a column that shows what type of file the song is. What does it say?
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Delete and redownload them if doing so is free in your country.
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I cannot play songs purchased on a former computer (two computers ago).

I have recently used migration assistant to move from iMac to my new MacBook Pro. However, now on my new MacBook Pro iTunes wants me to authorize my account - which I have already done with my current account. When I try to play any song that was purchased on the computer before the older iMac (not the new MacBook Pro), iTunes asks me if I want to authorize my account, but iTunes is bring up a dialog box with my very old account info (old email which I do not have access to and of course my current password will not work) - not my current account info. iTunes seems to recognize my current account - it is authorized to play all the songs that I have purchased from the new MacBook Pro and the older iMac, just not the song purchased from the computer before that. And strangely, all these song played just find on my older iMac.

Authorize the computer for the account.
Store > Authorize Computer.

After installing Windows 7 i am unable to play songs.

After installing 32 bit Windows 7 everytime i play a song it becomes stuck on 0:00, i have gone through all the discussions on the website and have yet to find a solution, i really want to avoid reinstalling itunes.

To anyone who has the same problem, i ended up solving it by updating my sound devices.
After installing Windows 7 the whole computer would not produce any sound. I own a HP laptop so i just went on the HP website and updated the sound devices on my computer which for some off reason furthermore made iTunes play songs again. I dont fully understand the reasons behind this, but it works.
I hope this helps.

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itunes can't play some of my purchased songs. Those have an exclamation mark on the beginning of the line. It gives also the message "unable to find the original ..." It's probably in iMatch but I can't show it the way up there.
Thank you for your help

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can redownload your available previous purchases.

Unable to play songs purchased today??

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